Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.

I was recommended to Jacki Popadich at Hantz by a dear friend, whom I trust. That friend had been…read moregoing to her for over 25 years and had managed to pay off her house. When I first met Jacki, I was impressed by her warmth and sincerity. Since I became her client many years ago now, Jacki has updated my company 401K designations, earning me much more return on my investment than the company baseline was doing. She suggested that I put my home and all my assets into a Living Trust, to protect my heirs. She encouraged me to set aside more of my bi-weekly paycheck into Before Tax dollars in my 401K, to make sure I have enough money for retirement. And she guided me through the process of getting my Social Security benefits as an ex-spouse. I would never have known to do that, and the extra money each month has decreased my stress and anxiety enormously. My son is also her client, now that he is at an age to start to invest and manage his money. I would recommend Jacki to anyone, but most especially to single women out there who need someone to guide them in financial decisions, who has their best interests at heart.

One of the worst financial advising firms out there…read more I terminated my contract in September 20 21 and they did not do any debrief or mention that they did not transfer my account. Kept charging their monthly fee by selling the stock and using that as their advisory fee for next four years. Never even once they called me or updated me that they were charging fees. The too for investment in S&P 500 index fund. absolutely disgusted.

I had an outstanding experience. Very knowledgeable. Claim handled perfectly…read more Staff knows , how to handle a claim properly. I highly recommend them to anyone seeking a good insurance agent.

I know a lot of insurance people but none that work as hard as Matt Warsh at KIG. I would…read moreabsolutely recommend giving him a call for any insurance need. He's prompt with responses to questions, knowledgeable, and a great problem solver.

I bought a policy from them for $200 a month. I just called and they said that they could reinstate…read moreit but it would be 275 a month I have gone through so much trouble to get a policy through this agent do not use Bristol West.

I see this company has done this a time or two. Ive been waiting on a refund for 2 weeks after…read morebeing told I would have it back witing 3-5 business days. Then I was billed twice in 1 month which caused me to have to cancel the services and pay them $50 and this happened twice? I was told one rate charged another then they would cancel the policy.BBB asap!

Kirsten is a awesome agent and a pleasure to deal with, she saved me a lot of money on my…read morehomeowners and car insurance.

Kirsten is so helpful and down to earth. She was very thorough and patient answering my endless…read morequestions to compare auto insurance pricing. Thank you, Koza Insurance!

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

My previous insurance provider wasn't renewing my homeowner's insurance policy. I contacted a dozen…read moreother agents and providers, but no one would (or could) help me. I finally got a hold of Noah Raitz from PKIG. He listened to my story and was able to find the perfect provider for me. He also showed me how I was under-insured in a couple of aspects on both my homeowner's and auto policies. I thought for sure I would be paying significantly more for my new policies since I would be getting better coverage, but he somehow managed to bundle them and wave a magic wand or something to get me LOWER payments! I am so happy and grateful! I am telling everyone I know about Noah and PKIG!

They're gonna hang up in your face because they don't know what how to do insurance. waste of time…read moreof you ask me

I discovered Eagle Rock while searching for a new insurance company for home and auto, and I was…read morelucky to find Eagle Rock just a few blocks from my home. They're a small agency with a focus on customer service that I'd never seen before. They found me excellent policies, and when the great flood of 2014 hit the area, they had an adjuster on scene within a few days.

Great insurance agency that truly cares about their customers they are able to take care of your…read morelife, home, and, car insurance. Also Daryl is great with retirement planning.

I have been a client of Daryl's for over 15 years, and he is always very professional and extremely…read moreknowledgeable about various insurance products and financial services. If you are in the market for insurance or simply have questions about your current policies, I highly recommend giving Daryl a call!