With Bill Pay, you can pay any person or company in the U.S. securely and easily. And thanks to…read moreWells Fargo's Payment Guarantee, you may never pay another late fee again. As long as you schedule your payments in advance and have sufficient funds available in your account, you can rest assured that your online bill payments will be accurate and on time. How our payment guarantee works If Wells Fargo does not properly complete a bill payment on time or in the correct amount, we will pay any late fees or finance charges that you incurred as a result, provided your account was in good standing with the payee when the payment is due. WELLS FARGO BILL PAY IS A HUGE JOKE ,they sent out the payment a day after it was scheduled ,of course it showed up late, it's my rent ,when unasked the to follow through on there guarentee wells Fargo refused ! , wells fargo told the landlord they needed to wave my late fee ! Thank goodness the landlord is forgiving ,dont use this service it will damage you're credit and reputation!!!

This bank is aweful....we had plenty of money in our account & they declined our card for purchases…read moretwice in a day.. Then they were very rude about it... Such a joke. We immediately changed banks.. Save ur self some frustration, go somewhere else.

The staff is incredible, they ALWAYS go the extra mile. They know you by name, I can call down and…read morehandle most issues without ever going inside. Not to mention, they're super quick too!

Don't Waste your credit or your time! My daughter n I…read moreapplied for a loan. After seeing Many commercials of how they go the " extra" mile for You and The Community, we applied with Bob J, loan officer, in the Fortuna branch. After Credit Dinged, Put under a Microscope, and jumping through hoops, we were told we didn't qualify for a $370 thousand dollar loan. We were on the loan Toghter and Didn't Qualify?? WHAT?? My daughter works for the state, and has been with her job for 7 yrs. I have investment popteries down in San Diego and a 30% Cash down payment, and were told We Don't qualify?? All our income is Legit and verifiable. Ok, so we went on to Separately Qualify And Buy 2 mote properties since. My daughter bought a Duplex On her Own and today, I am signing the escrow papers for My Own house. Don't get Dissapointed or Waste your time.

I'm about to lose my house because they can't communicate…read more Today... I thought it couldn't be any easier. I called them promptly at 8:30 am, and talked to their Customer Care center. I informed them that a wire transfer was to be done by a member, our grandmother, forwarding over 10k worth of funds. I informed them these were specific wiring instructions, and asked what they wanted for the cover letter. They asked for her name, the location of the bank (McKinleyville), my routing number which would be on the transfer, as well as the amount. She said she would get it and forward it onto the bank. ... done. I even called and left a message with the Bank Manager, Kelsey Dunn, to confirm and please call me if they had any questions. My bank created the cover, and sent it over at 8:48am. I call later at just before 11am to confirm they had gotten it. When I informed a different customer care person, they hadn't an idea about the fax, unsure if it came through, and asked which fax number we sent it to. I told them, they said it was right, but didn't see a fax. I said I'd get the bank to fax it again. BUT, went over the information again, JUST to make sure it was right, and she said yes, it was. I called my bank, they confirmed the other went through, and resent the whole thing again. I called the Customer Care center at 11:08am to confirm it came through. They checked the same fax, and sure enough, it was there. They then said that the wiring instructions had two banks on it... which I explained, it's a whole set of instructions, and should detail how it works. She then read it and saw that it was INSTRUCTIONS... which is what they requested as well. And she would get them to their SUPERVISOR. I called the McKinleyville Bank Manager, Kelsey Dunn, again, and ask her to please call me with confirmation of the wire transfer and/or instructions that they should be getting. I called the customer service center again at 1pm, to see if they had any troubles with the transfer. They said the did not see any transfers at all from that location (McKinleyville). I asked my wife to call her grandmother, and she said her grandmother was turned away when she didn't have INSTRUCTIONS needed for the wire transfer. I am immediately fuming beyond all fucking comprehension at this point. I call, and ask to talk to a manager, and get the supervisor, Shelby Thompson. She tells me that the person has never come in, and nobody remember talking to anyone of that name. I inform her, that she was turned away... because she didn't have the instructions... the very fucking ones I have sent twice, and left messages with the bank managers, and have talked with customer care center five fucking times today, detailing every bit of information that could be detailed... and SOMEHOW, SOME... HOW... nobody has been able to get them to the bank. ... she then said she'd "walk" them over. I asked what she meant by "walk", and she says that they're in the same office as the McKinleyville credit union, so she could just walk them over.... It's now 2:00pm here... by bank has closed in the Midwest, and I'm on the cusp of losing our house... simply because not one... single... fucking... person... could "walk" over to give the wiring instructions, to the person handling the wiring... I don't even have the words of how angry at the entirety of the incompetence of this whole situation is.

I do not belong to this bank but needed some cash. Very friendly teller, got plenty of warm smiles…read morefrom mostly everyone. I had to pay a $2.00 withdrawl fee but thats pretty standard. Plentiful parking. 2 ATM's outside.

FIX THE ATM!! OR GET A SECOND ONE!!!!…read more It is rarely ever working. I have an older phone so I am unable to use the Chase app anymore so I rely on the ATM to be able to deposit my checks on evenings and weekends. So it is EXTREMELY frustrating to go and find that, once again, the ATM isn't accepting deposits. So I have to keep going back, hoping it is fixed or not be able to pay bills on time! Or I go to withdraw money on the weekend, only to find out that the ATM is again not working, so I have to go to another bank to get money and be forced to pay their outrageous fees!! With my bill's late fees and other bank's atm fees, I am actually LOSING MONEY from this bank because their only ATM is so unreliable!!!!

Today I stood in a long line while there were many staff around keeping busy but I am sure that…read moreopening another teller wouldn't have hurt them. There was only one lady, bless her poor soul. Or should I say content soul since she works at the bank hehe I gave this bank one star for the friendly service such as an employee going around to ask if there was any way someone could use one of the two ATMs located inside. I did notice she did not go around person to person starting from the first person in line but instead started in the middle of the line. Why did she do that? A lady in line was going to deposit a check but for some reason she was told she could not do it on the ATMs ?_? Another star was given for the tranquil environment they provided while we waited. Chase has wonderful large windows. I was practicing my patience while I waited to be helped. Thankfully I had no where else to go but imagine those who were in a hurry. Damn! I arrived at the bank for some quarters at 1:16 and left at 1:40pm, phew! I gave this bank another star for being opened compared to the Arcata,CA location while reinforcing social distancing and providing antibacterial gel. Overall I have never had a negative employee experience at the Chase but I think they can improve in some areas too. Such as making more teller stations only three exist and one or two are usually open, having the ATMs provide rolls of quarters, parking space is a bit tight and narrow & having less lights on!

US Bank - Very Excessive Penalty on Early Withdrawal of CD…read more Hello, I was not able to renew my US Bank CD yesterday, so it renewed automatically at a rate of only .05% for a 6 months term. Current rates at US Bank are about 4.2% for a 6 month term. I therefore wanted to either change the rate or close my account. US Bank refused to do anything to adjust the rate or term. So I had to close the account. When I closed the account today i was charged 1% of the deposited amount or $250. This amount is excessive and usury, even though the money is my own. You can see from this list of penalties that US Bank is worst Bank on this list https://www.forbes.com/advisor/banking/cds/cd-early-withdrawal-penalty/ I wanted to report the deceptive, unusual and unfair behavior of this Bank. Please Don't make the same mistake i did. Put your money elsewhere.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

This credit union bought my old one and began to charge my account $10/month. I was down more than…read more$100 before I caught them. DO NOT USE.

I switched my accounts from Bank of America to the Credit Union probably 20 or more years ago for…read morepolitical reasons. Little did I know that I would also get the best possible service. Doesn't matter if you have millions or just a small account, you are treated well, the people here know what they are doing, and they will explain and help you out with things that puzzle you. I wouldn't have my money any place else. (well, except invested in flowers or books).

Still horrible, unsafe, not secure, messy etc....hire security, maintain your business and make the…read moreclient experience better. You guys are lacking horribly.

They are open again, the service is great and the tellers are kind…read more It's nice to walk in and speak to a real person, with a smile on their face. Keep in mind, only open until 2pm on Saturdays. I wish they were open longer on the weekend.

I have beeen banking with them for about a year now and I have found all of the employees there to…read morebe very helpful and kind. They go above and beyond to help, especially Brenda, I really appreciate their level of exceptional customer service and I would recommend them to any and everyone looking for a great place to go for a very pleasant banking experience. They are by far the best I've encountered so far. Good customer service seems to be hard to come by these days so I really do appreciate the warm, caring atmosphere I've experienced at this bank. Thank you.

Many years ago I had cancer and messed up my credit pretty bad during my dance with it…read more When it was clear I was going to make it through, and had healed up and started working again, the bank I had used before (that neglected to consult me financially during this time) was totally unforgiving. I wanted to make payments- and was glad to automatically deduct if I could open an account again. They gave me a hard NO put me on a list where I could no longer open a bank account, anywhere, until paid in full. NRFCU gave me a chance, treated me like a decent human being, and after getting to know me and paying attention to my financial habits via my bank account, they gave me a secured Visa, and I was able to start to rebuild my credit. Since then, with the lovely ladies at NRFCU I have reclaimed my finances, and am doing really well. I'm so grateful for the personal experience that you get when you walk in these doors.