I was beyond impressed with Brighthouse Cleaners from start to finish! Communication was constant,…read morepricing was fair, and I still can't get over what a wonderful job they did cleaning my house! Thank you, thank you! Something they also did that impressed me- my 6 year old's room was a disaster. I didn't know what to expect, but I came home to all her stuffed animals neatly arranged on her bed and I thought it was such a sweet touch! If we weren't moving so soon, I'd absolutely hire them again!

We have used Elizabeth and her company for several years to clean our property. However, her…read moreservice and customer service has went down the drain. She was supposed to do a full move-out cleaning for our property and charged almost $500 to do so. The home is 3 bed 2 1/2 bath. We had to call her back twice to correct and clean several areas that were very obvious but skipped and missed. Her move out cleaning fee includes the balcony but she did not clean it despite charging almost $500. In the past we paid $375 for her company to clean the same house multiple times and everything was cleaned. We had to hire another company to come out and do a deep cleaning since so much was missed and what they attempted to clean was done poorly. They didnt clean the walls, floors are sticky, refrigerator dirty in certain spots, and they didnt clean the window sills. The house also smelled horrible and not like she even attempted to clean properly. Elizabeth was nasty and rude in her correspondence and combative. She should have offered the full refund but instead doubled down. She wanted to come back a third time to clean and we told her we didn't trust the cleaning at this point. She also we refused to recognize that we were the owners and was making grass remarks. Her company hugely inconvenienced us and set our timeline back. We will be removing this company from all of our properties moving forward. Find a reputable cleaning company, but stay away from this one. They will not hold themselves accountable and have poor business ethics. She clearly.doesn't understand how rental properties work woth property.managers and tenants and owners. The pictures say a lot.

These ladies were professional, prompt, flexible and cleaned every nook and cranny. Very pleased!…read moreVery reasonable prices too!

From the owner: At Elite Cleaning we bring careful attention to detail to every home we clean. At Elite Cleaning…read morewe’re able to go beyond what the average cleaning company offers, focusing on the little things that make a big difference in how your home looks and feels. With 10 years of experience , we’ve learned that it’s the extra effort—those finishing touches—that leave our clients truly satisfied. You can count on us to be thorough, reliable, and respectful of your space. If you’re looking for a house cleaning service that genuinely cares about the details, we’d be happy to help.

Zach did a great job washing my driveway, sidewalk, side of my house, and large deck environment…read more Very detailed and very precise in his work. Wonderful experience!! I definitely recommend this vendor!!

Zack power washed our house, deck, and shed and cleared our gutters. Everything was great! He was…read morefast and thorough as well as a pleasure to work with! Highly recommend Hilltop!

Part availability and hold for a 2 hour drive cash discount afforded however prior approval sought.read more

Found the part needed on their website. Picked it up and it was exactly as described. No muss, no…read morefuss. Straight forward transaction. And there was a cute pup napping on a chair in a sunbeam. Thanks, Cory and the gentleman who picked up and delivered the part from the lot. Much appreciated!

This has been the best move we've ever had! From the moment we walked in, everyone in the office…read morehas been soooo helpful and kind, helping us get exactly what we needed to store things for our move! Susan and her staff are the best! We had 7 units at 1 point. The prices were good and fair and the campus and units were clean. We can't say enough nice things about this place! We HIGHLY recommend it!!!

We recently rented a 10x10 climate controlled unit & were very please with the whole experience…read more Entering was easy & secure & ASS had a half price special for 2 months. This is the 2nd time we rented a unit from them & should we need to rent one again we will be back. George S.

One word- Rats. There are rats at this facility and they WILL destroy your things. I have had this…read moreunit for a little over a year now and finally went back to grab some things just the other day. I opened the door only to find rat pee and poop all over my things. And I know what you're thinking- NO I did NOT have food in my unit. I was not storing anything perishable. One of my books was so chewed up to the point that it was unreadable and I had to throw it away. They had nested in a box and chewed up my books and a stuffed animal to make a nest. At least none of them were still in my unit by the time I opened it. Do not rent here. Little did I know that I was paying $100 a month to get my items destroyed.

I recently had to rent a storage container for a short period of time. I went to the 2403 Plank Rd,…read moreFredericksburg, VA 22401, location. This location was clean, tidy, and well-maintained. While I was there I received help from their employee, Katja. She was very friendly, up-beat, helpful, and knowledgeable. She made everything smooth and effortless in the process. A few months later, I was lucky enough to have her help me navigate turning in the keys and cancelling the storage container. If I ever need another Storage Unit, I will definitely be using this facility. I hope Katja will continue to work there and get promotions! She's a keeper!

We have had good interactions in the past with Red Door and in fact recommended neighbors who also…read moreused them but this past month was atrocious. The price dramatically jumped but everything is more expensive so we were okay as we expected the great work. I will start with the positive - great job on the house and windows. What we have come to expect. That is where the positive ends. We also paid for the deck/porch area and that is just horrible. The most blatant is the mud piles that were once dirt left on the porch. Moving out to the deck there were a lot of areas missed. The most problematic was the bird poop only partially removed (so it didn't happen after they cleaned) and just lots of missing attention to detail. To complete the package they broke our door leading from the porch to the deck. When my wife notified them of the horrible work they wanted to come make it right - leaving all of my stuff from the porch out on the weather and rain another 24 hours. Then as the calls persisted we got a myriad of excuses why it was our fault - like we didn't ask for the porch (except we had spoken directly to Tilly on that topic). I should note that they were only at the house 90 minutes according to the time stamps on the ring doorbell. That's impressive to do a two-story house, windows, gutters, deck & porch. Anyway it devolved into them wanting us to pay more money to fix the problem they created - they could come and move everything for just a little more money - certainly this time they would get it right I should add that the gutters were not cleaned either - we didn't discover that until we had a hard rain a week later and the trash from the gutter fell out onto the deck. To add insult to the whole experience - they continue to do an absolutely horrendous job. So the door they broke - they've taken over a month to get a replacement (this is not a custom door - stock size). I never asked them to get the replacement as I feared it would also go poorly - I was right. I kept telling my wife to tell them not to replace the door . Today they came to replace the door - of course they do not get the correct size. So they removed the door without replacing - yet we need the door in place as we allow our pets on the porch. So they left & didn't replace the door, took the old door away so I couldn't put it back up but did leave all the trash. We are taking this as a lesson to not do business with them in the future. It only cost $800. The only positive in this whole endeavor is that they have not charged us yet.

I would give a 0 rating if possible. The company made big promises and did not follow through. The…read morejob that was done was awful. I hired Red Door to wash all the windows inside and out. Their premium service! It was obvious immediately that the windows were not clean, streaked, and so wet I could not see out the window. I was told it would look better the next day when things dried. Next day, in the sun light it was even worse. I made repeated calls and sent text messages that were unanswered. Finally, after filing a dispute with my credit card company, they agreed to refund my money. The owner called me and agreed that he would not pursue the charge, much to our surprise. Now I find out that a month later they have charged me again! Totally unprofessional