SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to figure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!! read more

Riverside Plumbing - Plumbing Near Me - Chattanooga, Tennessee

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work and well thought out and didn't take too long. Highly recommend them. read more

Riverside Plumbing - Amazing job with the water filter system. Very happy! - Plumbing Near Me - Chattanooga, Tennessee

Painfully fair and honest!!! These guys one company (rhymes with Petro) quoted a job for $8,700. Riverside did it for $1,028 a week faster than the other guys (Petro) would have. They're now my guys. Respectful, competent, fair, prompt, and generally good guys. read more

This business showed up to my house with an employee who appeared to be intoxicated. They broke a pipe and then wanted me to pay them to mend what they broke. I will never use this company again. read more

I contacted Riverside Plumbing 2 days ago about removing a gas wall heater in my basement due to some repairs that had to be made to the drywall. I had previously contacted another company about this and they never called me back. Steven came out today to remove the wall heater. He called before he came and was on time. He also assisted in checking my gas logs in the living room to make sure they were working. He was professional and explained to me what he was doing. When the gas wall heater is ready to be put back on, I hope that Steven is the one who will come out. read more

I had another plumbing company at my house THREE times to fix a problem. Even the owner came and lied to us about what might be wrong. I paid them hundreds of dollars for nothing! Riverside came and in two house had the problem fixed. I will never use another plumbing company. Joseph was gracious, conscientious and thorough. I am so grateful to them! read more

Derek and his crew are always quick to respond. I use them for all my needs at my personal home and rentals. I have never been disappointed in their service. It is great to have a plumbing company you can trust to call anytime you need something done instead of randomly picking from a search. Thanks guys for the service you provide! read more

Thank you Riverside Plumbing! Unexpectedly and urgently, we had a need for a plumber. We called no less than 5 other businesses, all unable to get to us until at least the next day. We had to turn off our water due to our issue so waiting an extra day wasn't an option. Thank goodness through word-of-mouth we were able to get Riverside to our home. They were able not only to diagnose the issue, but were able to fix it right away. I appreciate their willingness to help us! read more

After a Riverside plumber replaced a dripping tub faucet cartridge, it began leaking again a week later. When called back out, they determined that the leaks/drips were being caused by too-high water pressure to the house. While the water pressure valve they installed to modulate the pressure was expensive, they charged nothing for the labor, and replaced the blown cartridge for free! I've had nothing but honest, quality, courteous service from Riverside Plumbing. Highest recommendation! read more

Been my plumber for 10 years - You cannot find anyone better! All the guys are knowledgeable, informative, answer all questions - Plus they're great people to know! read more

We have used Riverside a couple times for residential plumbing issues. They were prompt, knowledgeable, and fixed our issues correctly and quickly. Will use them again and would not hesitate to recommend them! read more

I just had these guys replace my water heater, simple job I know. They were quick, cleaned up the area where the old one was leaking, and communicated with me. They have also done other larger projects at my home and have done excellent work. read more

Would not recommend; they were suppose to do complete PVC at our home and they did not do the bathroom; charged us 3,000.00; Larry Moe & Curly was out there; they broke a laundry room light fixture that we did not know about till later & they had put the broken glass in lines that had dug out to hide it. Pitiful! read more

Recently purchased a 1920s home that had been vacant for 3 years. They came out and assessed all the problems we had and gave a reasonable estimate. When we had them come do the work they kept the cost to the estimate and the techs were very friendly. read more

New school plumbing. On time and dependable. Honors pricing commitments. Pros: Always on time, honest, respectful, honors all work guarantees. Cons: Busy. read more

Let me start of by saying I don't write a lot of reviews, for anything, online... Finding a good contractor to work on your house, especially when you're not there, is not an easy task. My main water line developed a large crack and because of my work hours there was a good chance I would not be home while the work was done. Also because of my yard (several tall cobblestone retaining walls) I couldn't do the work my self. From the very get go Derrick at Riverside Plumbing checked all the right boxes. A friend who had their main water line replaced by them, while they were out of town gave me his contact information. When I called the evening hours on a weekend I expected to get a voicemail box but I was wrong! Derrick answered my call and made an appointment to stop by the next morning on, his way to another job, so that he could give me a quote. Within 12 hours of his visit I had a, very fair, quote and within 36 hours work was started and in 48 hours it was done. The job at my house was no easy task - my retaining walls are 90-year-old cobblestone walls, I have fruit trees, a vegetable garden, and flower beds. Derrick and his crew did their best to minimize the impact on these areas without sacrificing the quality of their work and they succeeded. He spent a lot of time talking with me on the phone and in person about different options I had and making sure that exactly what I wanted done was done. When it comes time I replumb my house this is who I will be calling, hands down. read more

Riverside plumbing were awesome!!! They did an excellent job. Very fast, efficient and so nice and courteous.

Derrick and his guys are wonderful! The work is flawless, whether adding something new or repairing existing plumbing. And, everything is left cleaner than when they arrived!! read more