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    Habits Smoke Shop

    3.4 (20 reviews)
    InexpensiveTobacco Shops
    Closed 10:00 am - 10:00 pm

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    Rey D.

    I just had an amazingly horrible experience at this smoke shop, I've gone to this store years before this store was bought by this new owner, and I've never had problems, actually really I had great customer service "in the pasted". When I was needing glass pipes. Recently me and my significant other stared to move to CBD and I bought a couple of "Ooze" Vape pens and tried these cartridges called "Woke Smoke", which I suggest the "Zittles" brand if your interested. However, after buying my fourth cartridge from this place I noticed a disturbing trend after buying them. Two came with a cover on each side of the Woke Smoke cartridges and two that didn't have covers on the mouth piece. Okay, well the last Zittles cartridge I bought didn't have one. And my girlfriend put it in the vape pen and found out it wasn't Zittles at all, we would know because this was our 3 one we've bought. Needless to say we couldn't believe someone was trying these out and selling them to people during a freaking "Pandemic", the reason I feel like it was used is because there are several air bubbles in the ones that did't have the mouth piece on them and none in the other ones. The reason problem I had arisen when I trying to go into the store and try to talk to the owner, because I don't feel like the managers are trust worthy selling a product like that. Well, that didn't go well. I talked to the guy who sold it to me and I don't know who's responsible for this so I wanted to let the owner know that your employees are messing with his product. So, they didn't want to give me the number which I was upset about but I understand yet I'm an co-owner of a business and if they had a problem with my service I would happily want to hear about any complaints someone had about my service, but to be honest I was stern in my demeanor, however I didn't raise voice to anything but someone who's been fairly wronged with being sold something that was not what I paid for something that was $40 worth. The so called manager furiously got involved, and acted like a complete moron. Instead of talking about it and solving the issue, he wanted to cuss me out and demand I leave store, which is fine, but how someone can get so quick to anger like he got showed to me to be an admission of guilt, to honest that's exactly how it seemed, because managers are there to solve problems not to help create more. If you, the owner here able to read this review, you don't take my word for it. All you have to do is look over the cameras that are in there, and you'll see for yourself these are being switched out. So, after being wrong by the manager with ugly plugs in his ears. I'm going to leave this Yelp review as well as on Facebook, and lastly going to the Texas Workforce on Human Rights, mainly because this guy yelled so loud and said to my girlfriend after the altercation a bunch of lies of what happened and said he would of "beat my ass", over what? For being wronged? Not only is that for I see $82 worth of product being messed with (that I know of), also it's a pandemic going on and this person could of possibly contaminated my product that yawl sold to me. If I could I would leave a zero star review but it won't let me. And if this manager wants to fight his problems away, maybe just maybe he might be reason for this happening in the first place!

    Worst decision I made all week. It was so pretty too.

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    11 years ago

    Love habits. They are extremely nice, I disagree with previous reviews STRONGLY. All the guys are nice, friendly, and helpful.

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    11 years ago

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