We bought a new X360 tractor from Ernie Maurer on 2/29/16. He had quoted us a price the previous…read moreFriday and when we went to pick it up the price was reduced 700.00. We are extremely happy with Ernie as a salesman. He took the time to show us everything that we needed to know about the tractor.

Seems Tri County Equipment have recently purchased Rochester Lawn Equipment. Took in a piece of…read moresnow equipment that had been repaired by Rochester, but had come back with oil leak. They accepted my equipment, gave me a receipt for $0, with the note on the order for "complaint ... please fix oil leak". They called me a week later and said that the engine did not sound good, and there were metal shavings in the oil. They then said that the new owners will not honor prior work/warranty of prior owner. But they had a nice used machine they would sell me. When I came to the shop, the price they wanted for an old machine was unacceptable (I mean really they were not even in fair range). Anyway, not a problem, but when I just said I would take my machine, they said that I owed them $53 dollars for looking at machine and giving their input. When I said they had not mentioned a charge to repair a problem created by the service, and gave me a receipt for $0 on estimated bill, they pointed at an 8.5 X 11 sheet of paper taped on the side that said service estimates $53 ... and said "they would not give me my machine without giving them $53 ... they do not work for free". So I paid $53, and they then brought me my machine. It was torn down, casings and covers just laying on top. Actually some of the parts they had removed were missing. I then did get upset and demanded that they at least put it back together as it had come into their shop, and find all of the parts. Anyway, 45 minutes later I was able to leave with what I believe was still my machine and all of what were my parts to my machine? As you can imagine, I cannot recommend this place to anyone. And would add the caution to beware and keep all documentation.

Use caution, none of the four employees I saw were wearing masks…read more They did have the part I needed.

I bought a new lawn tractor and bagger attachment in February or 2021, it is now October, the…read moreleaves are falling and I still do not have my bagger. I have not been contacted by Tri County and when I call them they tell me that it will be delivered before fall. I researched online to see if I could get the bagger from another supplier and everyone is out of stock with one supplier reporting restock in February of 2022!! This company does not keep its promises!!

They consistently have held my equipment for months without as much as a call, they stripped out…read morethe bolts on a mower of mine, most of the employees are sub par. I could go on with all the complaints I have about this shop, simply do not go here if you want anything fixed properly, in a timely manner with decent communication. Oh and they will hit you with all these surprise charges that you didn't need in the first place.

I have always used Munn Tractor and had wonderful service, it was convenient as I work just down…read morethe street. I called to order replacement tractor blades and found out there were new owners, no problem I assumed I would still get the honest service I had received from the prior owners. I asked for a price on replacement blades for my Woods Mower and was quoted $89.50 and told they would be in within a week. When I arrived to pick them up the price was $110.90 and shipping was $22.45. I asked how the price changed within 1 week and was told it must have been updated on the computer. I also said that no one informed me of this or that there would be a shipping cost and received no response to this. Since I had been waiting for a week and needed to mow my lawn I accepted delivery but will never use this Company again. Beware, ask questions because they will not inform you of all the changes/additional costs that will be passed on to you.