The team at Tri State Pools are the absolute best! They are friendly, knowledgeable and always…read morehelpful!

First time going in the staff was great. They helped me find what i needed and answered all my…read morequestions.

Every time I go there I learn something new. Bob is a wealth of knowledge and experience on…read moreeverything from pool water to robot cleaners. Several times they have saved me money by suggesting a repair rather than a replacement. (even if he sends you to a different company). The whole place is a treasure. I highly recommend them to anyone who is maintaining a pool or is interested in getting a pool!!!!

Great place. Helped find a repair person and have great staff in a non box store atmosphereread more

My aunt lives in Chattanooga, and every year we travel there to enjoy some sun and fun since it…read moregets a bit cold in Fort Collins, CO. We were there recently, and her backyard pool's water level was very low. She was a bit worried about it, so we checked out Chattanooga Pool Services, and let them know there was a problem. They came out within 24 hours, checked the levels, and noticed that one of the water pumps was not working, and the pool had been leaking water. The issue was fixed in about an hour, and we were very surprised at the cost. Thanks to Chattanooga Pool Services, we were able to enjoy the pool for the rest of our long weekend!

I purchased a hot tub from Tennessee Tub Factory for approximately $5,995. I paid my deposit on…read moreFebruary 2 and took delivery on February 25, 2026. Unfortunately, I began experiencing problems almost immediately. On February 27, I contacted the company because the heater was overheating. The company responded and came out on March 4. After the repair, the tub lost power and required another service visit on March 5. On March 6, the tub developed a leak that required another repair. Additional service was needed again around March 17. On April 8, a hose blew off the pump, causing water to spray everywhere. The company returned on April 11 to make further repairs. As of June 15, I had already requested service seven times, and I was calling again because the tub was leaking once more. That brought the total to eight separate issues/service calls within just a few months of ownership. While the company did respond to service requests, I am disappointed by the number of defects and recurring problems in a brand-new hot tub. A new tub should not require this many repairs in such a short period of time. Based on my experience, I cannot recommend this product.

We had been in the market for a hot tub for about 6 months. We stopped in at a big box store in…read moreMurfreesboro, TN and found a really nice tub that we were SO close to buying for $15,000, not including the $5k to $7k for the platform/deck we would need to build to put it on. We decided $20k-$27k was just out of our comfort zone so we passed on it. Six months later, and the beginning of a new year, we started looking at what last years models would be going for. This time a locally family owned and operated place popped up on my search. Tennessee Tub Factory, just down the mountain from us in South Pittsburg! So we took a drive down there to see what they had. We met Blake Fox, one of the owners. He was incredibly knowledgeable, and answered ALL of our questions. We are able to choose where we want to position the jets. If we want one pump or add more jets and add duel pumps. The entire process was so amazing! And the cost for a custom built hot tub, built and serviced right here in Tennessee by a proud military family???? Well, it was 1/3 of the price for what the big box store was going to charge us! They offer exceptional customer service. Are always available to answer any questions we had through the entire process and are one of the nicest families we've met here in TN. If you're in the market for a new hot tub, forget the big box stores. Go see Blake at Tennessee Tub Factory, he's simply outstanding.

Working with Trey and Enduring Pools was such a great experience! So easy. The work is…read moreimpeccable! So pleased!

SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

This was the 2nd time we had them do work on our house. This time we had gutters and wood that…read moreneeded to be replaced. We had one issue that they promptly came back and fixed. We would recommend them and will call them in the future. They communicated well and were just a pleasure to work with.

Had them come and give me a bid for Seamless Gutters. Their expertise and thoroughness of…read moreaddressing my needs and ensuring that everything was covered was Outstanding. I had LOT's of questions and Higher Ground answered them all and made me feel like they were glad to. Easy to talk to and very customer orientated. I had several other companies come and give me bids also. I felt like their salesman were not as knowledge and just wanted to sell me the job. Went with Higher Ground and SO HAPPY I DID. They kept me informed EVERY step of the way. Showed up when they scheduled and performed EXCELLENT work. I was so impressed with the job, from start to finish. I would VERY HIGHLY RECOMMEND HIGHER GROUND and will use them again for any future projects.

My elderly mother called metro and was quoted $600 to fix the flapper in her toilet (Hello that is…read morejust trying to take advantage!!!) I called scenic city and they were there within an hour, fixed it in 15 minutes, and were 1/3 the price. I found the dispatcher nice and was able to pay her over the phone (included a credit card fee). The repairman was kind and didn't try to sell her the moon! I appreciate their honesty.

Their service technicians are pleasant, efficient, don't waste your time, and don't waste your…read moremoney. If there is a problem, they will come back out and check on it. I have always been pleased with the service from Scenic City Plumbing.