Just the other day I ran out of ribbon for my fax machine. We were not going to be open the next…read moreday so I went on the Laser Printer Technologies web page and sent them a request, desperately pleading for them to bring one by on Friday, the next day we would be open. I called Friday morning not knowing if they had received my email. Well, not only had they received it, they told me the had one shipped (rush). By 10 a.m. Friday morning I had my ribbon. These people and this company is great! The customer service is above (way) average and the prices can't be beat. Thank you so much for being such a great company. Jane Lang Community Chiropractic Health Center Office Manager

This business offers great service. I bought an HP laser printer from them about seven years ago,…read moreand it is a workhorse. I have more than gotten my money's worth. When I need a new printer cartridge, all it takes is one call and they will deliver one to my door either that same day or next day. Service is outstanding. Friendly, responsive. Any problem and they are right there to fix it.

Friendly, quick, and professional! Had bought a digital gift card from a local store for my mom's…read morebirthday but the only thing in the email was a redemption code so I wanted to give my mom some thing a bit more substantial than an email print out. So the night before, did a quick design of an actual gift certificate with said code on it, and emailed it over to them with requested specs, and I was able to pick it up the next day.

I'm so sad that they are gone. I didn't need their services often, but when I did they were simply…read moreamazing and helpful. Best wishes for the future.

Heather did a fantastic job waiting on me. She explained well and efficiently processed my…read moretransaction.

This UPS location is the best! In spite of how busy it can get, it runs like a well oiled machine…read morethus the wait time is negligible. The staff is friendly, efficient, knowledgeable and professional. A special shout out to Jamie, the location manager. I had the pleasure of working with her recently. I had a lot of items that needed to be shipped to CT. From start to finish...getting my items ready to be shipped to even helping with a claim that needed to be filed with UPS after delivery of my items, Jamie helped me with every step in the process. I was most appreciative when she checked in to see if I needed help with my claim. Jamie didn't just send me an email address for me to figure out the next steps. She followed up and even helped me send off my claim. Without her help, I'm not sure I would have gotten my claim paid so promptly. Jamie definitely went above and beyond for me...just another random customer at the Garfield location. Thank you Jamie! You and your team are the best!!

My new go-to in the Traverse City region! Made my second trip today for a professional printing…read morejob. I came all the way from Alden and it was worth the trip. The very quick turn around is greatly appreciated, as is the attentive customer service. Will look forward to being a repeat customer and highly recommend!

From the owner: High Speed Copies, Oversize Large Format Reproduction, Scanning, Color Digital Full Color,…read morePrinting, Copying, Blueprints, Layout, Design, Litigation Services, Legal Copying, Bates Stamping, Posters, Binding, Letterpress.

I ordered my wedding invitations from Northerly Design. In addition to them being beautiful and…read moreexactly what I was looking for, they were also easily affordable for my budget wedding and working with Gwen was a dream!!! She knew exactly what I was looking for and was so attentive to my needs and the details of making the invitations unique and beautiful. I don't plan on getting married again, but if I did I would use them again! I have recommended to all my friends who are engaged as well!

From the owner: We are a local, women-owned, copy & print shop – specializing in wedding invitations and business…read moreprinting! Black copies start at $0.07 and color copies start at $0.34. We also offer graphic design services on-site. Our qualified team uses creative vision while designing, copy & printing materials of the highest quality. We believe in providing a custom product and a positive experience with each customer we work with. Our team specializes in wedding invitations, copy & print, business cards, marketing materials, apparel, promotional products, and much more. Let us help you with your next project!

Judy is the most hostile and dismissive person I've deal with in a professional environment. From…read morethe previous comments, that must be who others have talked to as well. I'll take my business elsewhere until she retires. Good quality work. Problematic employee.

The woman who picked up the phone was short from the moment she answered the call…read more Even after I pleasantly first said good morning. Then, instead of being helpful with a photo project I was calling about, she made me feel like I didn't know anything and i basically I felt like I was bothering her instead of giving her business. Will find another service in Traverse City.

Wow! I went to the other UPS location. Said I couldn't ship my overnight document and need to take…read moreto Main UPS. Said didn't know how and they don't do. I had my shipper account with me. Drove to the 14th St location and was immediately waited on and told what I needed. He immediately knew what I needed and was so helpful! Cant say enough about my visit and the people I have been telling about great staff and helpfulness. Call and talk to the owner and thanked him for what his staff did for me. He was amazing as well. Said he has took over the center over 2 years now and continues to hear what a change in the store by customers. They made my night and my package arrived as noted. Thank You!!!

You wouldn't think a UPS Store in the 2020s could be so notable as to merit a positive review, but…read morethe service at this location was excellent! They made it easy to print out an email, and shipped off two boxes to different locations quickly and reasonably cheerfully. And if this doesn't sound notable to you, you must not have experienced my local UPS store back home and hopefully you never will -- but I wish I could steal this one!