Blake did a fantastic job installing our fixture! Very knowledgeable, thorough and courteous.read more

I do not know where these 1-star ratings are from but obviously did NOT work with the company I…read morehaired....Orsburn Electrical installed a whole house generator, and new service panel for me. The bid was very competitive, and their dedication impressed me. (Also knew a couple of people who had work done by them.) Installation was on time, efficient, and they paid close attention to my house and property, NO DAMAGE. The team was personable and professional. It's good to know a good electrician, it's great to know these guys. So, Mark, Hunter, and Blake thank you gentlemen, appreciate it! Dave M.

Gen Pro LLC is a fantastic generator service company. As an owner-owned business, they ensure…read moretop-quality service and professionalism from their highly skilled technicians. During this recent ice storm, Gen Pro got my generator up and running, and kept me informed throughout the process. They showed up when needed even though it was late in the evening. I highly recommend them for all your generator needs.

I had a Kohler whole house generator and auto transfer switch installed by Shawn and his team…read more They are truly professionals and treated my house like it was their own. They even swept up after themselves when they were done. I mentioned to Shawn about not leaving the doors open to keep the cat from running out and he incorporated my concerns into his kick off huddle with his team before they started. It's worth noting that I previously had a Lowes contractor give me a price for a generator install. Not only did the local Lowes contractor tell some fibs about what was required because of the Michigan Building Code (which I rebutted because I know the code and I offered a copy for him to show me the section right on the spot ) I was offered a lesser quality Generac generator (even after I told him I wanted Kohler) and a small limited circuit manual transfer switch. Nevertheless I sent him on his way and called Shawn. I have never looked back. Not only was Shawn's price reasonable he was lower than the other contractor and I got what I wanted to which was a Koehler generator and whole house automatic transfer switch so I didn't have to pick and choose what I wanted on the panel I am a contractor so I know the system. I highly recommend you call gen pro and talk with Shawn

I called HL Thayer our to investigate low pressure on my system. The two individuals who showed up…read morewere somewhat rude, and they told me my bladder tank was bad and they could replace it for $1,600. I thought that seemed a little steep so I called out another well driller. He tested the tank and found everything was fine, he did some more inspecting and found it was just a clogged filter and it would cost $5 plus the service fee of $90. It was the bad filter keeping g my pressure down. I still paid Thayer the exorbitant $125 service call but will never call them for anything again.

I had a bonehead moment yesterday as I frantically drove our UTV from our barn up to the house,…read moreacross our yard, because I was trying to flag down the FedEx guy. Ran right over our well cap and cracked the housing. I think my cursing was echoing up to a mile away, as angry with myself as I was. We had John from HL Thayer out today and he replaced the cap and sanitized our well for a fair price and was VERY customer-service oriented, explaining not only this procedure, but questions we have about our current well equipment setup. We just replaced the pump and tank in Oct 2011 through another company, and while they were nice folks, it turns out the installation they did for us is less than optimal. Some companies would have seen this as an immediate selling opportunity, but John instead took the time to walk us through it all, and recommended we just continue as-is until replacement becomes necessary, at which point we will reconfigure more optimally. Well, THAT is how you build customer relationships and not just make a quick sale - by establishing trust and educating your customer. Also, on a more personal note, he assured me that he was expecting much worse, because most times when well caps get run over there is far more damage - and that made me feel a little bit better about my boneheadedness yesterday. HEY! Psychological support at no extra charge! :) We will be using Thayer for all of our well needs moving forward. Recommended!

They did a good job. They were polite when asked to remove shoe they did. Very nice gentleman. Only…read morething is phone person gave a quote and once they were done it was double. They rectified the problem right there, but it might be good to ask the people that show to do the work because 450 is a lot different than 225 to 240. Once it was corrected it was worth it. However we were supposed to get the video and I have not received it. And pretty sure they gave me an 8am -9am window and when I called i was told the don't come in until 10am. All issues I had were with the person on the phone. People that came out were professional. I would recommend them for the work just be clear with the person in the office.

I finally got around to calling these guys after three plumbers failed to fix my clog. These very…read morenice and confident young men came into my house and explored all the possibilities, and found the problem that no one else had even thought of looking for... And because they could not unclog my drain, They did not charge me anything... just a handshake and a reference. Tri County Power Rodding is my new best friend!! They referred me to another service who could help me and saved me literally thousands of dollars. by the way... It was a broken sewer ejector pump, not a clog

Our leaf spring hanger broke on our RV driving through Michigan. It was the weekend of the 4th of…read moreJuly so most places were closed. Al drove 5hours round trip to help us. He's super knowledgeable and you can tell he loves what he does. He got us back on the road in an hour. If you're in the Michigan area and need a welder/fabricator he's the guy to call. Thanks again Al.

I requested service from a mobile welder to repair a shackle on my camper. Al responded very…read morequickly and came to my house the next day. The price was very resonable.

It's always been a good experience with them. Very knowledgeable and professional. They are also…read morereasonably priced. I would highly recommend them. I've been getting my septic tank pumped by them for the past 20 years.

Anytime I've ever called the crankiest woman answers the phone, like I'm an inconvenience. It's…read moreannoying but they do come when they say they will, no surprise in cost, and they get the job done.

Ordered exactly what I wanted, (even when I changed my mind), communicated through the whole…read moreprocess. My tiny kitchen and narrow doorways made for a difficult delivery, but they were very careful and respectful of my home. My old waterline to frig had a bad spot, they came back and repaired/replaced as needed so it is 100%. Dishwasher, stove, micro and frig all delivered in excellent condition, arrived and installed when they said they would, cleaned up packaging and put my old appliances in the garage for me. All that and it was very reasonably priced- maybe even better than all the big stores.

Marty is a force to recon with. We get a kick out of him…read more The best way to describe him is a combination, Archie Bunker meets Oscar the Grouch. He has gotten the job done in the past just as he did, today. Thanks, Marty!

Woe woke up to no water coming out of our pipes in our home. i called Metamora water at 8:00 AM,…read morethey were on it right away. They wanted a picture of the well head to see what they were dealing with. Workers were here right away doing an evaluation and were ready to pull the pump. The job was done within the same day. Four men did the work, told me what they were going to do, about how long it was going to take and estimated costs. They were very professional. I appreciated that it was a top priority from the start. thank you!!!!

I call this company about an excessive amount of sediment in my filters. Over the phone Stacey…read morestated that it was probably due to rotted galvanized fittings they installed 25 years ago and need to be switched out with brass. I said ok, what does that typically run and she said about $450 and I can have them out tomorrow or possibly same day and I agreed. When Tim and James showed up, Tim say's, I hear you do not have water. I corrected him and told him my issues, as we have water and is running as it should. We went to the tank and filters and he said everything seems fine and working as it should. I once again mentioned the excessive sediment in the filter. He stated that they could do a flush and it may help. I asked what that would run and he said about 1.5 of labor plus material. I agreed as it was less than the $450 over the phone. After about 30-45 minutes they could not get the pump out of the well. Tim stated that they do not usually see this but there maybe a screen attached and it is getting caught. So after getting the pump stuck they decided to finally get the well records to see if there is a screen attached. I told him to forget about it and to just put everything back, he stated that he can't do that as they got it stuck and will need to go get the bigger truck to get it out and a chainsaw to cut out my bushes. I asked what that will do and he said need to remove bushes to get to well and the truck will pull the pump out and that the cost was obviously going up a little. (Not that fetching the truck is a $500 fee). I said that I would cut the bushes myself as I do not want to be charged for demolition of my property. Once they got the truck and got the pump out, came to me to recommend a new pump($1875 + new pipe + new wire) Over $3k quote for what was supposed to be a simple service. I opted out of the new pump as the old one worked just fine and he recommended that they at least change pipe and wire or the next time would run into same issue. I agreed to new pipe and wire. ($400-$450) in additional material. They completed the work after I left the home and dropped an invoice with my mother for $1257! Well records are available to the public and yet this wasn't pulled until there was a complication/issue. If this would have been pulled before hand you would have know there was a screen installed and wouldn't have kept yanking on it and get it stuck. Then proceed to go get a larger truck and not tell the customer that it will cost them $500 just for that alone. Find yourself a well company that will do what is best for the customer and not their bank account.