worst customer service I've experienced. obviously part time work from home types…read more Transfered repeatedly and no actual help given. I was finally referred to the website and even then it was some rough navigating.

Unbelievably awful! Customer service is outsourced to foreign countries with a bad connection and…read morelack of help. They won't let you have an online account to pay your bill. They claim they mailed my last 2 bills but we never received them. After begging for a copy to pay the invoice they claim my check wasn't received after it had been mailed 15 days prior forcing me to complete a wire transfer at my bank. I'm like fighting with these idiots to pay a freaking bill!!!! Can't imagine trying to get a payout from these jerks. Not to mention they had my birthdate as the beneficiary as born in 1925!!!!!!! Honestly stay far away from this garbage company

These people are positively fabulous! I came in to ask why my premium increased as much as it did…read moreand came away with increased coverage at a lower cost. How do you explain that? I don't. I just say Thank you, Teri & John! I had State Farm in North Carolina. Ellen Pennington is the agent there. She is just as phenomenal!

Really nice people in this office. Efficient and easy process to obtain new coverage - which was…read moreless expensive for comparable coverage than my previous auto and homeowners with another carrier. Highly recommend.

Kyle Palumbo researched numerous insurance companies and presented excellent options to meet our…read moreneeds for auto, home and liability insurance. He took the time to understand our needs, and didn't rush thru the process for a quick sale, which made a significant difference in our overall decision. We have had auto and home insurance for more than 40 years and are totally impressed with his attention to his customers. We highly recommend Kyle Palumbo and the Knightly Insurance Agency.

From the owner: We are an Independent Insurance Agency, which means we represent over 20 different private…read moreinsurance companies. This allows us to find our clients the best coverage and price to fit their needs. We service any risk in the states of New Jersey, Pennsylvania, New York and Connecticut. At Knightly Insurance Agency, each one of our clients are given a dedicated representative that is available to proficiently address all your concerns. We offer all types of Personal Insurance coverages to our clients including Auto, Home, Condo, Townhome, Boat & Watercraft, Flood, Umbrella and Renters Insurance. Give one of our agents a call to save money on your Business Insurancewell. Our primary line of business insurance is Commercial Building Property and General Liability for a wide variety of industries.

I had my home owner's insurance with James A Connors and I would highly recommend it for its…read moreexcellent customer service. I obtained the insurance from Russ Trowbridge. He was able to provide a plan that was very reasonably priced and suited my needs. When I needed to file for a claim, he made the process very smooth and easy. Towards the end of my coverage, another representative Barbara Nugent reached out to me to make sure I was covered by the right type of insurance. Even after I cancelled the insurance and was no longer a client, Barbara still went the extra mile to assist me. I felt that she really cared about her clients, even after they canceled the coverage.

New to the Agency. Great customer service! Great advice! Will do business with them for a long…read moretime. Satisfied Customer

Once you're an existing customer, it is impossible to get anyone to respond. I've spent four months…read moretrying to get a basic modification of my home policy. Still waiting on paperwork and a refund that was due to me three months ago. I've followed up with no response. They take your money and then don't answer your emails.

I would give them no stars if I could. They are friendly but completely incompetent…read more I moved from another state in August so I just needed the policy transfer to NJ, they have created such a mess trying to do this that not even the central State Farm people can figure out what they have done. We had State Farm for over 20 years , nothing like this ever happened (and we lived in 5 different states). We are ready to change companies

Great office. Mr. Venkat is fantastic. !! Everyone is very helpful. Highly recommend this officeread more

Don't use this agency! They are crooked! They told me my son was on my policy so charged me for…read moreit. I had a separate problem so I called corporate. They said my son is not on policy. The owner doesn't return phone call or email. The worst Allstate agency I ever deal with

I looked for an agency that was personable to work with, responsive and accountable. I found that…read morewith BIS and have been very pleased. They have been a real help navigating the complexities of the right coverage for home and auto and rental insurance.

We are the owners of Lexmar Electric Inc and have been with BIS Improved Insurance for 17 years…read more The team at BIS are very responsive to our business needs and constant changing requirements based on our customer requirements and contracts. They handle our business liability, auto insurance for our fleet, crime bonds, and umbrella. Additionally, we moved our home insurances over to them as well in the recent years as they do such a great job with pricing, communicating, and following through with all of our requests. Their processes are streamlined for certificates of Insurance and so easy to request and their turn around time to receive certificates is unmatched!