this place is great i Called on a Friday about 12 afternoon. they use hunter equipment for all…read moretheir balancing and alignments which is the best you can get . I had my coil overs on my car and they were still able to align my car and raise it as well . Very nice woman at the reception and the mechanic they have is very smart and lets you know about anything small going on with the car without obligating you to purchase. Everything is quality and I have never had a single issue . Family run business very nice place.

Very disappointed. I chose this shop because of its great reviews, but my experience was the…read morecomplete opposite. I booked a wheel alignment after installing new tires, expecting an honest assessment of whether my vehicle actually needed one. The alignment screen showed everything was already within specification before any work began. About 15 minutes later, with no noticeable adjustments made, I was charged **$120 + tax**. It honestly felt like paying for a service my car didn't need. When I asked for the before-and-after alignment report, I was told the system "sometimes doesn't save the initial readings." That explanation was difficult to believe, especially with the live alignment display visible in the waiting area. Honesty and ethics are just as important as technical skills. I chose not to argue because I don't believe in arguing with people when trust is already lost. I work hard for my money, and spending what amounts to a day's wages on a service that appeared unnecessary left me feeling taken advantage of. I won't be returning.

I was referred to this business for a a second opinion on brakes as my dealership wanted $2000 for…read morea brake job. Keith was very friendly and knowledgeable and let me know that I only needed rear brakes. They did the job right away at a much lower price. The parts were ordered, and delivered within minutes, as the parts store is in the same building. I am weary of car places as a female because we get taken advantage of, but DOK made me feel very comfortable and explained everything.

Booked an appointment 7 days in advance, Garage had my vehicle for 6 days to do an oil change and…read morebasic maintenance. I had to call them several times to check if the work was Complete. It wasn't, I'm writing this while waiting for them to finish. when I went to pick up my car I found they hadn't enabled service mode for the air suspension, before putting it on the hydraulic lift. claiming "they never do" and it's "been on the lift 5 times" - they reacted like me asking if they did due diligence was some sort of crazy ask. Really not impressed with the lack of a written quote, the 6 day holdover, the incomplete work order, and the clear miss on damaging my air suspension system. Disappointed for the price.

Marshall's is the most reliable, trustworthy mechanic I have found. Now going on 12 years as a…read morecustomer. When the Chrysler dealership told me I needed a full brake job during the pandemic, Marshalls pointed to the tiny bit of rust (from sitting) but then pointed out the ton of pad left. I got 2 more years out of those brakes, and Marshall's charged $0 for the inspection. They have driven me home/picked me up many times. to the person's review of driver calling in sick - what can you do about that? small family business! You do have to wait for appointments at times, but that is because they are good, honest and fair. If you don't need work, they will tell you. These guys, you can trust.

Marshalls gave me an estimate for my front brakes but when I picked it up they had added rotors for…read moreanother $200, without my permission. That is the very definition of theft: taking something without my permission. I could little afford the brakes, let alone more. I doubt that it was needed because otherwise it would have been in the estimate. They did not show me the worn parts, which many mechanics do.

I took my car in to check the AC, not only did the owner Sam do a quick job he also managed to…read morealmost certainly solve a power drain problem that has been plaguing me for years. The service was A+ and he saved me . They have moved from Barrie to Angus but I will definitely be returning

Ever since I got my first car, I've hated going to auto repair shops. Being a 30-something woman…read moreapparently makes me the prime demographic for wrench-wielding ripoff artists, because every single time I take my car in for work at one of the chains in town - even just an oil change or a tire swap - I'm solemnly informed that my vehicle is in urgent need of some pricey repair or another, and that I really need to authorize the work right away before it gets worse. I have no objections at all to preventative maintenance - my last vehicle racked up over 250,000km, and still ran smoothly when I sold it - but I do take offense to attempted scams. Gosh, really? My cabin air filter is dirty, and it's going to create a significant allergy risk until it's replaced? Funny, this model year of my car wasn't even *equipped* with a cabin air filter. It does not have a cabin air filter, it has never had a cabin air filter, and I've managed to keep breathing regardless. Seriously, do you think that having ovaries somehow prevents me from using Google? So, when my current commuter car informed me, in a monotonous drone, that it was in need of new front wheel bearings, I was really dreading having to take it in to the shop. When I was quoted over $500 for the repair by Transmutation King on Bayfield, I decided "Nope, that's enough, not putting up with this anymore, there's got to be another option." The other option, of course, is the near-mythological rarity, the unicorn of auto repair: an honest, independent, local mechanic. I quested through pages of search results, I read scores of reviews, I pestered friends and family for recommendations... and finally, I found it. The unicorn is real, and it lives in an unassuming little one-bay garage tucked behind a building on Huronia Road. Actually, there are two unicorns: one is named Mitch, and the other is Sam. Most of my interaction was with Mitch, and he was fantastic. I called on a Friday afternoon to schedule the appointment, and was told to drop it off first thing Monday morning. Mitch himself gave me a ride from the shop back to my house, then came and picked me up a few hours later when the car was ready. He apologized for it taking a bit longer than he had predicted: apparently the first set of bearings they unboxed had some minor imperfections, so they had to grab a new set. I had never heard a mechanic apologize for anything before, much less for taking the time to do a job properly! The quality of the repair was excellent - the new wheel bearings are smooth and silent, and they'll probably last as long as the rest of the car at this point. And the cost? $280 - slightly less than what Mitch had initially quoted me on the phone, and just over *half* what Transmutation King wanted for the same job. Sure, Homeland Auto Service didn't have a fancy 10-seat waiting room with Timbits and a Keurig... but they also didn't have any dishonest workers lying to pressure me into signing off on work my car didn't even need. Mitch was pleasant, professional, and efficient, he did good work, and his prices were extremely reasonable. I'll definitely be taking my car back to him the next time I need work done - and for once, I won't be dreading the experience.

I went through Canadian tire, and a few other local mechanics. Midas had the part I needed in stock…read moreand was able to fix it same day whereas other places needed to order parts and wouldent be done for another week. Midas was so helpful, as I got my diagnostic done at another location, they only charged for the repair and with no hidden fees. John and everyone that works there are so knowledgeable, helpful and want to help for the right reasons! Highly recommend coming here for future car repairs.

Had a small issue with a rattling coming from under my car. The attendant put my car on the hoist…read more All it was, was a loose bolt on the heat shield. They fixed the problem with a smile and no charge and have a nice day. Excellent customer service. Will definitely return when and if I need repairs done down the road.

Absolutely abysmal service…read more Get your service looked after elsewhere. I had the unfortunate experience of dealing with Josh. I found him to not listen, care and extremely cavalier about having my vehicle for 3 full days. Very unprofessional. My vehicle was damaged while in their care no reply or even acknowledgement of my disappointment and dissatisfaction with his unprofessional service.

I brought my car in for an oil change during the busy season of changing the tires. Not only were…read morethe staff able to accommodate by squeezing in the extra service, they did so in such a quick manner (by end of the day) - Everyone that I met was so polite and professional. I highly recommend their service department

I have worked in the service department in a couple dealerships, and I can tell you there is the…read moregood, bad and ugly! I started going to Marks a few years ago upon the recommendation of a shop owner who retired and sold his business. I take my car in there as recommended for upkeep maintenance and I never worry about what has to be done as they go above and beyond. They look after me, if I need parts out of regular service Mark takes the time to make the calls and gets the best deals! The mechanics are honest, efficient and check beyond the service the car is in for to make sure all is good with my vehicle! I have recently moved but will continue to bring my car to Marks, finding a reputable Service Centre that is honest and works for your best is very hard to find! Thankyou Mark and the great mechanics, you guys are the best!

I went in to this business to make an appointment for a later day…read more I directly dealt with Mark the owner. He immediately started yelling at me because he thought I wanted to have the work done immediately, when I specifically told him I wanted to make an appointment for another day. I cleared that up and politely asked him to lower his voice. Normally I would not put up with someone like this who obviously in a really bad mood and took it out on a potential customer. I operate my own business and I have dealt with people like this therefore I wanted to at least give him a chance. Next I explained what I needed done and that I had already purchased the parts. I expected to pay the full shop rate for the labour. He didn't like this at all. Flying off the handle would be putting it mildly. He was livid with me! He was screaming and yelling at me threatening to charge me double and there was nothing I could do about it. He started to say "You's people ...." I felt the next words would have been racial but he paused and explained that he wanted to sell me the parts so he can charge me the markup. Originally I had purchased the parts online, and I was going to install the parts myself when I figured it was too difficult for my skill level. The one other time I visited this business I had a wonderful experience because Mark (the owner of the business) was not involved in the transaction in any way. I really feel sorry for the employees at this business having a boss who is this way. One good thing to come out of this situation is that because Mark (the owner of the business) upset me in such a way that my determination to handle the job myself in my driveway was elevated enough that I did the job myself. If I had a hoist and an oxy acetylene torch to heat the rusted bolts, the entire job would have taken me less than an hour. There is no reason for any business owner to treat potential customers this way. When I was younger I had a boss like this. He treated me well, but was very mean and disrespectful to the other employees and customers for no reason at all. After listing to him in a very bad mood like this for 30 days I just got up and said I am leaving and not coming back, I have had enough listening to you. I will never deal with Marks Auto Service ever again and I certainly will NEVER give this business my money. I run my own business and I know how to deal with people, This is what brings me more business. I typically don't believe reviews, I want to give the business a chance. HOWEVER, If you don't believe me, just read other reviews describing the owners behavior!! Maybe it's time for the old man to retire.

Greg and Chantelle have been taking care of my cars for 14 years. I highly recommend them. They…read morehave consistently serviced them carefully and thoroughly ... I have never had a problem with my vehicles after service and always feel safe driving my car. Their fees are reasonable and fair. As well, they are not only highly ethical but are wonderful people and fun to work with. They have created a warm, family feeling in their shop. Simply ... good and timely service and good people! Very refreshing in our new, brutal business world.... Donna Thomson, Barrie, ON

We had an emergency tire repair at 4:30 p.m. on a Friday afternoon. We called Superior Tire and…read morespoke to James. He was very accommodating. The tire was repaired and we were back on the highway by 5:10 p.m. Very professional and friendly auto repair shop. Thank you!