I have seen three different doctors and a PA at this office for various issues. It's been a mixed…read moreexperience but I know I can be a tough case. They do offer some online scheduling and also by phone. It is a big office and quite busy. There are several different check in windows when you arrive. I do feel possibly a better screening process when calling to schedule. They scheduled me to see a PA (my regular doctor was on leave) and even the PA questioned why I was seeing him as there wasn't really anything he could do. I wound up having to schedule to see another doctor a few weeks later. The office seems to operate fairly efficiently. They usually send you for X-rays before seeing the actual doctor so that the doctor has already seen them before coming in to see you. They also have an orthotist in office to fit you with any braces or boots etc that are needed. My normal specialist here is Dr. Hasselman. He is great. Very thorough. Listens to concerns. Willing to think out of the box. I would definitely recommend him to anyone who needs a foot/ankle specialist.

Dr. McLean is arrogant and demeaning. Doesn't take the patient seriously. He should retire!read more

remember the old days when your doctor would talk to you? I'm very appreciative of the care I got…read moretoday..... but this is the second doctor I've visited from this practice that does everything they can to talk so that you can't either interject or ask a question.

I initially hesitated to make an appointment to see Dr. Ryan M. Ridenour, because he didn't have…read moremany online reviews. I decided to schedule an appointment with him after being examined by two other doctors who I felt weren't listening to me regarding the issues I was having with my feet. Dr. Ridenour really listened, worked to get a thorough understanding of my condition, and didn't rush to say surgery before trying conservative methods. The surgery that Dr. Ridenour performed (which was different than what the other two doctors were recommending) was successful - every step of the process was clearly explained to me, and Dr. Ridenour didn't mind "all the questions." I would highly recommend him to anyone with foot or ankle issues.

Dr Thomas Kramer is an absolute gentleman, I've been to him several times now for several reasons…read morethe last being nearly 10 years ago and when he walked in he said hello Ryan like we were old friends, he recalled things about me that were definitely not in my file. All that aside he is a caring professional who wants nothing more than to help people get well without just going straight to surgery.

Made a March 06 appointment with Dr. Nicholas Kubik on 29 January as his online reviews were…read moreexcellent and nothing was available sooner. Unlike any previous physician's appointment, received multiple email and texts including the day of appointment to be sure the appointment was kept, these comms included prompts to fill out documentation online which I did well in advance. Arrived 15 minutes early as a courtesy to the physician as no doctor wants to wait on a late patient. Signed in and was told to take a seat. 25 minutes later I approached the desk and asked how much longer the wait would be. The person laughed saying I'd only been waiting 10 minutes based on our appointment time but wouldn't say how much longer we'd have to wait. She said she'd been unable to read my sign-in paper, said I needed to print. Responded that I had printed, suppose she couldn't be bothered to step around her desk and mention this to anyone in the waiting room. She gave me 4 docs to fill out by hand even though I told her I'd filled out everything requested online long ago. After a total of 45 minutes in the waiting room along with an elderly lady of 93 who also had the same appointment time with Dr. Kubik I approached the desk again. Again I asked how long the wait would be and was told the Dr. is a specialist and that she had no idea. For some reason she didn't want to be bothered to get an update from the doctor or his nurse and didn't seem to care how long I'd been waiting or how much longer it would take. As a result I advised her I'd wait no longer and left. My time is every bit as important as anyone else and I'll not do business with any organization that acts otherwise. Don't understand how anyone can give the Cranberry office a 5-star review. Left that office both angry and frustrated and would discourage anyone who is considering care at that location.

I initially hesitated to make an appointment to see Dr. Ryan M. Ridenour, because he didn't have…read moremany online reviews. I decided to schedule an appointment with him after being examined by two other doctors who I felt weren't listening to me regarding the issues I was having with my feet. Dr. Ridenour really listened, worked to get a thorough understanding of my condition, and didn't rush to say surgery before trying conservative methods. The surgery that Dr. Ridenour performed (which was different than what the other two doctors were recommending) was successful - every step of the process was clearly explained to me, and Dr. Ridenour didn't mind "all the questions." I would highly recommend him to anyone with foot or ankle issues.

From the owner: Dr. Ridenour is a foot and ankle orthopaedic surgeon who has extensive training in all conditions…read moreassociated with the foot and ankle. He is a Pittsburgh native, growing up in Washington Township and graduating from Kiski Area High School. While at Duke, he was privileged to train under some of the most nationally recognized foot and ankle surgeons where he learned to assess and treat all disorders of the foot and ankle including primary and revision total ankle replacements. As a foot and ankle orthopaedic surgeon, Dr. Ridenour focuses his practice on treating all orthopaedic conditions associated with the foot and ankle. He utilizes a team approach where patient-centered care is the primary focus in order to provide his patients with excellent outcomes. He continues to update his practice to provide patients with the latest advances in foot and ankle surgery and was fortunate to train with many of the surgeons who helped pioneer these techniques. Dr. Ridenour looks forward to providing you with the best care and helping you on your way to recovery.

I went to this doctor, filled out the pre-visit paperwork which stated I had an issue with my…read moreshoulder and elbow; nobody looked at the medical history in advance based on all their questions. This doctor only addressed 50% of the two issues - elbow and wouldn't address my shoulder at all. He couldn't have cared less and even smirked about it when I asked about my shoulder. $190 for the visit and 4-5 min spent w/him - max! He's a part of the problem with the medical field today and I thought it was always insurance companies to blame with 5 min a patient visit but when I asked about my shoulder, again, he just smirked at me. I'm sure he wanted me to setup another appointment despite the fact, again, he could have addressed my shoulder in the additional 2-5 minutes but the single visit $190 plus x-ray cost wasn't enough for him. It's really a breach of his medical oath to not even do a quick assessment of my shoulder. And the office won't tell you they'll only address one issue at a time until after you've checked in. If there was zero stars to rate him - that'd be it! My guess is when he started out as a doctor, freshly had taken his oath he was probably good, but he simply doesn't truly CARE about his patients anymore.

Dr. Christopher Donaldson is a doctor I would recommend to anybody. He has so much schooling,…read moremedical knowledge, and experience behind him. He evaluates you and knows exactly what is wrong or what the next step you need to take is. Surgery is not the first thing he recommends, but he gives you options that you have. I am an athlete and he knows the only thing I really want to do is get back on the tennis court and play. He tailors my treatment and options to the goals I want. It may be a long time till I get back to my playing, but he is helping me every step of the way. Out of all the doctors at western Pa Orthopedics and sports medicine, I highly recommend him.

I had the best experience with Dr March at the east liberty gpoa. he is very attentive and actually…read morelistens to what you say. I went in for a foot fracture and he explained everything very thoroughly. My visit wasn't rushed thru nor did I have to wait long. The whole office atmosphere was light and buoyant. For my follow up appointment 5 weeks later, I went in on the wrong day, the office was filled with patients but his Team (Christian) fit me in. Thank you so much for an excellent visit.

I've been seeing him for a year or more. My first visit I was told I had a genetic deformity that…read morewould cause hip problems and ultimately a hip replacement in 10 years. Also i had hip bursitis He advised to lose weight to prepare for future. Since January I've lost 60lbs and my hip pain has gotten worse. During my appointment that was rushed and I waited over 45 mins. I was told that smoking is the cause of my pain if I stop smoking it would help. I said life is lifing and he responded it does for everyone but you chose to smoke. Are you going to smoke for 40 years. I said no but quitting smoking isn't helping my pain now I just made changes to my diet which is stressful eating healthy is costly I work 80 hours a week. As he is leaving the room about 7 mins after coming in. I said you said lose weight it will help, he stated if you didn't lose the weight it would hurt worse worse and that was the end of my appointment. I typically don't leave unfavorable reviews but this was unacceptable and still can't believe this is the care I received.