Scheduled appointment over the phone. Took of work to bring my son for his hair appointment. Called…read morethe morning of and was told the girl put me for the wrong date and they couldn't get me in. I dont know why I expected any different this is the third time. I good business would take responsibility for their mistake and try to fix it. I guess business is so good you don't have to treat customers right.

I went there on Wednesday April 2, 2025. I requested that my level 4 brown hair get colored to a…read moresandy blonde with long layers that framed my face. My hair was just touching the top of my bra strap. I ended up with red hair that did not frame my face and was blunt cut to my shoulders. I cried on my way home. I also had to pay full price for the service. My husband called to talk to the manager the next day and he was told that I had to wait 2 to 3 weeks before I can go back and get it fixed. They also did not offer to fix it for free. Every time I pass a mirror I hate how I look even more.

This establishment was referred to me and I used it to get my daughters hair done. I booked their…read moreappointment with the owner, and I even spoke with the owner about doing my daughters hair. Upon arrival to this establishment the owner passed my daughters on to someone to do their hair. Not once did the owner express that she was not going to be the one doing their hair. Their appointments were at 10:00 and 11:00 and they did not get until 4:30. The service they received was relaxers, a hair trim, and flat iron. It would have been considerate for the owner to express at the time of our conversation that she was not going to be doing their hair, but I guess that is what happens when you are a person that is about the money. With us being there as long as we were you would have thought the owner would have stepped in and try and assist the individual that did my daughters hair to help make up the time, but she didn't. Thank goodness the young lady that did my daughters hair was really good so that was a plus. I will not recommend this establishment.

Best Salon on the Gulf coast!! Great friendly staff…read more Beautiful salon. my hair was doubled processed.. It's been probably about a month .. No breakage!! Curls last a long time.

Went in for an appointment. The receptionist was a doll. but a stylist came along saying "oh i…read moredon't do short hair." so im guessing she was an apprentice? or new? After i was in the chair and selected my style, she repeatedly asked me if i "really wanted to go that short"in a snarky tone. Maybe she was having a bad day, or crying because i noticed her face was super puffy. But anyways wish i could've gotten someone more experienced in customer service and hair in general. Wouldn't recommend.

I took my daughter to get her hair cut here. She is 11 and she has been asking to go to the salon…read morefor grown ups. Her past experiences have been basic run of the mill cost cutters, etc. so, I decided to take her to where I get my hair done. Olivia was her stylist and the two of them discussed what she wanted. My daughter even had a photo of the long layered style she wanted. Olivia gave her the full experience of wash, cut, blow dry, and style with using the curling iron. My daughter was so excited to be treated as if she was grown. Olivia did a great job! My daughter and I both loved the end result! The price was fantastic, only $30. We have found a new salon for my daughter to have her hair done. This salon offers many services and is located conveniently on Scenic Drive in Pass Christian, just beneath Hotel Pass Christian. They have massage services, facials, manicure and pedicures and so much more.

Best place ever!! It's so inviting. All the girls in the salon are so welcoming and friendly and…read moreexcellent at color, cuts & makeup. I've been going to Jessica Jones to do my hair for 12 years now. When I started, my hair was ultra short and a hot mess. It's so pretty now. I wouldn't change her for anything in the world! Here's a photo of me at her salon as free my last color.

I've been going to this salon for well over a year and have never left disappointed! The atmosphere…read moreis great and everyone is so friendly! Miranda always goes above and beyond to work around my schedule and to give me what I want. I have extremely color resistant grey hair and they order in a special brand of color just for me and my hair type. I love to watch them work together to make everyone's hair dreams come true! It is always a pleasure and something I look forward to every month! I always leave feeling like a million bucks!

high end salon charges their customers 3% credit card fee. an insult to pass along their cost of…read moredoing business to their loyal clients. are they not making enough money charging $45 for a man's haircut ?

This is my first visit, and I am extremely happy with the experience. Charles was the one who…read moreworked on my hair. He did exactly what I wanted and I love the results! :) I also love Charles personality, such a nice man. I felt relaxed. Thank you so much! I highly recommend this salon.

Charged me for an expensive Brazilian blowout and it did not work. My hair has not looked this bad…read morein a long time. They did reimburse me and even offered to take the solution out of my hair after about a week, but I just choose not to go back because if they don't get it right, I am just not interested. Might want to consider this before you go there to get your hair done.

I am a hairstylist at the Cottage Studios. I had a review from a unsatisfied client that mis…read morerepresented the situation concerning a Brazilian Blowout. I am very knowledgeable of how to do this service and have had great results prior to receiving a product from the company that was from a bad batch of solution. I offered her the sun and the moon and gave her all her money back to try to make it right with her, but there are sometimes people that you just cannot please. We are a wonderful, inviting salon family that do our very best to satisfy our clients. Come see for yourself.

Katie Joe's does amazing color work every time! And they are all so kind, love every result! I've…read morenever been disappointed since going here for 2 years now! I highly recommend to everyone for anything!

I made an appt with trust to get a trim. My hair was to my shoulders and all one length. The…read moreowner of the salon was given a picture and a consult of what was expected. She sat me in her chair turned me away from the mirror. We started talking and 30 minutes later my hair was gone. So this layered all the way up the back of my head. When I asked her why she did this and not what I showed her. Her words. I did what I thought would look the best for your hair. I thought that's what you wanted. No idea where she got that idea. I am sick to my stomach. It will be 3 years before this is grown out. My husband held me while I cried 3 times in the past week that it's been cut it's pretty bad BEWARE. RUUNNN

I had an appointment with Cody, (11/3/23) he was so patient and kind with me, (he allowed me to…read morebring my kids with me, on the promise they'd behave, minimal bribery and the promise of reward for them was required) he transformed my overgrown blonde hair into a beautiful cut and color, he was thorough, and his attention to detail is unmatched!! Im obsessed. The salon is clean, styled beautifully, and has such a calming accepting environment. The owner is also just so lovely. If you're searching for a new salon and spa look no further!!

Thom Gnau is a fabulous makeup stylist. I was in need of tips for makeup tips for everyday life…read more After all these many years of applying my makeup Thom's expertise opened my eyes to simpler but much more flattering methods for the best possible outcome. Thank you Thom. You were a tremendous help to me. Enjoying my new makeup routine.