very cheap, helpful and friendly service. I would recommend to everyone.read more

5* service! Highly recommend. A taxi provider whose drivers actually have local knowledge! Always…read morecall them & they even took me all the way to Staines & Back for a meeting! Can't fault them. Thank You Smart Carz

I'm a manager of a retirement complex. An apartment owner left their purse in the ride and hadn't…read morerealised. Driver found it and realised which customer was and rang them to arrange to drop off when near without charging extra to customer. Went above and beyond to return to a very happy customer. Witnessed the return and driver was absolutely lovely. Big thanks to the lovely driver. I have rang the office to send our thanks on. Hopefully you'll get the amazing feedback and gratitude.

Excellent service. Used them for local, national and airport work. Our whole family has used them…read moreand they don't let you down.

The worst service ever! Don't use this company, because they lie and never send you a car. You will…read morebe left on street with your plans ruined, in shocking feeling and dangerous circumstances. The operator is disgustingly rude and say rubbish to you, when you try to explain or ask questions.

Very efficient local taxi service. They do the usual airport transfers, local trips etc and have…read morelots of (talkative) drivers. The cars are usually both presentable and punctual, often a rarity in local taxi firms. Recommended for anyone in the area. One thing is, from personal experience if you ask for a quote over the 'phone they obviously oblige and that's how much you get charged (essential for any important pre -booking obviously) However if you just state a destination and don't ask for a price, often the driver will charge less than the office would quote. I'm not sure why, I'm not sure if they should, but they do.

To say these guys are right in the middle of dudley they sure as hell can't get anywhere on time…read more If i've been down by the cinema or had a Nandos or something i tend to get a cab home and i used to use A B C all the time but it always shocked me how long it would take them to get to me. Because i've never used them for long distances i cant really speak about the prices but in the short rides i've had with them they seem fairly priced. Even though i used to live right by Dudley they never knew where my street was, even though its right off a main road. The base is often loud and its hard to hear what the guy on the phone is saying, causing confusion and added delay at times.

Waste of time my son ordered a taxi at 5.50pm had 3 different times to say when they was coming…read morethen they decided to cancel the taxi, which has now made him late for his train wouldn't use these again waste of space

I'm a big fan of Royal Cars. Mainly because the telephone lady always makes polite chit-chat. I…read morethink she recognises my voice now. Even the drivers are quite chatty (which is good and bad in equal measure). Anyway, these guys are pretty reliable and the taxis always seem in good condition. Their fares are staggeringly low and I never feel like I am getting ripped off. One minor criticism: I'm always shocked by how the drivers struggle to find my address. Living in an apartment isn't that odd and my building has been here for 7 years.