hair in my food, wrap made incorrectly and tasted horrible. No one would pick up the phone read more

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The long wait would have been bearable if when I called to pick up my food, I'd been told they were swamped. Nope! Curbside order, after 5 calls they did not answer. I cannot cancel my order because it was ordered ASAP. Unfortunately the service doesn't match. So now Im stuck between just wasting the money or getting 2 sleeping kids under 2 out of the car to go in and get it. read more

I had honestly given up on this location over a year ago but I took a chance today and they were amazing! I ordered on the app and my order was waiting for me in less than 10 minutes and the food and smoothie were fantastic! Keep up the great work, guys! read more

Since I started working close by I go and get a Smoothie every day when I'm at work the Jetty Punch is my favorite some days it's delicious and some days it's watery I started adding a B12 shot to it and the grit is disgusting they don't mix it up enough there's one guy in the morning that doesn't care he just throws your order together and puts it on the counter the good thing about it is it fills me up for most of the day they just need to focus more on the product and the customer read more

I used to love smoothies. Until I realized the amount of sugar that goes into them. Tropical smoothie is still my preferred smoothie shop. The flatbreads are good. I like their salad and breakfast wraps too. read more

Yay, my favorite! I've never been so happy to see a Tropical Smoothie in all my life! To my chagrin, the Madison/Ridgeland/Jackson area is oversaturated with Smoothie Kings, and I'm not a fan. The 20 minute drive to Pearl was TOTALLY worth it! Their setup is unusual as I've never seen a TS counter in a gas station, but whatevs! I brought my sister-in-law with me to try her first TS smoothie and she loved it! I ordered us 2 Island Greens (sub the banana for apple)! When I pulled out my phone to pay via mobile app, the cashier reported that they don't have a scanner. Bummer. She suggested that I place my order on the app to get around this. At that point, I didn't feel like re-starting the ordering process, so I paid with my card. The smoothies came out promptly and were delicious! I just love you Tropical Smoothie! read more

Tropical Smoothie Cafe - Girls with Island Greens! - Sandwiches Near Me - Pearl, Mississippi

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The service at this location is absolutely TERRIBLE!!! I was 10 minutes from this location when I placed a phone order for two smoothies (the app said it would be 15 minutes). When I arrived, a husband and wife were chit chatting with the cashier about the menu and asked for opinions. They both had ordered smoothies and food after a 2 Minute discussion since I had arrived. Shortly after, a lady who just finished making two smoothies was walking by the pick up tray. I asked her if those were my pick up order... this young girl did not respond to me and most definitely heard me because we were face to face; however, she smirked at me and walked out the door. I'm assuming this is an employee since she was just behind the counter making them. I have seen this many times where what appears to be off the clock employees are making their own smoothies prior to fulfilling customer order then leaving. 10 minutes go by, the couple who ordered food and a smoothie after I had arrived received their order. Another lady who stated to the cashier that she called in her order 10 minutes prior was hoping it was ready. Guess what, her order was ready. I'm not sure how they determine which order is primary, but I waited 15 minutes after arriving (25 minutes total since placing the order) and was not acknowledged by a single employee. The extra 10 minute wait did not necessarily bother me; however, the rude employees and order time management most definitely needs some work. I will only visit the Flowood location for now on. They at least acknowledge their customers, give excellent customer service, and apparently are being managed way better. That manager deserves a raise and the Pearl management needs to take some classes. read more

I love tropical smoothie. Especially the Mocha Madness smoothie. Unfortunately the two times I've been to the Pearl location my smoothie has had tons of coffee grounds all in it. The Smoothie is gritty, bitter, and a huge disappointment from the normal quality received at other tropical smoothie locations. It seemed like a fluke the first time but after experiencing the sadness of having a bad mocha madness twice, I plan on avoiding this location. read more

There's hit and there's miss... then there's complete lack of concern. I've been to this location three times over the span of six months... every, single, time, the staff members could care less if you're there or not and are usually running around like ants from a disturbed bed. The only reason I'd return is in the event there are no other options. Customer service means everything! read more

J p99h You gotta go switch back-and-forth so he won't have to go down now to get back to using Netflix @yahoo vessel round and cut the stuff hes already cold MMB j nn read more

I'm updating my previous review based on a more recent experience. I placed an online order which was supposed to be ready in 10-15 minutes according to the website. When I arrived, I checked the pickup boxes and saw that none of the boxes had my combination of wrap and large smoothie, so I sat down and waited to hear my name be called as they were doing for others. After 20 minutes of waiting and seeing others order and leave with their food, I decided to check on mine. The cashier said that my smoothie had been in the box the whole time. I told her I only had a large smoothie and wrap, not 3 kid-sized smoothies. She told me they were out of large cups and had split them into three small. I then explained that I also had a wrap, and she told me they were out of chicken and asked what else I would like. I really wish they would have called my name earlier or made an attempt to ask for a substitute instead of waiting for me to come check on my order. I didn't want to seem rude, so I had waited the 20 minutes assuming they were slower because they were so busy. After waiting an additional 10 minutes for the wrap, they didn't add the red onions that I had paid extra for. Overall, the food and smoothies are good, but the service was not very great. read more

Was not as good as smoothie king, also I am home bound due to surgery, trying smoothie to get calories that count in, driver did not text to let me know they were delivered, I just decided to check and there they were. read more

Tropical smoothie is a welcome healthier option to this Pearl area *if* you order correctly. Like other smoothie chains, they automatically add turbinado sugar to a smoothie unless you request they do not. Keep the sugar and your kale smoothie will top 80g of sugar which is more than a fast food milkshake. So, be cautious when ordering if looking for a healthy option. My go to order is the detox island green smoothie (kale, spinach, pineapple, ginger, etc). I have ordered the hummus veggie wrap and was delightfully surprised at how tasty and filling. Most of their sandwiches/wraps/flatbreads are grilled to finish, and if you get lettuce and tomato on your meal, it definitely wilts. If that isn't your jam, do like me and order it without lettuce. They're located in a gas station and can easily be missed. Surprisingly popular during lunch hour, so I make sure to use the app and order ahead so I don't have to wait. Happy hour in the morning means 50% off smoothies. At lunch, I'll get the sandwich and smoothie combo, and just save half of the sandwich for the next day, as a smoothie is only $3 to add to any sandwich meal. Recommend! read more

I've been there so many times and this location does not fail to impress me! Although, they are slower when they have MULTIPLE orders, they have excellent service. 10/10 will be back. read more

Waited fifteen minutes at a $2 sandwich that wasn't even good. When I went they were a little busy, but they were getting the smoothies made in an effective manner. But I placed my order for a smoothie and a sandwich. I then sat in the waiting area. Time goes by and I get my smoothie. Cool. Then I waited 10 minutes and still no sign of my sandwich. An older gentleman places his order. Then the lady behind him places it. Again NO SIGN of a sandwich. Then 10 minutes later after the two placed their order, this lady brings out a sandwich. I think it's mine, but NO. It's the lady who placed her order 15 minutes AFTER ME. I'm thinking what TF is going on? It should not take this long for a sandwich. I stood up pretty much saying where is my food. In my head of like I only get a 15-minute break at work. This is ridiculous! The lady who works there runs in the back and throws together a sandwich, comes back and says, "oh I'm sorry I didn't know you ordered food." Huh?? How you did not know I had food? That doesn't make sense. Why not make the orders together instead of making EVERYONE ELSE'S smoothie that's in the restaurant and then making customers who ordered TO-GO food?? Get it together cause that was a fool. read more

This is a review on the food not the smoothies. I ordered the California flatbread sandwich. The picture said it contained grilled chicken, bacon, avocado and lettuce. What I got was a "chalupa" type wrap with this nasty green sauce running out of it! I was not pleased with this purchase at all. read more

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It was great! decent speed and food and smoothies were delicious!! I can't believe it had that many negative reviews. the chicken quesadilla and avocado grilled cheese are the bomb. read more

Love this place for their half off "happy hour" half off smoothies. My top three are the island green detox, health nut, and the Chia Boost smoothie all super healthy and fresh. They also have a lunch combo special for half sandwich or salad with a smoothie that is delicious! read more

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Poor service every time I go! Don't waste your time ordering ahead on the app they still won't make till you get there because they claim they don't get the ordered right away. So unless you wanna be late or don't have a job to be at on time read more

This is a hidden gem! I had no idea about this place until a friend told me about it (because I love smoothies). It's inside a service station. The smoothies are 24 oz. and a great bargain. The cafe serves breakfast also. The sandwiches and wraps are great. The kale apple slaw (side) is delicious! No matter what you order you can't go wrong. I've never been disappointed. They have happy hour every day before 9am (smoothies are half price)! read more

I went today. Got my food and went back to work. I dont know who prepared the food, but they didn't do a good job at all. On top of all that, I found hair in my food. I tried to call and let them know. I was hung up on 3 times. read more

I go to tropical smoothie at least twice a week and lately things have gone downhill. The service is unbearably slow and on two occasions I have had watered down smoothies. When I asked the young lady could she not use so much ice she ignored me. I have sent in surveys on the bottom of the receipts but I have not be contacted. I don't know if they are understaffed or the employees lack morale but for the only decent smoothie place in the area I wish the service was better. read more

Worst service at this location, took 30 mins to get a smoothie, everybody moves like a sloth here

This is the worst location I've visited. Was sent away due to requiring all orders to be called in (due to COVID-19). This would have been fine, but the woman (improperly wearing a mask) was extremely rude. She referred to two hand-written signs, one was outside on the gas station window that was stained and blended in with the others, the other was the "no exceptions" that was folded over on the front counter. I've dealt with garbage service here before with the employees playing on their phone and asking me to repeat my order several times, but this was certainly the last. read more

I was kinda nervous at first bcuz i hate trying new stuff but thanks to my friends i loved it.. Best smoothie i ever had.. must go again..

Best smoothies ever. I am so freaking addicted to them. Im not r eal big on the food, but the smoothies a r e as good as a meal in and of itself read more

Three strikes and I'm out!! Very slow service, the quantity of food for the price is not good and the orders were wrong each and every time. I'm all about second and third chances but they obviously can't get it right.... I'm out!! read more

I really like this place a lot. There aren't many places in Mississippi you can get healthy food especially on the go. This place is located in the gas station near the movie theater. The staff is always nice and patient explaining the menu. They have GREAT smoothies, salads, wraps. I usually get the Thai "chicken" wrap and all the green smoothies - lol. Great for vegans and vegetarians. My order is always right, although if it's busy, you may have a bit of a wait but GOOD THINGS COME TO THOSE WHO WAIT. Highly recommend. I'm definitely a fan. read more

Had the banana and strawberry smoothie. It could of been better. The girl with black glasses was very rude. Maybe she was having a bad day. The manage was nice but let the girl continue to be rude. Need more customer service. And better training on making smoothies. read more

Healthy and yet really tasty food. I love the wraps and the Mango Madness: great for protein after a good workout!

Terrible service. Only one person working while training another employee. She had to stop teaching the new girl to take other people's order, then never washed her hands or put on gloves when she returned to make food after dealing with cash. Stood in line for ten minutes then waited another 25 before getting my food, which when I went to eat later was a completely different wrap. read more

Amazing fresh fruit smoothies and awesome wraps. The staff will give you samples as you wait. On the road for work I rarely find such healthy, delicious options. Truly an oasis! read more

I love tropical smoothies buffalo wrap!!! True it is a bit messy when eating it... But soooo good. The island green smoothie was perfect. Service was nice... but I'm a patient person. (Plus it was lunch hour.) everyone was really nice. Loved it there. read more

Awful service. Only ones in line and took 25 minutes to complete. Family/friends were taking pictures of employee working. Order was also wrong. Will never return or recommend. Possibly the worst quick service experience I have ever had. read more