The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T

I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.

Wish we hadn't have needed to call them but glad we did! Same day response time and came the very…read morenext day. They checked back each day for the progress and adjusted things as needed. We've had water issues twice in the last three years as our bathroom is above our kitchen. The first time we had to completely remodel our kitchen, but we didn't get any interior mold thanks to SERVPRo's quality and quick arrival This second time they were able to fix things without damaging or having to completely remove the new cabinets. A little pricey for us but we have a 1930s home with hardwood we don't want to risk molding. Very friendly people too, Brandon and RJ were a great team. I appreciated that our service member, Brandon, actually picked up his phone when I had questions. They were really quick taking everything down quietly without waking up my toddler. Highly recommend SERVPro!

We recently had a water issue at our home and we were trying to decide which company to use. After…read moretalking to the different companies we decided to go with Servpro of Dane county west. Same day they came and assessed the damage and immediately got to work. Jim was very easy to work with and they communicated directly with insurance to make it seamless. We found the employees to be courteous kind and prompt. They did a great job and we would not hesitate to use them again.

I cannot speak highly enough of the exceptional restoration services CS Cleaning & Supply provided…read morewhen a pipe burst flooding my home while I was out of town. Dan promptly assessed the situation & provided a comprehensive plan. He quickly set up the restoration work & provided invaluable assistance throughout the restoration & insurance process. The quality of work was outstanding & the entire process was hassle free. Dan & Lori are an exceptional team who care deeply about every home they restore. Truly a blessing in a stressful, messy situation. I highly recommend CS Cleaning & Supply!

From the owner: Are you in search of dependable and professional cleaning and janitorial services in the Fort…read moreAtkinson, WI region? Your search ends here with CS Cleaning and Supply, the local specialists dedicated to maintaining both residential and commercial environments in pristine condition. Our cleaning technicians are highly trained, licensed, bonded, and insured, ensuring exceptional results that you can rely on. We provide a comprehensive array of services tailored to fulfill all your cleaning requirements, which include regular housekeeping, deep cleaning, carpet and upholstery maintenance, post-construction cleanup, and much more. For commercial clients, our janitorial services guarantee that your facility remains clean, hygienic, and welcoming for both customers and employees. We utilize only premium, eco-friendly cleaning products and cutting-edge equipment to ensure a healthier clean. Additionally, CS Cleaning and Supply serves as your provider for janitorial supplies, enabling you to preserve that freshly cleaned appearance between our visits. Discover the impact of having a committed and detail-oriented cleaning partner. Reach out to CS Cleaning and Supply today, and allow us to develop a personalized cleaning plan tailored to your home or business!

Don't waste your time with this outfit. I always considered…read morePaul Davis to be a reputable business so I contacted them to see about restorations after an upstairs water faucet leak caused damage on two floors of my home. I spoke with Sean and he had a guy by the name of Roger come out to assess the situation on October 7, 2025. Roger spent an hour looking around and taking 3-D photos to help with the assessment. When he left he said he would have a proposal to me by the following Friday , or for sure the next Monday. When I had heard nothing by the 21st I contacted Sean and informed him that I had heard nothing from Roger. Sean told ne he would contact Roger and "make sure you have information today". It's now October 25th and there has been no communication from Paul Davis Restoration of South Central Wisconsin. If they didn't want to do the job all they had to do is say so. This is no way to run a business! Don't let Paul Davis Restoration of South Central Wisconsin waste your time.

Paul Davis has only the highest quality people working for them. The work they did restoring my…read morecondo after severe water damage was exceptional. I highly recommend them.