The buses often leave early, which is terrible if you have to transfer. I recommend adding an extra…read more30 minutes to your travel time. Temperature control is poor. However, fares are reasonable for long distance and airport service.

Some drivers are terrible. She made us walk down the street to catch her, then fussed us out when…read morewe got on the bus today. 1:12 pm, Chapel Hill to Durham. Corner of Estes and Franklin Streets. When she stopped, she stopped up the street from the stop and made us walk up the street to the stop and then passed right by us walking. I tried to make a complaint as Ivecdone several timescin the past. They just ignored it and did not call me. Bus number 2020. Brown skin, heavy set woman with short curly hair. They charge more than any busses, but the service and drivers are the worst of all of the busses. Again, an unbelievable service from, once again. GO TRIANGLE. Terrible.

WAS great. I visited Durham a couple times per year and would enjoy the simplicity of just getting…read moreon and off. Covered most of my transportation needs once in town. Would be nice if web services were updated. My navigator had me using...pretty silly for such a well educated town. Some web sites still exist. The visitor info center and a major hotel could not explain rationale or whether expected to return. The White House and congress should take lessons in leak avoidance from Durham's leaders.

Oh, Alexa S., I'm here and I'm ready to complain about this "free" bus. I'm pretty sure my tax…read moredollars as a resident of Durham (downtown at that) and the fact my employer contributes a major portion of BCC's operating budget so employees like me can utilize it are reasons this service is paid for and can be complained about. They've been trying to improve it by simplifying to the route to eliminate how confusing and nonsensical it was and removing the transit station stop to eliminate delays. However, it is still very delayed and the service is awful. I've tried using the bus probably a dozen times to get from Duke Hospital to downtown and I often find myself waiting 30-45 minutes. One time I literally waited so long that I started walking the two miles from the hospital to my apartment. I walked along the same path the bus takes and didn't even see a bus pass me during my walk. This wouldn't have been bad if it wasn't 98 degrees in the hot summer sun and I was in work clothes. The "average" time might be 17 minutes (doubtful), but what usually happens is the buses are so poorly planned that the two buses are literally 3 stops away from each other. So often times you're waiting a long time for the bus and another one will be right behind it. This is absolutely useless, makes no sense, and a waste of having two buses. The bus stop running at 9pm on Saturdays, which doesn't suit how much downtown Durham is growing into a cool night spot. The bus drivers are also not very helpful, they're as brusque as transit operators in a city 10x the size of Durham. Once I was walking from Sam's Quik at night and trying to catch the bus, but there is a big gap in between stops around there. A bus passed by and I had to chase it all the way to the stop across from Whole Foods on Main St before they would pick me up. Thank god for red lights! I've never seen a small city bus driver so rude that they knew you were trying to get on their bus, but tried their best not to pick you up. It was also super crappy because there's no sidewalk on that area of Main St so I was literally running in the dark through the mud to catch this bus. In summary, BCC's has bad service, the buses are poorly planned and right behind each other, and expect to wait a long time for a bus. Durham, fix this situation because it is a joke. If you need an example of what works, the R-Line in Raleigh is great and much loved.

1 star because this business is a scamming money pit. Don't be 1 min late and they claim fully…read morerefundable which is a joke because the last laugh is on you! You get pennies back for dollars spent. Then they want to help so they TRIPLE the fee. Scammer if I've ever seen one!!! No thank you. Your business is NOT NEEDED HERE

I'm not sure if this is right, but this is what Yelp offered to check-in when I was here. I didn't…read morehave a bus ticket, but was just looking around. It's a very big and new bus terminal. It's right next to downtown Durham. I was pretty impressed! There's not really anything in the way of food, but there are modern and clean bathrooms. For inexpensive food you probably have to go west a long ways on Chapel Hill street, or much farther northeast through town. The area nearby has become expensive restaurants and highways. Actually at some times I think there are Food Trucks nearby.

I have used this service several times the last two years and it's the best transportation and car…read moreservice I've ever used. They are reliable, good combination. vehicles are clean, and there is no price gouging like the limo companies. Their prices are very fair. This is truly a great, personal driver company. As a woman traveling by myself at times I feel very comfortable with them. I will be using them for taking my elderly parents to medical appointments. I highly recommend them.

I am freely doing this review because the service was outstanding ,would I recommend absolutely…read more Great communication regarding transportation pickup , extremely clean vehicles, very courteous and Patient;.prompt Pickup andassisted with getting me wheelchair and getting luggage into airport

Bottom line: Morrisville Smart Shuttle is yet another free resource provided by the town for its…read moreresidents. It is a good ride experience overall. It is done by app, and is pretty good system at the present time. I enjoyed my recent first experience on the shuttle. The Deets: Recently in having a day off, I decided to try out the new Morrisville Smart Shuttle to get to one of the local restaurants here in town. This service is free for the use of the Morrisville residents, a definite plus! The hours of operation per their website FAQs are Mon-Fri 7am-9pm, Sat 8am-8pm, and Sun 8am-7pm (see screen capture pic). There are designated "nodes" or shuttle stops that you can pick up the the shuttle and then go to one of the other "nodes" distributed in the town at various locations. The stops are shown on the shuttle's website. The shuttle is requested by a specific app that can be downloaded to phone/mobile device (again from the town's shuttle webpage, look for it on Yelp business page here). Not sure how this system will work when ridership picks up but works pretty well now, in that you put in your present location/starting "node" and your destination "node" and then the app will show how long it will take until the shuttle arrives at the "node"/stop for you and where it is currently...much like Lyft/Uber/etc. The shuttle bus itself is nice, new, clean and well marked. There is plenty of seating with a large designated area of seating especially for seniors and riders with disabilities. The driver was personable and did a great job, and knowing that a shuttle bus like this may not be the most smooth-as-velvet ride (you do feel the bumps, etc.), it was a good ride overall. It worked well both going to the restaurant location at the shopping center and back to my nearest home "node" as well. I liked this new mode of free public transportation provided by the Town of Morrisville, and it is yet another way that the town is providing for its residents. I am a fan!

Convenient way to get to Dean E. Smith Center! It's $5 for a roundtrip ($3 for one way) on a heated…read moreor air-conditioned bus with lots of seats and standing room. Information for riding on the Tarheel Check out this website for the latest information and details: http://www.townofchapelhill.org/town-hall/departments-services/transit/tar-heel-express. You can see different pick-up locations, which usually include Friday Center, Southern Village, Airport Drive (103 Airport Drive, Chapel Hill), Jones Ferry and on Franklin Street directly in front of the Carolina Cafe. Because of recent construction, busses currently do not run from University Place, formerly University Mall. Buses run every 10-15 minutes prior to and during the game (and for approximately 45 minutes post-game). The buses are color-coded so you won't take the wrong one. However, if you're confused, look for a staff member in a bright yellow vest directing people!

I have been to many different stadiums to watch many different sports and have gotten there many…read moredifferent ways. I don't think that I have ever had a smoother experience getting to and from a sporting event on public transportation as I did on the Tarheel Express. $5 bucks to get round-trip transportation to the Dean Dome (they also service UNC football games) is a steal. Parking is always a pain at a sporting event.... made even harder due to the fact that it's on a school campus. Take the bus and avoid the hassle! Everything was very efficient and orderly. Highly recommend!

Carolina Livery is everywhere. Ok, well maybe I just see them all the time at UNC. I was very…read moreimpressed with the bus service during football games. They are quite organized and helpful and dropped me off right at my car. They are worth a look if you are considering bus service for your social function.

Called the emergency line and left a message about booking transportation for a funeral. No one…read morereturned my call or text. Waited until they were open and sure enough they were booked. If you need transportation for something unplanned, such as a FUNERAL, they are unreliable. It was ok to be booked, but unacceptable to have an emergency line and no one call you back to at least acknowledge that they received the message. I am already greiving and now I'm disappointed.