We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

Above & beyond when it mattered the most. I got the text from my Wife that no one wants to see when…read morethey're in the middle of an event "we need a plumber ASAP." November 26th (the night before Thanksgiving) at 7:38pm. She was prepping and suddenly there was a water leak in the kitchen coming from the cabinets and it had even run down into the basement from the ceiling above that area. After contacting multiple plumbers and getting exactly what you'd expect on Thanksgiving Eve, no answer or we'll get to you Friday/Saturday. Michael responded just before 10pm and by 11:03pm he was at our house assessing the situation, and got right to work. He managed to have the perfect balance of work and getting things done and making great conversation. Even when I would walk away to not hover, he just liked having a good convo while working. When I started to fade from the time, he never slowed down, he stayed alert, positive, & friendly the entire time. He worked until just before 4am to repair the problem and get us back on course to host Thanksgiving. After he cleaned up the area, took out trash, removed debris and never wavered due to the hour. It's worth noting that he ran a vacuum hose while cutting, removing insulation, & any other time he would generate dust particles so that it wouldn't get all over. He actually left the area cleaner than when he started with the meticulous way he cleaned. 10/10 kinda guy & service!

Michael is always quick to respond to your initial call, and is happy to show up and get to work…read more He is very clean, and takes pride in his work. I recommend him!

I called them at 8pm on a Thurs night and they answered the phone, asked for pictures of the work…read morethat needed to be done, and Franky showed up the next afternoon. He did amazing work, and stuck with it for several hours due to a very old house with original piping. Replaced pipes and valves under the bathroom sink, replaced a drain pipe for the shower, and fixed multiple leaking valves in the basement. Outstanding work and work ethic! Would highly recommend to anyone on the island, and will definitely call them again if we ever need anything in the future. Thanks Franky and John!

Outstanding work; excellent communication. Frankie came out & did an amazing job clearing my…read morekitchen drain clog. He was quick, polite, professional--and he cleaned up afterward. Just like Vivian P. said. :) Definitely I'd use them again. Thank you so much fellas!

Union County Plumbing saved us! Our boiler went out in the middle of the night when it was…read moreabsolutely freezing outside. The random 24/7 emergency service I called said we needed a whole new boiler. Thankfully I called Union County Plumbing in the morning and they came quickly. They were knowledgeable and reasonably priced. The boiler only needed a few replacement parts. Highly recommend!

Michael at Union County Plumbing and Heating did exceptional work on installing a new water heater…read moreand boiler. He communicated by text and came on time when scheduled. His prices were the best among the estimates I got and he explained what he was recommended. It is such an improvement over my old boiler. The new boiler is more compact, which gives me more room in a small laundry room. He also installed three new toilets within a day of my request. It is a pleasure to find a plumber who is excellent at as his craft, is reliable and has competitive pricing. I highly recommend Michael at Union County Plumbing and Heating.

I can't believe how quick I got a new heater. Will work with Magic Drain again soon! Quick to…read morerespond, good advice, and great can-do attitude.

We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

I had an excellent experience. I highly recommend this company…read more I submitted a request through Yelp on a Saturday after discovering that I had no hot water, and they responded within minutes. Even better, there was no extra charge for a Saturday service call. The technician arrived at my home in less than an hour and was friendly, courteous, and professional from start to finish. He quickly diagnosed the issue, clearly explained my options without any pressure, and had the problem resolved in just a few minutes. I also found the pricing to be very fair and affordable. It's refreshing to find a plumber who is responsive, honest, knowledgeable, and respectful of your time. If you're looking for prompt, reliable service at a reasonable price, I wouldn't hesitate to recommend them. I'll definitely be calling them again if I ever need plumbing services in the future.

Hire this plumber, Joe was fantastic. He was experienced and professional, quick to respond, and…read morequick to complete the work. The job wound up being more than expected and the rate did increase from our initial discussion over the phone, but it was ultimately a very fair price for the work. Unfortunately for me, he was the third person to attempt my clogged kitchen sink, so I would strongly recommend you START with him! 10/10 will call again next time

Extremely efficient and professional. Problem identified and fixed in no time. Will use services…read moreagain in the future. Highly recommend!

Jonathan was great in suggesting a tankless water heater and did a great job in the install. Will…read morecall again.

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We unfortunate lost our hot water heater Sunday night we were lost on who to call to see what was…read morewrong. I then thought, well I'm a yelper, yelp. LOL. I looked at many companies and decided to give Infinite comfort a call Monday morning. They were able to get a technician to my house after only a couple of hours of calling. Fabio Dasilva showed up and was very informative and was able to pinpoint the issue. He also was realistic and told us that the heater was way past its life expectancy and we should think about a replacement. Did not force a sale or anything but did give us a quote for a replacement. The next day we decided to call back and just replace the system to avoid going through this again. They came in the next day, replaced the system and took care of all necessary permits. I would recommend INFINITE COMFORT to anyone!!! Thank you so much.

"Overall I've had good relationships with everyone at Tristar. From scheduling, accounting and…read moretechs that service us. Irena is the star for me. If I can work with someone like her I tend to stick with a company/service through thick and thin. "

The plumber who came out was polite and seemed knowledgeable but unfortunately the experience ended…read morethere. They were unable to locate the leak and told us they would follow up with next steps. I reached out again by email when I didn't hear anything back but never received a response. We were left without answers and had to look elsewhere for help. Disappointing overall.