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    Trinity Speech Language & Learning Center

    5.0 (1 review)
    Wed 8:30 am - 5:00 AM (Next day)
    Thu 8:30 am - 5:00 AM (Next day)

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    3 years ago

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    Hopebridge Autism Therapy Center

    Hopebridge Autism Therapy Center

    1.0(1 review)
    2.8 mi

    BEWARE OF Hopebridge!!!!!!!!!! After much thought, I feel…read moreit's important to share our experience with HopeBridge Therapy Centers. From late 2020 through April 2024, my son attended HopeBridge. The on-site staff who worked directly with him were wonderful--we are truly grateful for their compassion and support. Unfortunately, that positive experience was overshadowed by serious issues with HopeBridge's billing department. Throughout his time there, we maintained two active insurance policies solely to cover the cost of his therapy. Yet, six months after services ended, we were contacted by HopeBridge claiming we owed a substantial balance. When I asked for documentation, I was met with months of delays, vague responses, and inconsistent information. It took nearly a full year after we stopped services to receive a copy of our billing ledger--and when I finally did, it was riddled with errors and contradictions. When I asked for clarification, the explanations I received directly contradicted the charges they had assessed. The deeper I look into this, the more it feels like something is seriously wrong--possibly even fraudulent. After speaking with other families, I no longer believe this is an isolated case. I'm sharing our experience in hopes of protecting other families from going through the same thing. Parents, please be cautious. I cannot in good faith recommend HopeBridge due to their billing practices.

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    Hopebridge Autism Therapy Center
    Hopebridge Autism Therapy Center
    Hopebridge Autism Therapy Center

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    Encompass Health Lakeshore Rehabilitation Hospital

    Encompass Health Lakeshore Rehabilitation Hospital

    2.2(14 reviews)
    12.0 mi

    My grandfather who recently had a fall was sent to Lakeshore by his doctor. From start to finish,…read morethe people and the facility were top notch. My grandfather was in a newly built section, so I'm sure that added to the facility experience. The people that I interacted with were not only friendly, but they were over the top helpful and informative. Early in the process, his case manager contacted me to fill me in on the procedure and his progress. She also called me when his discharge date was confirmed to set up a family education and all the things that they will take care of surrounding his discharge. She ordered the equipment, the Medicare funded home health, and even the wheelchair transport to get him back home. At the family education session, we met with his very knowledgable and extremely friendly physical and occupational therapists. They helped us understand all of the things that he has been doing and how to do a lot of other things. They offered suggestions on things to purchase that insurance wouldn't cover. They even gave their cell phone numbers and offered for us to call if we have any questions. 5 star experience all the way.

    I would strongly caution families before trusting Encompass Health Rehabilitation Hospital of…read moreHomewood with the care of a loved one who requires full assistance and supervision. My mother, is completely immobile and fully dependent on staff for her safety, hygiene, and daily care needs. During her stay, staff repeatedly failed to provide adequate hygiene care and failed to maintain basic patient safety precautions. Most alarming, my mother fell out of her bed while under the facility's supervision. At the time of the incident, the bed rails were down, the bed alarm was turned off, and the bed appeared improperly adjusted or overinflated. Despite her being a known high fall-risk patient, appropriate safety measures were not in place. This was not a minor oversight -- this was a serious failure in patient care and supervision involving a vulnerable patient who could not protect herself. Families place trust in rehabilitation facilities to provide safe, attentive, and dignified care. Unfortunately, our experience raised serious concerns about staffing attentiveness, patient monitoring, and overall accountability. We have formally requested an investigation into the circumstances surrounding her care and fall. I hope this review encourages the facility to improve its standards and helps other families make informed decisions when choosing care for their loved ones.

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    Encompass Health Lakeshore Rehabilitation Hospital - Encompass Health Lakeshore Rehabilitation Hospital

    Encompass Health Lakeshore Rehabilitation Hospital

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    Trinity Speech Language & Learning Center - speechtraining - Updated May 2026

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