Had a fantastic experience dealing with Tri State Ford in Maryville. John Turner went above and beyond the level of service I was hoping for in my car buying experience. John listened intently, took note of what features we were looking for, the price range and budget needed. After John had all the information, he went to work and gave me call a few days later to let me know he had a deal put together and was ready for me to head to the dealership. When I got to Tri State Ford, all of the staff was very welcoming and helpful, and directed me to John's office. John and I spoke briefly to make sure all was in order, then I took a test drive in the vehicle he had waiting for me. Loved the vehicle, was a perfect fit for our needs! After I confirmed the vehicle was good to go, we tweaked a few details, and got everything wrapped up amazingly fast. Due to all of John's hard work and prep ahead of time, my whole time at the dealership was only about an hour (including the test drive). Bob was also a staff member I met with for part of the process, and he was also very helpful too. This was a great experience by any measure, and I can easily recommend John Turner at Tri State Ford to anyone looking for a car. There's no needless time wasting there...he tells it like it is, which means a lot to me. John heard my needs, and got me the perfect deal that fit all the necessary criteria. I will definitely be using and recommending John and Tri State Ford in Maryville again. read more

Tri-State Ford Lincoln in Maryville, MO, has an excellent, competent Service Department and Personnel. The AM Radio on my 2013 Lincoln MKS had poor AM reception from the time of purchase in May 2012. Numerous visits to my local dealership did not fix the AM reception problem, despite the replacement of the radio, electrical wiring harness, and module(s). Two and a half years later, the AM radio was fixed after working with a Lincoln Representative who made an appointment for me to get a second opinion at Tri-State Ford Lincoln in Maryville, MO. The Tri-State Service Manager, Steve Schons, listened to my description of the AM radio reception problem and directed his best Technician to find the cause. At the end of the day, the Technician had diagnosed the problem was due to faulty wiring but needed another day to disassemble the dashboard panel to trace and find the faulty wiring. Because they needed to keep my car another day or two, Mr. Schons provided me a new Lincoln MKZ to drive while they fixed my AM radio. The next day, Mr. Schons called and told me they had fixed the AM radio reception which was caused by a broken wire. Needless to say, I am delighted to finally have a working Am radio. I highly recommend the Service Department and Personnel at Tri-State Lincoln in Maryville, MO. read more

Where do I even begin? Nobody ever says they enjoyed the car buying experience. For the first time in my life, I can say I actually did. Tri State puts other dealerships to shame when it comes to the car buying experience. From start to finish this was the absolute easiest, most painless process. Alex was my sales person, Rick backed him up since Alex is new and Bob was our guy in finance. Wow! What an awesome group of guys! They were fun! We laughed, a lot, and heard other people laughing and conversating. This was at a car dealership ya'll! I drove about 2 hours to pick up a 2016 Lincoln MXZ because they were the only dealership that had what I wanted. IT WAS WORTH THE DRIVE trust me. They worked hard for me, they got me the best rate and stayed in my payment range even after getting me a banger deal on a warranty. I didn't have to ask once for a better deal or play the back and forth game, they were already on it. I literally could keep going, This place is worth the drive, I promise! read more

I had a awesome experience with Tri State Ford John Turner was my sales representative and he took me in like I was family... answered any and every question I had. Mr turner found me the exact dream truck that I have always wanted. My whole experience with Tri state ford was excellent. If any one needs a new or used vehicle go see MR JOHN TURNER he will treat you like family!! read more

Just bought an awesome car from Tri-State Ford. Everyone there was so kind and helpful. The salesman, Brian Shimming, got me through everything. He even came back to the dealership on his day off to finish the sale. Highly recommend you allow them to find the right car for you! read more

I was helped by John Turner in getting my new car. He was very helpful in answering all my questions and showing me all the different features of the car. Brandon Eaton also helped to finalize the sale. Great customer service, and I haven't noticed any problems with the car! read more

John Turner helped me get an awesome vehicle in my price range. He definitely knows what he's doing when it comes to finding you the right car. I recommend getting your vehicle at Tristate in Maryville. If they don't have what you want, they will find it! read more

Went here to see if they could find me the truck I was searching for and in my price range. In no time they had exactly what I needed, got it and checked it all out extremely fast! Good atmosphere and very welcoming. Ask for Trinity Gross! read more

They took very good care of us and found the truck we had been looking at from another lot. Everyone went above and beyond to help us out! Alex Brown did a great job. He's not pushing and a very polite salesman. Highly recommend Tri State. read more

John was great to work with, he helped us find a great car that was within our budget. He made the experience fun and easy. If you're needing an upgrade, definitely go see John-you won't be disappointed! read more

John Turner did an outstanding job helping us with the purchase of our new truck, I will be recommending him and Tristate to anyone looking for a new vehicle. read more

John W Turner is amazing! Great salesman, great customer service, all around great individual. He's the man to help you on your next vehicle purchase. read more