This place is going downhill. I'm not sure what has changed over the past few months, but it used to be very clean inside and the smoothies and food used to be of excellent quality. The past few times I went there, the smoothies were not made to their usual high standard. They either were not blended completely, the flavors were tasting off, or there were big ice chips inside. They also have been out of dark chocolate, the past three times I have tried to order a chocolate peanut butter cup smoothie. And this past time that I went, we had two smoothies and two quesadillas, and we both spent all afternoon in the bathroom. So they obviously are not up to their usual clean standards and they're having unsafe food handling issues or unsafe temperature issues. This is the first time that I have ever gotten sick from eating there. And it was both of us, so I know it was either the smoothie or the quesadilla. So to the owner of this place, you should probably figure out what's going on and why things are going downhill, because it's not good!!! read more

Tropical smoothie for a chain restaurant is pretty consistent. The smoothies are always good and the food hits the spot for a snack. It can take a minute for food if you are in a hurry. Otherwise, this is typical for made to order food. It is good and the smoothies don't disappoint. We will return. read more

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Everything was great. Food was spot on, and the smoothie was awesome. The cafe was clean, and I would highly recommend.

This is a review of frustration in general, but this place kind of took me over the edge. I gave it the two stars because the smoothie was fine. My complaint is how they shove the visa payment machine in your face in drive thru with defaulted tip of 20 percent on what is already $8 for a smoothie. On top of this, I have tipped a couple bucks at places like this when I feel I really should not have to tip when all the staff is doing is making my drink, but no one even says thank you when I do tip. You would think someone would coach their staff thank customers when they do give tips. The other thing about their defaulted 20% tip default scheme is that the sun blinds you so you can't even read the card machine. Then they ask me to round up to donate to some charity. I am the charity when I am paying $20 for two freaking smoothies with tips and donations included. read more

Nice place overall, fun beachy vibe. Food is always spot on and delicious. However, the staff, while always friendly, is super slow. I don't know why, but you can always count on a 10-15 minute wait. Always. It doesn't matter what time of the day. I rarely get smoothies and even the simplest food order is ready in no less than 10-15 minutes. Good place, but pack your patience. read more

everybody hier is nice and the service is good. loveeee the smoothies albeit they are a bit pricey and I wish that they came in sizes.

My coworker raves about Tropical Smoothie and I really didn't know how great the smoothies were until she brought me an island green detox smoothie into work! The smoothies are all in 24oz styrofoam cups that are sturdy and not cheaply made. The smoothie was delicious! It contained spinach, kale, mango, pineapple and banana. Definitely tasted banana the most. I'm not the biggest smoothie drinker but it lasted me all day. About $5 for a 24oz smoothie isn't a bad price at all. I stopped into this location to get my coworker a gift card for her going away present. Service was fast and both gentleman that assisted me were really friendly. Very clean and I got that tropical beach vibe. Can't wait to come back and try the sandwiches, salads and wraps! Tropical Smoothie Cafe is a great addition to the Richmond area. Worth the 12 mile drive to get there. read more

i went to this place to quench my hunger one night. the employee threw my smoothie on the ground and stomped on it. she apologized and then got a mop and swept my smoothie that was all over the floor back into my broken cup. despite the damage to my cup and the occasional crunch to my smoothie from being on the floor, i think this is a great restaurant! read more

Tropical Smoothie Cafe - how i felt after taking a sip of my smoothie! - Juice Bars & Smoothies Near Me - Richmond, Michigan

This is a great location! They are so enthusiastic and nice. Service is sometimes a little slow, especially if you order food. But everything is always prepared well and pretty great. Definitely recommend over other fast food joints if you're in a pinch and don't want to feel sluggish from your meal! read more

We stopped in for a wrap which was absolutely delicious. The space was pristine. The bathrooms were so clean. The staff were kind and the food was delicious. Great stop! So happy we did! read more

Fire food and lit customer service at Richmond . Ambiance-- isn't that like the vibes... cool vibes I guess- VERY TROPICAL!

Friendly staff and always in a great mood. Smoothies are great also. I'm a regular and will be as long as I'm still in the area.

I love smoothies, but these were just bad. More like an icee than a smoothie really, no creamy ness at all. We got two different kinds (a mixed berry and the closest I could get to strawberry) neither was very strong. The serving size was good, though I wish we liked them enough to want to finished them. Also, the menu is very much that of healthy diet smoothies rather than flavorful/enjoyable smoothies. My fault for not checking the menu before I went (this isn't why they got the low score, that's just because of how bad the smoothie was). read more

The thing I love best about TSC is their inspiration for me to make my own smoothies at home and not pay $6.35...but in a pinch, I like getting an island green - with NO SUGAR - it's like 190 calories and I can justify that all day long! read more

Staff is always so sweet and kind! Smoothies can take a few minutes to make but I'm never in a rush when I go so it's not typically and issue for me. Lots of tasty options and always taste fresh! read more

Excellent service great sandwich awesome fresh ingredients been a repeat costumer since they opened A+++++++++++++++++++ read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Richmond, Michigan

In laws live out this way and they babysit my kid quite often. Hubby and I were dropping off the babe when he suggested we try this place. We both ordered a different smoothie and tried them both. They were amazing! We did the same thing the next day and got two different ones- both fantastic. I got the genius idea to try their food on my way to work one day and the rest is history. I've tried most of the wraps and flatbreads now and they are all so good! I got 3 tacos for the hubby and he said they were great- packed with flavor. This is my new favorite place, I just wish it were closer to me- about 40 minutes away. read more

Great service, knowledgeable staff and always delicious. I love that they will split a smoothie for toddler and I into two cups. Thank you!

Favorite place in town to have quick and healthy meals. Very friendly staff... Invest in yourself.... eat healthy and leave the pre-made, non-nutritional meals down the road... read more

I go to this location a lot. They have been on this side of the state the longest. For the amount of time they have been here they should offer their employees better training. A lot of their smoothies that contain more ingredients do not get mixed properly. When you spend 6$ on a smoothie you expect it to be made right. I do not have time to bring it back in every-time to get it remixed. The app has a lot of flaws as well. read more

We went when they first opened and were very surprised at the huge selection to make up your own customized smoothies. Need to go back to try the food. Would definitely recommend! read more

Always a favorite cor me. great selections smoothies taste really good not full of ice cream like other places

My wife and I have been going to Tropical Cafe the last two weeks (I never went there before that).I've been trying different smoothies and wraps each visit... (Four times)I was never disappointed. I'm trying to get the owner to try making a smoothie with orange ,coconut,papaya.... He's thinking about it. Staff and service has been excellent! read more

So happy to have this gem in our small little town!!! The food is great, the smoothies are fantastic and the staff is great!! On one rare occasion I tried a smoothie I didn't like and once I mentioned it to the owner, with no hesitation he offered to make it right by giving me a free smoothie next time in. Now that's what right business owners do!! In the 10 years I've lived in this town I've seen small businesses come and go and I really hope Tropical smoothie is here to stay!! read more

Service was a little slow but really enjoyed the thia chicken and my smoothie. The only downfall was that it has too many calories. But I definitely will be back. The next time I come in I will just have one or the other. read more

I LOVE this place! Smoothies are awesome & the staff are fantastic! Can't recommend highly enough. Great addition to the Richmond area!

I love TSC and eat here quite a bit. The owner of this location is very hands-on and a very nice man. I just think they need to train the employees a little better. Sometimes I use the app and get there and they never even made what I ordered. It's understandable that it gets busy. It sometimes my smoothies aren't the same consistentcy making it alomost impossible to drink. I hope the owner works on this issue. read more

Best tropical I've ever been to! Very friendly staff and quick service. I love how fresh the food is and the restaurant is very clean.

So glad to have a place like this in Richmond! The smoothies are delicious-ask for the cocoa flavor powder (it's not listed for most of them). read more

Smoothies take too long. They put my smoothie to the back and didn't make it after I ordered. Weird smell to the place and left stuff laying around. Also my smoothie wasn't blended well, I ordered a Chia banana boost and it had ice chips in it. Won't come again. read more

Yum yum and yum! The kiwi quencher smoothie was delicious. One thing though is I wish they had different sizes to pick from.

ordered a quesadilla and there was almost nothing in it. wasn't cut completely, had to pull it apart and that made all of the UNCOOKED cheese and chicken fall everywhere. ordered a different dipping sauce instead of the salsa and got almost nothing in the container. took forever to get it, and the girl (felecia i think her name tag said) was rude at the window. read more

Fish tacos are awesome! Love most of the smoothies, but wish they offered them in different sizes.

yum!!!! and healthy(always minus turbo for no sugar) Great Salads too!