Can't say enough good things about Rich and the class he teaches. He was patient, instructive, respectful and an overall excellent instructor! Due to weather conditions, we ended up not making the range portion of the training on the same day as the class. But, Rich made four different trips out to the range the following week in order to accommodate every one of his student's varying schedules. What a great guy! Oh, one more thing. One of the students enrolled in the class arrived 40-minutes late, but Rich let him sit-in with the rest of us. I can't say I would've made the same decision, but that's why I'm not the instructor. About 2-hrs into the class, it was apparent the weather was going to be an issue. A hurricane was whopping the southern part of the country and Garner was getting the heavy rain bands and 45mph wind gusts. Not as bad as Florida, but not exactly ideal shooting conditions. Rich talked it over with the class and made the decision to post-pone anything final until closer to the end of the course. As it was an outdoor range, and down a bit of a farm road for privacy and safety, he cautioned that the mud washes away and leaves clay in it's place. If any of you have lived in NC long, you know exactly what I'm talking about. Bottom line, it was looking like more than a few of us didn't have the proper vehicles for "muddin" so we were leaning towards rescheduling. At that point, the student who arrived late decided it was in his best interest to leave and try again another day. Rich graciously refunded all the money the gentlemen had paid as no one was to blame for a hurricane passing nearby. It was the right thing to do, and Rich did exactly that. Hat's off to you, sir! Thank you for being a great instructor as well as being respectful of differing circumstances. Be safe! read more

I was in law enforcement for nearly 13 years and have been a lawyer for over 20 years. I have had many, many instructors over the years. But I can say that Rich Wells is the best instructor I have ever had. He turned what could have been a long, boring day into an interesting and engaging learning experience. His knowledge of the material was impeccable. On the range, he made sure we all knew and understood the range rules. He assured that everyone was safe. I was amazed at how well he balanced his range advice from the first time shooter to the experienced shooter. He had helpful suggestions for every level of shooter. I could have sworn that there were three of him on the range. Overall, I would rate the experience in excess of five stars. This is the place to take your Concealed Carry Course, even if it means a little travel. read more

Im a single mom and decided to take this class in an effort to protect myself and my family. That being said, I was VERY nervous. I had no gun experience. I emailed Rich ( our teacher) prior to class I signed up for. He went ABOVE and BEYOND to make sure I felt comfortable. Even helping to arrange ways for me to at least become familiar with a weapon prior to class. I was very grateful. He made the class interesting and relevant to the needs of the class. I took the Conceal and Carry class The only reason I didnt give 5 stars, was because of the meeting location. Which for my class was in a bowling alley that was loud and distracting but you did have access to snacks. And Im not sure if its normal but we had to drive to a separate location for the shooting portion of the class. I would highly recommend this class! read more

My wife and I wanted some one-on-one handgun training to increase our comfort level and our proficiency. So, after checking online reviews, we decided to give TriggerAction a chance. We were not disappointed. Rich methodically went through the sequence to ensure that safety is number one. He then proceeded to calmly walk my wife and me through shooting exercises. He remained calm and understanding through it all. Rich was quick to see where reinforcement of proper behavior or improvement of less-than-ideal behavior was needed and then he gently addressed it. We had previously gone through training and found that Rich is clearly a head above those we had experienced. We recommend Rich for anyone who wants to learn to do it right! Thanks Rich. read more

Me and my husband just took Rich's class this past Saturday and we are so pleased we chose him for our Conceal Carry Handgun Training!! He is a really nice guy, don't let him fool you otherwise ;), and he really makes the very long day go fast! He was very patient and he made sure you were confident in what you've just learned. Both in the classroom and out at the range he honestly was a superb teacher and we really can't say enough about it. The training is a long day, for us it was 12 hours from door to door, but worth the extra travel we did so we could take his class. From the nervous type to the marksman, I really think you will learn a lot from Rich and you definitely won't regret it. Thanks again Rich. read more

I signed up for this class to get my handgun concealed carry permit and to learn more about gun safety and gun laws in North Carolina. Rich made the classroom part of this enjoyable and did a great job of keeping everyone engaged. He was very thorough with the material and when there was a question, his knowledge of gun law and safety is exceptional! At the range Rich was patient and helpful for us beginners and had tips for the more experienced shooters as well. In all the whole experience was an absolute joy! I would definitely recommend this class for anyone seeking a handgun concealed carry permit. Very well done, thank you! David Nelson read more

My hubby and I thoroughly enjoyed our training with Trigger Action. Rich was great all around. He was very passionate, knowledgeable, thorough, articulate, and able to diffuse tension gracefully arising from the most difficult questions and common misconceptions concerning gun law (reason enough in itself to take the class). Since his class, we feel equipped and confident. Both my husband and myself recommend him to everyone and plan to patronize this company often for ongoing training and range practice. Thanks for a great experience! Sincerely yours, 2nd Amendment Right Advocates & proud NC Conceal & Carry Permit Holders :) " read more

Rich was very knowledgeable (5/7/16). He answered questions attentively and went through everything "what if" scenarios and all. He was very in depth, going through the laws in great details. His insight was very valuable and I would definitely recommend taking the CHP class with him. He came highly recommended to me and after taking his class I see why. Great training Rich! Just one last word of advise..when you take the course with Rich, be sure to drive your pickup truck or SUV that day...you'll need it for the drive to the shooting range in Garner ;-) read more

Rich covered a LOT of information and was patient and answered everyone's questions knowledgeably. He explained the laws so that I can understand, and thoroughly explained the the realities of knowing when you can actually use deadly force, and what you need to do following. Rich covered a LOT of information and went through many "what if" scenarios. I would recommend Triggeraction to anybody who is interested in a concealed carry permit, gun safety, or general firearm knowledge. He came highly recommended to me and after taking his class I see why. read more

My husband and I took the concealed carry class. I was surprised at how interesting and informative the course was. The instructor, Rich, was extremely knowledgeable and made our classroom time fun, while engaging the interests of the whole class. You can tell he wanted to make sure that we all were thoroughly trained in all facets of responsible gun ownership. He used real life scenarios to quiz us so that we were able to better understand the laws. We thoroughly enjoyed the experience and recommend them to everyone. read more

Rich is really knowledgeable and does his best to make sure everyone in the class has a very thorough understanding of the law, your rights, and safety. The glass times look really long on paper, but it is all time well spent and everything covered is pretty interesting. The only rough part was the shooting range simply because it is hard to get to (the road is VERY washed out) and the grass was knee high (lots of bugs). Those two things are no reflection on the class and simply a matter of accessibility/preference. read more

I can't recommend TriggerAction enough. I took the Conceal Carry class recently, and was very pleased. Rich, the owner, was very professional, thorough, and super safe on the range. Our class had many levels of experience and ability, yet Rich was able to keep us all engaged, informed, and attentive throughout an entire day of training. If you're looking for a great Conceal Carry class where you actually learn and can put into practice the material, I would highly recommend TriggerAction. read more

I loved my handgun training day with TriggerAction Firearms Training!! Everyone did so well and looked like they were very serious about learning how to safely and legally use handguns. Huge THANKS to Rich Wells for providing a solid learning environment that was absolutely safe and a bang good time!! Everyone should gift themselves and or a loved one with a thorough education in handgun laws, types, function, cleaning, safety, range, and more from TriggerAction Firearms Training. read more

Rich was an amazing instructor. He was super complete in his information on the laws regarding conceal carry, as well as safety and the range experience. He was personable and very patient with each person and all their questions. No one was made to feel like they were on the outside looking in as all levels of experience were welcome. It was very relaxed and informative. I highly recommend these classes and Rich as the instructor for Trigger Action. read more

Mr.Wells clearly knows what he's doing. He has obviously memorized most all of the course content; including the varied statute nomenclature. It was a full day, but his presentation pace kept everyone engaged and the course materials were well organized. The range portion was very safely controlled. He's an extremely personable guy and I'm a better man for having shared his company. Of course, I highly recommend his concealed carry class. read more

Rich is not only super knowledgeable, he did an amazing job of holding the attention of a large class (29 people) for what is a lengthy seminar. He dealt with everyone's questions with respect,even though it often meant detouring from the lesson plan and, often, the time schedule. Whether in the classroom or on the target range he was attentive to each student and provided what ever level of assistance needed. Excellent instructor and person! read more

Both my wife and I attended one of their concealed carry firearms training programs. We attended on separate days and both experienced the same thing. The class was done very well and the instructor was engaging and entertaining. The information provided was very helpful, keying in on firearm safety and the law. I highly recommend this organization to anyone considering taking a safety or concealed handgun course. read more

This was a excellent class. I took it on 1/6/16. Rich was very professional and teaches you every aspect of the law and how to safely handle a hand gun. He was open to any question you had as the class went along. He demonstrated different style and sizes of all hand guns. He showed extreme patients with everyone no matter what level of experience they had. Great class read more

Just completed the concealed carry course with Rich Wells and I must say it was a pleasure attending his class. Rich is very knowledgeable of the laws on concealed carry. He is professional but also made the class relaxing and fun. Range time was all business as safety is number priority. I highly recommend Rich Wells if anyone in the area is looking to take CCW class. read more