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    Trendex

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Trendex

    Copymaking services

    Printing

    Scanning

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    The UPS Store

    The UPS Store

    4.1
    (24 reviews)

    I came in requesting to return an air conditioner to . Via UPS. HD had sent me a confirmation…read morestating that UPS would come pick it up. However it had been 10 days. exceptional calling Home Depot getting them too. Send a new packing slip to UPS. Then half an hour later when I got home, Lou and another representative came to my house with the new packing slip and physically loaded the hundred pound AC into the back of the truck to Home Depot. I almost cried in the store because up into that point Home Depot had not been helpful at all. Lou saved the day for me and I am eternally grateful. Now I can at least receive my refund. thank you so much for your excellent service.!

    I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

    Bookmobile

    Bookmobile

    3.1
    (9 reviews)

    I don't understand these negative reviews. I can only assume these few people were high maintenance…read morewith ridiculous expectations that did not match what they were willing to pay for good quality and service. I've worked in sales and customer service for 20+ years and Bookmobile is second to none. Very professional, experienced, and lovely to work with.

    I could not even get a detailed quote from these people. Their online quote tool is cursory and…read moredidn't include key aspects of the process. Their sales manager, Nicole Baxter, was incredibly rude and refused to get on the phone to answer questions. I think their one-stop shopping business model, which includes fulfillment, is good, but their execution, based on the other reviews I've seen here, and my experience, is pretty crazy. Rudeness, from what I'm reading, appears to be combined with bad work. Or at least bad work some of the time. Perhaps the process goes well for some people, but clearly not for everyone. The company should look at personnel as well as corporate culture and print quality. Start with common decency: I've never dealt with anyone, ever, in sales who behaved like this. And this is publishing. Small publishing. People in this field should care about books, and authors, not abuse them. I'm a writer and editor whose books have been published by major houses. I just don't think these people care about creators. An update based on Nicole's comment. I explained several times that I was just making the initial contact. Our designer is not only experienced, but well-known in the field. He designed major magazines, led redesigns at The Washington Post and the LA Times, is an expert on type, and just did a Jann Wenner book for Little Brown. Yet Nicole would rather send patronizing emails than deign to get on the phone for 5 minutes so I can ask some basic questions, such as whether the company can produce hardcovers with stitched rather than perfect binding. We didn't need "guidance" (again, patronizing) but we did need to get more information about what Bookmobile provides.

    Trendex - copyshops - Updated August 2026

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