Kevin from New Dimensions Electronics was awesome! He was on time for the service, communicated…read moreupdates frequently with me throughout his service, and did an excellent job completing the work! Kevin's above and beyond service was great, but I also got the impression that this high level of work is something the entire company strives for on every job they do. I'd absolutely recommend them for future work!

From the owner: New Dimension Electronics was founded by Michael Myhre…read more Michael started working with his father, Ken Myhre, who ran a part-time TV Antenna Service, aptly named Ken's Antenna Service, in the late 70s. Mike opened his first store front, as New Dimension Electronics in 1984 in Austin, MN. New Dimension started with the big 8' to 10' C-Band satellite dishes, TV antennas, TV sales & service and has grown since to sell and offer a wide range of products and services. Today we offer Dish Network, TV Antenna Systems with DVRs, High Speed Internet, HDTVs, Audio/Video products, Home Theater Design and installation and much more. We serve both residential & commercial clients.

Had a problem with out internet, after trying to resolve the problem over the phone with a negative…read moreresult we scheduled a appointment for a couple days later. After scheduling the appointment for a service tech to come out the process was tremendous. From keeping us informed to letting us know what would be happening the process was very smooth. Ryan the tech arrived on time and in a matter of minutes had diagnosed the problem and began to fix our internet. Can't say enough good things about Ryan from his knowledge and courteous approach on the whole situation! He explained what was wrong and what he would do to fix it. Thanks Ryan you represented your company extremely well. The Cleary's

Waiting for a call back that was to happen between 12 noon and 12:08. It's now 1:08...a full hour…read moreafter they say they are getting back to me. LOUSY CUSTOMER SERVICE. I can't wait until there is some real competition for them!

Having my internet and TV provided through direct tv have been an absolute nightmare. The internet…read moreis horrible, the tv bundles are overrated, and there are so many hidden fees that I was paying double my monthly bill each month. It takes a ridiculous amount of time to reach an agent when I called the "Help" number to get someone over to fix my broken internet. I could continue on to tell you more of the horror stories but I'd rather just advice you not to use this company. If I could, I'd give them a zero out of 5 for a rating. However, once you do get a hold of someone other than the automated system when calling for help, they usually are friendly so that's a plus I guess. Unfortunately, they don't do much to help you.

This whole project went so smoothly from start to finish. Showed up on time. Didn't make mess of my…read morehouse. Had a minor problem. They came right back out, no questioning my concerns. Fixed the problem. Stood by their work and word. This company gets 5 stars from everyone because they do what they say they'll do at a GREAT price !!

I also wish I would have done it sooner. Neither the missus nor I miss cable after two weeks. The…read morepicture is noticeably more clear. Tom was quick to respond after hitting their website by phone. He gave me a quote over the phone. Tom and Wayne are a busy team. Do it today. You will need your television remote to get into setup screen.

Two dishes installed on roof didn't work, they claim it's because there are trees in the…read moreneighborhood. Where are there NOT trees. I've asked them numerous times to stop sending me their junk mail and they refuse. I started marking it "Delivery refused, return to sender".

DirecTV now has commercials on a service that is already paid and they want more money to go…read morecommercial free. No thank you

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

I wish there was an option for negative stars. Incompetent and horrible customer service. If you…read morecan even call it that...

As a customer, you are treated as a person and not as a number. Dean's covers a huge area and yet…read morestill gives you that local business feel. I highly recommend Dean's compared to calling the 800#. The customer service, cleanliness of the showroom and follow up after the service were all great! Another great thing is that they carry Dish Network and DirecTV so I can easily switch back and forth to save money. I also got internet through Dean's. I love my TV and internet service!

The staff is great to work with. They are a bit on the high side of price but with the level of…read moreservice that you receive, the extra amount is well worth it!