Was told at the time of scheduling, it's $100 cancellation fee. Our closing was delayed, called Carl, asked for a credit card for the fee even though our move to Ohio was cash only, and he charged the card $125. Uh, not EVEN going to try to talk to this guy. He doesn't have anything in writing and by the other reviews, he'll gladly change the price whenever he feels like it. Use someone else, people. read more

These guys were very disrespectful and made inappropriate remarks to my realtor charged for hours they didn't work

Used Tri-State recently and was very pleased with the service. The guys were quick and efficient, all while being careful with our items. Nice professionals with a pleasant demeanor. The owner was great with scheduling. The crew was on time and did the work within the allotted time. We had the expectations/contract ironed out prior to the move so there were no surprises in price or with add ons. read more

These guys were great! Reasonable price, easy to work with, and got the move done in less time than we allotted for. This is the second time I've used them and definitely will again. read more

We had to be out by June 30th. Our moving day was June 27th. I was very disappointed with their attitudes and foolishness! We had used them 2 years before and no trouble. This move infuriated me! I had my care giver there and the wasted time with them and her was so unprofessional! At the end of the run when they reached our apartments my daughter and I went to the bank and I told my caregiver to send only the boxes with my name on to my apartment at the other end of the hall The rest of the boxes including Kitchen and other boxes that could go to my son's apartment were taken to mine! They used up time as we were trying not to go over time. This time they used cost my son and I an extra $150.00! Instead of cramming my son's apartment which was at the entrance they carried 3/4 of the boxes down the whole length of the hall and around the corner to mine!! My son took 2 days and his apartment was settled! Mine is still in process! Carl said they did what they were told and he did know there was flirting going on! My care giver was out side still being sweet to the movers not realizing how much was going down the hall that didn't need to be! I liked the movers on the LAST MOVE but a few of them were not professional that day and that was their job! They were paid for that day including my caregiver! I have boxes CRAMMED into my closets and with fragile on them under other boxes! My bedroom and living I could not get around! The first night I feel in my living room! The fire department needed come with the paramedics to help me. I didn't want to go to the Hospital, though asked me if I wanted to! I must mention I am Handicapped and use a walker! I am also 81 years old! The movers are the ones that disconnected my bed and because of the parts missing from the transformer they took off I need to go to Best Buy to get the cord needed. Also the base of the bed has bars that were to be put back on which keep the Mattress in place may be among all the other stuff missing in the many boxes which were crammed into my bedroom and living room! The transformer was in box that had nothing to do with my bed and I was fortunate to find it! This was a terrible experience for me! My daughter paid the $150 that was the extra charge! I must mention My son is on Disability and this move was to Gov Housing for us both that we waited two years for! It would be nice if Moving companies gave a Senior Discount! Thank you for your time to read this compliant read more

As someone else stated, they will try to take more money than you agreed upon the day before the appointment. I had scheduled almost a month out for 2 men at $250. Day before appointment, the boss calls and says they have to do 3 guys for a minimum of 4 hours for almost $500. Fortunately, he was relatively understanding and agreed to the previous deal. On the day of the move, the two movers arrived looking very disheveled - one wearing only a backwards wife beater. They cursed loudly throughout the entire unload, smoked on our property (which is in a smoke-free community), and were not very gentle with our items. We now have multiple items that are scratched. Only reason I won't give 1 star is that they were out of my hair in less than 40 minutes. Will not be using them in the future. read more

I contacted the owner to set-up his service. He told me a price for 2 men for a minimum of 4 hours I told him that would be fine. Then I told him that I had a 10% discount coupon. When he heard that he suggested 3 men would be better (and of course more expensive) that way 2 men could pack while 1 loaded the truck. I told him that was agreeable. When the workers showed up they told me 'we don't pack anything' I said that's not what the boss told me when we set this up. They also told me that I had to pay in cash. I complained to them and so they got the boss on the phone. I said they told me they don't pack anything and the boss said 'no they don't' so I pointed out to him that he told me 2 would pack and 1 would load the truck. He said 'yeah pack the truck not boxes'. I told him that pack and load mean 2 different things and he said a lot of people use those words interchangeably. I said I don't know why because they certainly don't mean the same thing. I also told him that I was upset that they told me I had to pay in cash which he NEVER MENTIONED when we were setting this up. He told me that he demands cash when someone was moving out of town (I was moving 90 miles away). I said then you should have told me that when we were making the arrangements on the phone since I specifically TOLD him that I was moving out of Erie. Here's my bottom line...the workmen who showed up did an excellent job. They worked very quickly and LOADED my truck very efficiently...BUT...I think the owner (Carl) is very shifty and I would NEVER recommend their service. read more

On time and efficient. Easy to work with. I definitely will refer Tri State Movers to family , friends and Real Estate clients.

I'd highly recommend Tri-State Moving. They were fast, friendly and reliable. They were even available on short notice during the busy summer months! read more

NEVER, EVER USE THIS COMPANY!!!!. DISHONEST CON ARTISTS!!!!! The day before I was scheduled to move I received a call from CARL telling me it was gonna cost $300 extra to move me. So now they won't move me unless I pay $550 instead of the $250, that I was originally quoted. They know it's the last day of the month and I've got to be out. How am I gonna get anyone else at the last minute, everything is usually booked. Three times before the day I was to move, I spoke to them and each time reassured they would be there and it would cost $250. When I called the week before Carl said "Trust me"!! " Two guys will arrive at 10am next Thursday and it's $250, because we want it to be affordable for people". PURE GREED taking advantage of people when they are already so stressed about moving!!!!! And to top it off, when I booked the date Carl even asked me if he could call my friend at Holt Realty to get extra referrals. read more

I highly recommend Tri State Movers. The team who moved us--Jay and Jose--were professional, pleasant, efficient and reliable. You rent the truck, they do the rest. Couldn't be easier. read more

Hired these guys for my 2nd ever move in Erie. Wow they are the nicest, most gentle giants ever! I had a really crazy thing happen the last time i hired a mover in Erie (was going from Harborcreek to Millcreek dont get me started on that ha), so was very careful this time around. I got references and even did a pre-call with them. OK it wasn't even needed these guys were just so great. Plus their prices are awesome! Highly recommended mover. Thanks you tri-state moving service! read more