ENT doctor's office is REALLY busy. This is NOT one you'll be in and out of. Staff from front desk…read moreto back professionals are super friendly. No parking close to the building so use the valet option.

ENT Associates of Alabama, Gardendale…read more Staff has "0" personality/patient concern and the Doctors only want to run up insurance and co pay billing with multiple visits, and every test they can think of; maybe because they have no idea how to do their job and solve the medical issue? Don't waste your time or $ with this group.

I'm new to town and was looking for an audiologist. This office and providers are on network for my…read moreinsurance. This is inside a big medical center so you need to allow for time to park and find your way inside. At level 2 is where you'll need to be from the parking deck to have a walkway either into the hospital or to the medical center for doctor appointments. The staff were all friendly. Dr. Roth (newly married, previously Dr. Hatchett) was very kind and informed me that my insurance doesn't pay for hearing aids. Taking this into account, she let me know the options I had moving forward. We were able to order a replacement battery for my current (older) hearing aids. She called the manufacturer and ordered this. Once it arrives, she'll be able to replace it in office. She also informed me of another program that may be able to assist me with getting new hearing aids. I really appreciated that information. I recommend this office just based off of my first appointment.

Excellent Audiologist and office staff. Very knowledgeable and efficient. Quick appointmentsread more

I was in and out, but crazy VA sent me almost 2 hours away for a 15 min appointment. This is an…read moreaudiologist that is contracted with the VA to do compensation and pension claims. Their office is very clean. They have you complete the COVID questionnaire and a history screening sheet. They file your travel mileage for you. So at least there is that... but thanks a lot VA for making me take 1/2 day off work.

I came in to determine the cause of several ent issues I've been having (for months/years). First,…read morethe nurse practitioner, Andi Veren, I worked with was amazing! She was super helpful and made sure I felt comfortable and knew the process of assessing my several issues. Then, nurse Beth conducted the first debrief of my hearing test as well as a first assessment of my sinuses. Again, she walked me through all of my results and next steps. She also walked me through the follow up appointment and assessments. During my follow up I met with Dr. Marshall. I was blown away by the time he took to go over my imaging and the implications. He is absolutely one of the most down to earth and thorough physicians I've ever seen. I am blessed to have found this location and highly recommend Dr. Robertsons practice for any of your ent needs.

I had suffered with impacted ear wax and an earache all weekend. I tried two other ENT's offices,…read morebut could not get an appointment because the doctors were in surgery on Monday. Fortunately, I was given an appointment with the nurse practioner (Beth, I believe) at Dr. Robertson's office. She was great -- very kind, professional and good at what she does. I had an excellent experience with the entire staff and am so grateful to be able to hear again and be pain-free!

Bobby and Andrea are very professional and knowledgeable but also caring and concerned about their…read moreclients. They look out for our best interests regarding our hearing at all times. I will never change hearing centers. Nick Maloof

Mr. Bowen has done a wonderful job not only with the fit and performance of my hearing aids but he…read morehas taught me a great deal about hearing loss and the benefits of wearing hearing aids. However, his receptionist/assistant does not share his attention to customer service. She is rude and unfriendly. I had a problem with one of my hearing aids and rather than helping me find a reasonable solution, she was cold and uncaring. She made me feel uncomfortable. I will probably not return there for followup or service. Unfortunate since I really enjoyed working with Mr. Bowen.

I formerly was with Dr. Cornay at ENT & Allergy . He retired and I went…read more by the new Excel ENT Office to make an appt. I was treated like a red headed step child at the front desk. Never have I had that kind of treatment. I asked to make an appt. and was told in a very hateful way ! HE'S BOOKED UP !!!!!! That's Ok, Keep your darned appt, I found an ENT Doc where I'm treated like a human being !!!!

I absolutely love Dr. Cornay! I've been coming here for years. The wait is never long, and he is…read morevery thorough and quite friendly! The staff is as well.

My hearing isn't great. I am having a difficult time hearing people in conversations…read more I wanted to stick to an affiliated place to UAB so I had my hearing tested here. The hospital is new so really clean and bright. The technician who gave me the hearing test was very good at explaining what she was doing and how to take each test. Excellent! Highly recommend. I think the service here was perfect

The owners of this place are some of the most wonderful people I know. They treated my child with…read morethe utmost care and respect, and I would trust them with pretty much anything. They have hired some of the best therapist and the location is very convenient and easy to get to. Highly recommend!

Wow. We have been to quite a few places in an attempt to find quality care for our daughter, who is…read more12. We tried a place in our city that reminded me of a prison. We found out about Childs Play and Jenny went above and beyond to get our daughter in asap and since then, shes gotten more help and shown more progress than anywhere else we've taken her. She has select mutism and I was shocked that after the first visit she began communicating. Larkin puts her at ease and isn't threatening or intimidating. She's very gentle and patient with our daughter and the hour drive to Birmingham is worth it. The facility is bright and engaging, each room is set up with children in mind. Every therapist and front staff have been welcoming and personable. Talking to a Jenny is like talking to a family member! I recommend that everyone try Childs Play if you want your child to tecieve the highest quality care. They take our insurance and billing ihas been easy and uncomplicated. Thank you Childs Play for helping our daughter more so than anyone else in the last 4 yesrs we are indebted to you!