2 doctors ignored the pre fracture status of my shoulder. Both of them wouldn't even listen to me and when I asked for another doctor I was denied. My neck, shoulder, elbow and wrist were all messed up in a single injury and I was told I would need to see a separate doctor for each part. Ridiculous. read more

I had an apt with Dr Daniel Agnew on 7/1/2019. Had xrays from my PCP DR Edward Balestrino, of a severe arthritic hip. Went to see Dr Agnew for this medical problem to see about getting a hip replacement. I was told this was something that was necessary to relieve the pain i was having in my rt hip and in my rt leg. Went to the apt, had my intake done by another staff member, was taken for hip xrays , even though i had my xray disk with me that i had from an order from my PCP. The doctor came in the exam room after my xrays done in his facility, informed me that i did have the arthritis as told to me by my PCP, and confirmed with the previous xrays, which dr Agnew never opened and reviewed, and began to tell me he wouldn't do surgery on me due to medications i was on. He never asked me any of my health history, and was, i suspect, only looking at my medication list. There was little eye contact, no conversation with me except to say he would only do surgery on me if I was off all my meds (for which he didn't understand any reason I was on them) and would have to have urine tests to confirm i was not on these meds. I was so shocked he didn't even discuss my heath issues and treated me as if I was bothering him. I was not there for any meds, but in pain so bad, i new i needed his help for my hip. He then left the exam room and my husband went to get the car for us to leave while I was checking out, and he saw the doctor leaving for the day. The only thing Dr Agnew had me do was make an apt for a hip injection that was scheduled by his staff. The apt was scheduled for 8/12, at least 6 wks from this apt, and he doesn't even do these injections. On leaving, I went to the ladys room, went to leave, but his staff had locked the doors for the day. I was humiliated by his accucations of being an addict and not having any conversation with him at all about my hip problems, or any other health problems that required me to take my prescribed medications. He knew before he ordered his xrays he wasn't going to deal with me. I question his charge to medicare and Highmark, when i don't think he even discussed my health issues. Yes, i know the problems being on my meds and needing surgery, but no communication! No answers to any questions i had very poor review of this doctor needed to ask, no review of my health problems. On my discharge papers, i read that his conclusion was " Primary osteoarthritis of rt hip. Chronic narcotic dependence (notable code), and tobacco use". No mention of any of my other health history. How can any doctor treat a patient without discussing their health or history and just come to his own conclusions? It's been a month of waiting for some relief for my pain. I've tried to reach the schedulars to up my injection and have had no call back. 6 wks is too long to wait for an injection when i can barely walk due to my hip problem. I thought doctors were to help people, not humiliate them, then to leave them in pain without any other advice for at least 6 wks! If you have any underlying health issues and need an orthopedist, i would never suggest this doctor. My quality of life has suffered greatly due to this pompous doctor. read more

My mother fell down 12 steps at her house and was life flighted to Presby. She then went to a nursing home after a week in hospital. She needed to see an orthopedic doctor for her arm that was broken in 4 places and 2 fractured vertebrae. She was in a lot of pain and needed a better sling and to be followed by a doctor. The appt. was for almost 3 weeks out from the fall. The hospital doctors wasn't anxious to do surgery and let it heal in place. We was ok with that and only seeking to follow with a doctor in network with the insurance and have follow up care. We was in the ambulance on our way to the doctors office when the secretary called at 1:00 to tell us that the doctor changed his mind on seeing her. The appt. was for 1:40. When I asked why he was canceling it, she said they couldn't say. Just that he was referring her to another doctor. Honestly, HOW RUDE and UNPROFESSIONAL. I was not a happy daughter! I had a bad experience with Dr. Agnew for myself a couple of years ago and wasn't crazy about going to this office but this was with Dr. Rainey. I will never recommend this office ever to anyone. We did find a doctor that is helping us, so my mom is getting her care elsewhere. read more

They have been pulling me along for years with getting shots in my knee, trying the chicken shots, taking meds. This time, the shot didn't work, I told him when I got the shot something felt different and I couldn't move my leg. He just said,"take your time" and left the room. It got worse. I called and was told I would have to see Dr. Mussenegro and it would be 2 weeks. He gave me a script to help with the swelling but it didn't help, I called again and the PA said I might need an MRI, but I had to come back in the office before they could order one. Made another appointment. This time, the PA said "well, yes you need knee replacement surgery on both knees because they are bone on bone but we won't do it until you lose weight" I'm 24 pounds over the weight they want. He said "I can get you a nutritionist" meanwhile, what am I supposed to do when I can't even walk enough to get groceries? I can't sleep, I can't walk, it is throbbing pain!. I will go elsewhere. They just keep you coming for appointments without doing anything productive. read more