I would highly recommend them, great price, great job, the cleanup was wonderful they were very…read moreprofessional.

was obtaining quotes for reroofing the house and napiers's home improvement was one of them.I…read morecontracted with them for the job and have not regretted it. They were awesome. A wonderful hard working crew and equally awesome the job boss. Everyone knew their job and helped others with no hesitation. Conversations with several of them was enjoyable. When the job was finished they cleaned the area cleaner than it was when they arrived. I am extremely satisfied with the work they have done and would give 6 stars if available

Everything from their communication, not having a life person working in their business just to…read moreanswer machine returning Customer's phone calls jumped right out of the truck with an attitude and I'm the one hiring them and the quality of the work is horrible. The concrete is no good. The word is worse. They just promise you they're gonna make it right promise you they're gonna make it right and then they come out after 47 calls trying to get them to come out and do something about the concrete. This company is a complete nightmare would not suggest anyone to use it unless they would like to have Concrete like I got for $12,000 take a look

Alastra Construction replaced my concrete driveway and porch and did an excellent job. They arrived…read moreon time for my appointment for an estimate and gave me a fair price. On the date the work was scheduled to begin, they started on time and completed the job when they said they would. They charged me the price quoted in the estimate and there were no surprises. I highly recommend them.

Owner caused unnecessary grief, speaking of things beyond the scope of the job he was hired to…read morequote and outside his area of knowledge. Business owner insisted my property had mold and asbestos. Although, he did not provide any lab data confirming existence of mold or asbestos. I was simply interested in a quote to stop a leak in a basement wall, which he failed to deliver after promising two times to provide the next day. Finally, the owner was belligerent and rude, literally yelling at me over the phone. I'm instead completing the job with a reputable company at a much lower price than A to Z alluded that they would charge. Steer clear of this company.

We hired A to Z contracting to waterproof our basement wall. Zach and his crew got the job done in…read morea timely manner. They did a great job restoring the landscape to its original form. You can't even tell anything was done. His crew was polite and professional. We would hire them again in a minute.

Our first year with this company, and we are VERY underwhelmed. We never know when they're going…read moreto show up. Leave multiple messages, and no one calls us back. Regardless of the rainy weather, it's been almost 2 weeks since they've mowed our lawn. Other services show up on the weekends or a holiday to catch up. All we get is excuses. Unless something drastically changes, this will be our last year with this company. Their customer service is dismissive. For as much is we pay, I would expect some respect. You'd be better off with a bunch of goats chewing your lawn then with these people. They treat you with no respect

I used McIntosh again for spreading limestone on my driveway and again most pleased with their…read morepersonal service. They used to do my snow plowing before they gave up residential service and if they ever resume residential snow plowing, I'd be the first to call them and get on their list. Cannot say enough good about this company. Thanks, Doug.

Hired him, through Angi, to replace my wood porch columns with fiberglass ones that I purchased at…read moreLowe's. He said that he would do the job for $1800 dollars. I agreed. He then preceeded to pry the soffit off around 3 of the pillars. He said he would come back on Thursday, but he didn't show. He called with an excuse. He didn't show or call on the next scheduled date. He finally texted that he got cold feet, didn't want to do the job because he could get sued???? I responded "why did you take the job and why did you rip open my soffit. Totally unprofessional and untrustworthy. I am going to find a new contractor but in meantime, my soffit is damaged.

AJ is definitely somebody you can trust. Hes been in this business for a long time and helped me…read morewith various home improvement, yard services, and demolition projects. A straight forward family man, his pricing is very fair compared to other contractors that provide lower quality work. He is determined to get the job done if its within his scope.

Tj and Tim were so wonderful to work with. We renovated our full bathroom due to a water leak and…read morehad to have our whole subfloor torn out and the bathroom replaced. They said two weeks but were done in 5 days! They had a team of workers here all day working like bees. We were really impressed and they were well mannered and cleaned up after themselves each day. The bathroom turned out better than we imagined. We highly recommend using West Branch Builders. Tamitha Belinski

We hired this company for a 2nd story addition and my opinion is they were negligent in their…read morebuilding practices and then became very unprofessional. 2/3rds into tearing our roof off they dishonestly price gouged and charged us an additional $21,000 for something. It's so egregious that we will report it! After the roof was removed they caused the loss of our entire home below the addition by not properly protecting it. After the massive $100,000+ loss they got the new 2nd story up and dried in but continued to ignore our request to repair water leaks getting into the home. We contacted them on at least 6 occasions about the leaks and it was not repaired and is still not repaired. After almost 2 months we still have ongoing leaks. Unfortunately I had to contact the city and have them intervene and force the builder to fix things that they would not even reply to. They also built things in the wrong spot and ignored our selections. They installed the wrong window and tried to leave it that way and then when they finally fixed it they installed the wrong size in the wrong spot. It didn't even match the agreed elevation plan. When it was brought to their attention yet again that they made a mistake we were told they would only correct it if we paid them $2400! Unfortunately I had to go buy the correct window at my expense. I had remove and install it correctly myself. Then they stole my old window and all my left over material I paid for on my house project. They are still currently working on our home but will not be doing any further work for the next phase. If you are considering hiring this company contact me and I'll be happy to share with you in detail what's happened and our experience. My experience is they will sell you on their work and contract and then after they start they will tell you they came across a problem and they will need to write up a change order. They will take liberties by choosing selections you didn't approve. In our case they installed windows and a front door without even asking or disclosing they were doing it. How can you just pick a persons front door without even asking? I had to go buy another door and install it myself at my expense ! They also damaged over $1000 of our personal property that was no where near the work area and refuse to replace it. Buyer beware because for us these change orders are excessive in price compared to the industry standard and they don't seem to care if they damage your personal property! Our feeling and experience is also that they will try very hard to not reply to text or emails and will instead want only verbal communication. Verbal communication is great but even with that they make error after error. My opinion is they only want verbal because if it's in writing they can't get out of it but if it's only verbal there is no record of their conversations with us. After what I saw as an incompetent act by not protecting our home I began to document everything with them and I was asking for official written replies to emails and text. They then called me and asked why I was insisting on having everything in writing and wanting email replies. I told them so it's documented incase they try to do us wrong. After that we would get very little in written responses and have been largely ignored. . I come from a family of builders and have a decent amount of knowledge on how things are supposed to be built. If I didn't have that knowledge my option is we would have an addition that was not well built and would cause us a lot of issues in the future including structural. If you do not have building knowledge my opinion is to stay far away from this company. Even if you do I would not recommend them. Also if you meet them you might get the impression that TJ does actual construction work on the jobs. For our project our experience is the son TJ only does the business end of the company's business. The father Tim is the builder and his son just puts in change orders and draw request. We have not seen TJ one time since the day we signed the contract. It's my understanding that Tim Sr is not a licensed builder!

Was 5 star. Multiple calls for toilet leaking still no fix so I have to say maybe More neededread more

I hate leaving bad reviews for local businesses, but I asked this company to install a used…read morebasketball hoop. The workers came over on time and were very nice, but apparently there was some question about the integrity of the hoop itself. They installed it without asking any questions, and after they left I noticed the hoop could only extend to a max of 6 feet tall, rendering it useless. Why wouldn't you talk to me before you cemented it in? Now I'm out $225 and all they offered to do is cut it down and I got the reply " we did what you asked us to do." * update: the "Fabulous Mr. Fix It" still hasn't removed the hoop as promised. Did anyone notice how the respondent was defensive and didn't try to rectify the situation? Ya... me too. (4/23/2020)

Chad Brown is the man! Awesome to work with and just a cool dude.... Hire these people for you home…read moreproject

I just used them for a kitchen remodel in Ann Arbor. They were very quick to get this taken care of…read morefor us asap as it was a unique situation. They kept me informed throughout the project and were able to fix a wiring and plumbing issue in no time. Will definitely use them again for other projects at our company.