Won't answer the damn phone. I know it's Sunday but I need my shit today and you're probably…read moresitting at home doing nothing.

Some very honest people working here. I came in thinking I'd have to pay another $500 dollars, but…read morethey found a fix for free. They offered to show me exactly where the problem was and explained how the car's functioning was effected by the problem. Solid move for your car repair needs.

Rick and his crew are the best I wouldn't use any other tow service keep up the great work rickread more

My son was stranded in St Joseph MO for about 24 hrs with his family and tried everything to get a…read moretrailer to get his vehicle home. Going round and round with U Haul and them saying they didn't have a trailer big enough to haul his truck, know for a fact they do because we have used them before. Finally by accident ran into Jeremy at the U Haul and asked if he could help us. Without hesitation sure of course was his response. He loaded up my son's truck and off we went. 50 miles later we are where we needed to go and the rate was very reasonable. Thank you Rick's Towing and Jeremy for your help. You are awesome!!!!

Cody pervial is awesome went above and beyond of selling me a car thanks man ur the bestread more

I was driving to Maryville when something flew off a semi and punctured my tire. I pulled into Tri-…read moreState could not have been treated nicer or gotten better service anywhere. These guys were amazing ! They knew that I lived in KC and yet they treated me like I was their most valued customer. I was really stressed and they put my mind at ease and got me back on the road quickly. Thank you so much.

Good "country" service, treats you like you were a neighbor. I had a tire issue on the interstate,…read moreand while they didn't have a tire to install, they worked the phones to find me a tire. this was a Friday afternoon around 4PM. I appreciate the help, and while they couldn't fix me up - they showed great service and helpfulness.

There's a reason this is the second vehicle we bought from Tri State in the last several months…read more Towards the end of last year, we ordered one of the first Jeep Gladiators here and the buying experience was the best we'd ever had so when I was ready to buy my Challenger, I knew where I would find help. Despite the challenges of the pandemic, Charlie Basham and Tim White searched the country for what I was looking for and when they couldn't find it, they gave me some good advice - don't settle for what's available, order it exactly the way you want it. I've never been so glad to take someone else's advice. They kept me apprised of the status and Tim checked in regularly with me. The day I picked up the car, it seemed like everyone there, including the owner, came out to congratulate me. This is the way the buying process should always go.

I have purchased my last two vehicles from here. First one was a 2008 Ford F-150 and second was a…read more2013 Ford Fusion. Brian Schimming was my sales associate. Hands down easiest dealership to work with. Excellent customer service. Since Brian is the sales associate and finance director there was no back and forth negotiating price for hours -- came out said this is my lowest price and that's all I can do (It was well below sticker and KBB values each time). Their offer for my trade-in was over a $1,000 more than other dealerships in the community were offering me. With the test drive, him telling me his best deal, getting me approved, and signing all the papers I was there no later than an hour each time. Rolling Hills Outlet Center is a testament to how car buying should be!

The young lady in the parts department was awesome and extremely helpful Her name is Melinda.read more

I travel full-time. I was in WI and needed a part. Called several out of state dealers due to the…read morefact that no-one in WI had the part. I had the privilege of having Melinda D, in parts, work with me. I needed the part overnighted and she got all of the information with a price total. She called me back and we completed the transaction. When she got a tracking number, at my request, she contacted me with the information. I originally had purchased the part from another dealership, had a tracking number, but they never got it to the shipper. So now, I am needing it overnight. Because the other dealership didn't keep their word, it is costing me twice the amount. Melinda D did an excellent job, kept her word and am very pleased with the whole transaction.

Exceptional response and dependable customer service! I can…read moretrust that when I call, Doug will do everything he can to assist and address our issue. Highly recommend !!