TLDR: broken glass, incorrect orders, customer service lies, website doesn't work properly, have to…read morefile chargebacks. Be warned - this is not a professional company. First, their shopping cart hasn't worked properly since they made some updates last year. When I try to place an order it says make address is incorrect (it's not). When I emailed customer service they acted like it was only happening to me. But when I called to place my order, they informed me it was happening to a lot of people and that customer service was lying to me. Sorry but I don't shop with liars and those I can't trust. And I don't want to have to call every time I need an order. I often order at night...on weekends...etc. Plus I want to verify that my order is correct myself and not rely on someone else. I've ordered glass from them, but when I do, it's never bubble wrapped. I've spoken with customer service and the assured me they would be more careful with shipping glass (lying, liars gonna keep lying). Last time I ordered glass it came in a giant box with 1 loose sheet of paper inside. That type of packaging will cause MORE damage because it allows the interior box with glass to rattle around. So half of the wrong size candle vessels (yes wrong size because I had to place my order over the phone instead of via website) was broken. I've discussed with customer service that it's really dangerous to ship glass incorrectly because then your customers are forced to handle broken glass. When I emailed them to notify of the damage, they didn't email me back. I've emailed 3 times but haven't been emailed back so now I have to file a chargeback. In the past, when I've emailed customer service I have received phone calls?? Which is crazy. I'm in an out of meetings all day. I don't have time for your call - that's why I emailed. If a customer emails you - email them back. If a customer calls you answer the phone. DUH. But it's clear that their customer service is just full of lying liars and this company is not professional.

I LOVE this place. I started out by ordering online because we live an about an hour away. The…read moreshipping is expensive but fast. Everything is processed quickly. I decided to go to the showroom because I wanted to smell the fragrances. First the showroom is clean, modern, spacious and organized well. The lady working there was helpful. This was a great experience and I can't wait to use my new fragrances and order again.

Who doesn't love Bath & Body Works? I'm the kind of person who walks in and sneezes because there's…read moretoo many fragrances going on at once, but I still get all giddy about the beautiful, colorful products -- especially the holiday/seasonal ones. I'm seriously NOT a fan of the mall. But I tried to put a smile on for an evening of shopping with my mom and sister. They wanted purses and jeans and shoes and everything, and could probably spend hours browsing the mall. Not me, ew. I buy all my clothes online because I'm the worst shopper ever. Only a stop by B&BW could save my mood! This location has the nicest customer service ever. A young woman came up to help us (I don't usually need help, I just like to browse), but she was so endearing and genuine that I took her up on her offer and let her show me around. I even learned a few things I didn't know and found the beautiful 1/2 price, ombre, 3-wick candles I so love. "Leaves" and "Golden Cinnamon" both smell incredible and are perfect for the so close autumn season. I got my coupon for a free item on my next visit, so I'll totally be back.

Change is good and this location needs to change their AC temperature!!! It doesn't matter what…read moreDay, year, hour i come here it is like 100 degrees. The mall itself can get hot but this store is hotter. Someone needs to do something. I spoke to a salesperson about the AC and they really didn't have any answer but that it's always hot in there everyday. They have box fans blowing in store, that's how hot it gets. Not okay!!! I would hate to work here and I hate that it's too hot for them! Someone fix this AC so I can shop longer and spend my money on candles. Thank you!

I love this sweet little store. I went here to purchase a Nora Flemming piece for a friend's…read morebirthday. The staff was very attentive, and my gift was carefully wrapped in tissue paper and placed in one of their nice paper bags. I didn't change out the bag/tissue paper because they did such a nice job. They have a great selection of the Nora Flemming minis, stoneware, etc. Master of fact, I was just there this week purchasing more of the Nora Flemming stuff for another friend's birthday. They also have a candlemaking class and I definitely plan to check that out and plan a girl's event with my friends. So glad I found this gem of a store and can't wait to go back!

If you are in the Colleyville/Grapevine/Southlake area and in need of gifts, you have to check out…read morethis adorable boutique!! I was in need of a gift for my sister in law and a quick Google search found The Gift Bar. Oh. My. Gosh. The staff is so helpful and helped me pick out multiple items that she ended up loving! They will also wrap it in a beautiful box. Thank you Sarah for your wonderful suggestions!

I visit Bonnie's today and I am in love. The owner helped me personally and she was so sweet. From…read morethe moment you walked in, you could smell the amazing candles. I loved those. She had so many different CBD products, from gummies, dog/cat treats, candles, rolled items, and much much more. It's definitely a great place to get all your CBD needs. I will definitely be back!

Very nice experience at Bonnie's shop today! Great selection of products and great prices! Really…read morelooking forward to going back! Thanks again Bonnie!

My daughter and I attended an event where the owner, Courtney lead us through preparing a money…read morebowl. She's very knowledgeable about the powers of crystals, spices, herbs, essential oils, and all of the things needed to prepare and maintain a successful money bowl. I definitely look forward to learning more from what Courtney and her shop can offer. There are so many different items in her small well organized shop.

My mom and I attended a money bowl workshop. The shop was so cute, will definitely have to go back…read morehad so many cool things to look at. Courtney hosted, it's was a lot of fun, she was very informative about how to build a money bowl!

I opted for this location simply because the closer location was already closed. FYI this store is…read moreopen until 8pm which is a plus in my book. When I entered, I was greeted with a warm hello. I browsed the store a bit looking for a certain brand of candle they carry and is sort of hard to find. While walking through the store, and glancing from here to there - I noticed the signature Hallmark cards were located in the back. In the front of store though was a lot of seasonal decor to the left, as well as the next anticipated holiday gifts/goodies to the right. Once I looked around a little bit more, I found so many thoughtful items that would be great gift ideas. Btw, I was never hassled or pressured to buy anything from a staff member. I was able to browse at my leisure. Once checking out, the staff was more than friendly and kind. I'll definitely return back for Christmas and birthday presents. Before you sign off Hallmark (this one in particular) as being strictly in the card business, think again!

Store is spacious and well organized. Found what I needed then browsed a bit as Christmas…read moremerchandise was out. Friendly employees.

Tina is Great to work with... She worked wonders on my…read moredaughter, cutting cords and healing.

This place is a safe place, the owner Tina is a gift from the universe. She channels pure love and…read moreshares herself 100%. I have bought beautiful pieces in the past, been a part of the Reki Shares, Christmas Party. I cannot get enough. Talk about readings, I just had a ruin reading 3 days ago...and guess what..it was what I couldn't see and damn if she wasn't right just 3 days later...here I am dealing with what she saw and I couldn't. Do yourself a favor and come see Tina

I have never been to a healing house and thoroughly enjoyed learning about various crystals and…read morestones. I met Hong Dinh, the owner, and she patiently got me up to speed with how the shop is organized. One of my faves was the red jasper, which helps to stabilize one's emotions and balances aggressive energy -- think I'll keep it in my car for heavy traffic days!

Being a massage therapist, Reiki master and holistic healer myself, I immediately felt at home. My…read morespirit felt so at ease as Palo Santo danced throughout the air within inches of Halcyon House's entrance. Then I met the lovely owner, Ms.Dinh and saw why I felt welcome before I even entered. I shopped here for over an hour. Ms. Dinh, lovingly educated me on every crystal I inquired about. This is a well organized establishment and she has a lot of patience with her clientele. I chose something from almost every section. There's crystals for almost any occasion or issue you can imagine. I purchased: Chakra incense and bamboo holder bundle..$26 black obsidian car vent crystals...$9 each Amethyst tumble..$3 Lepidolite bracelet...$32 Amethyst on a stand...$80 Crystal shaped elephants (2) Agate heart ...$12 I will be back as soon as possible. I'm a fan! Thanks Kendall and Semhar and Yelp for another great experience.