The audacity to gouge families for obituaries is disgusting. This is why this paper is failing…read moreand I hope goes out of business sooner than later.

There is no customer service. I have called and chatted several times regarding delivery issues…read more It is very disappointing that a long standing regional paper has declined in such a way. Since the paper was acquired by Gannett in 1997, service has not been the same.

My subscription started badly. Missed delivery Every week…read moresince January. I have a great rate,but what good is it when the paper is not delived.everone in customer is useless.delivery issues never solved and continue to be a problem My advise don't read the asbury park press!

A fairly decent organ for both local news and national, with the USA Today insert; but absolutely…read moreterrible on customer service, and by that I mean home delivery. For this, if I could give the paper a rating LOWER than 1 star, I would. Delivery at my home has always been spotty, but for the last 3 days, it has been non-existent! To make things worse, the paper insults you by only offering a next-day redelivery instead of "same day"--as though you would want to bury yourself in day-old news! (Note - the next-day delivery doesn't happen in any case.) Pathetic--in every sense of the word.

4 days into a subscription for delivery, the 4th call made today to find out where our paper is…read more What is the point of paying for a subscription for delivery if they never deliver the paper when supposed to? Each time they promise it will be fixed, and each time it is not. With printed news on the decline, they can't afford to treat patrons like this.

The Home News Tribune used to be the Premier newspaper in Middlesex County area. Ever since I was a…read morekid (and that was a long time ago) my family had the Home New Tribune delivered. This was the same with my husband's family. A few months ago, they raised their price from $41 to $46 a month for this thin little paper that had more advertising then news in it. We decided to cancel the paper however they offered us a deal they had for $11.50 which I was told was for a year, but it then changed to 3 months and then changed again to 2 months. Well that took 4 phone calls back and forth because their customer service representative(s) did not know how to tell the truth about that supposed deal. We finally decided to go with the on-line version which only cost $6.99 a month. However I forgot to change my auto-pay amount to $6.99 and for October and November paid them a total of $82.00. Unfortunately, they have bad accounting and credited that amount to my now cancelled newspaper. Monday my husband tries to access the On-line version of the paper and our account was suspended for non-payment. Mind you they have $82.00 of my money which is almost a years worth of On-line news. I initiated an On-line Chat with one of their Customer Service Representatives who tells me what happened and informs me that he will get my money moved over to the correct On-line account and we will have access to the On-line news immediately. As you can suspect by now, this did not happen. Today I called and as CS Representative first comes on the line all I hear is laughing in the back ground and I keep having to say Hello with no response back. After several minutes he finally responds to me and informs me that the only way they can activate my On-line account is for me to pay the past due amount and he would immediately unlock the On-line news. Now they have $82.00 of my money but will not unlock it because it takes about 4 days to a week to move the credit. I ask to speak to a Supervisor and I'm told that one is not available, all this time the guy is apologizing to me and saying he knows how I feel but if I would just pay the "past due" amount he would gladly unlock my account. I one again ask to speak to a Supervisor, he tells me if I can wait about 5 minutes he will see if he can get one for me. I had already been on the phone now for 20 minutes between holding and speaking to the Representative. The supposed Supervisor comes on the line and she states there is nothing more that she can do, that basically "it is what it is and this is the way their system works". I inform her to close my account and refund my $82.00 and tell her I have never had such bad customer service in my life. She gives me the "oh well" attitude. I request a confirmation number for our conversation and ask how long it will take to get my refund. She states "you will have to take my word for it we don't give out confirmation numbers and they is will take a minimum of 15 to 30 days before I get my refund. I inform her that I will be contacting the Better Business Bureau and she says "Go Ahead". Worst, Worst, Worst .....................!!!!!!!!!!!!

I went this place Graziellas on Frances Lewis Blvd the owner is so racist and homophobic I…read moreexperienced it myself yesterday something needs to be done about this place can you help me

Local news of Brooklyn, Queens and Bronx targeting these boroughs in both print and internet…read moreformat. Finally, a newspaper entiredly deciated to my own borough! Membership to subscribers for the internet version is free. The print circulation of the Times Ledger Newspaper is also free. I rate Times Ledger four stars despite it's niche market there are a lot of local events missed out such as Flushing's annual Dragon Boat Festival, Brooklyn's Botantial Garden's Sakura Matsuri, etc.

Simply the best local paper with local news only. It only comes out Thursday. If it came out…read moreeveryday it would get 5 stars!!