I'm so happy to have found this company. I have been ripped off so many times by carpet cleaning…read morecompanies who jack up the price upon arrival. Awards Steaming cleaned my carper and got out deep set in stains from my kids. He had a special solution for red carper stains which he used in the kids room. The carpet isn't so wet that you can't walk on it. You get professional quality and attitude from start to finish. I would recommend them to anyone who needs a moving clean or just to refresh their home.

James, the owner, was outstanding! He responded promptly and was able to take care of our carpet…read morecleaning needs the same day. We had recently fostered three dogs who weren't housebroken, and our carpets definitely showed it. James cleaned them thoroughly, and now the entire house looks and smells fresh again. He even went the extra mile by leaving us a bottle of enzyme cleaner for future use. Exceptional service -- we'll definitely be using him again!

James did a great job on the carpet. It looks brand new! Very friendly and personable as well…read more Highly recommend.

I can't say enough good things about this Company. Braxton & Ty made my 15 y.o. carpet look brand…read morenew. The five star reviews that this company receives are well deserved.

The carpet in our den had several large ripples and I was afraid someone would trip on them and…read morefall. The Carpet Medic came and did a fantastic job. Dawn and Kent were prompt and friendly. When I saw all of their equipment I knew the Job would be done right. We are very happy with the work they did and how smooth the carpet is- like new!

They did a fantastic job! That carpet is 11 years old and it looks great…read more I have a rental property and will diffidently be using them again not only for the rental but for my house as well! Thank you!

Heaven's best was very responsive, quick to schedule an appointment (I'm talking next day), easy to…read morework with, and very fair in pricing. It was a difficult job due to a lot of pet hair and pet urine, and when they finished, the carpets looked new and smelled so clean. It was a rental unit, and even the rental agent commented that the carpets looked exceptional. I would definitely recommend!

Easy 5 stars. Real review and I had them take care of two rooms for me. While I didn't have devils…read morecoming from my dogs, I did have mildly dirty paths from them coming into my living room. Mark and his son were prompt, professional, and completed my job with great results. Being a military vet, I try to use fellow brothers. Mark is a Marine and the same attention to detail we have in the military he uses in his cleaning. Honest and price conscious! I'll have them back next year and from then on! Thanks brother!

5 star customer service. 5 star cleaning job. 3 star marketing/education. Oxy Magic successfully…read morefixed a poor cleaning job done by another company. I wasn't happy w/ the steam cleaners I had been using so on a lark, I had my carpets downstairs cleaned by a service in town that advertises heavily and uses citrus based cleaning products to clean carpet. The citrus company's cleaning process smelled nice but left my carpets still dirty, visibly dirt. The high traffic areas in my home didn't even look like they had been cleaned. And the citrus company's process left the carpet "oily" for lack of a better term. I could feel it on my feet. After researching what might actually get my carpet clean, I called Oxy Magic. It was around 4pm on Friday afternoon when called them. Eileen answered and was friendly and personable. When I told her where I lived, she told me they were going to be in my area the next day, Saturday, and offered to fit me into their schedule. The guy who was working in my area on Saturday, Bill, called me about an hour before the scheduled time to let me know he was running ahead of schedule and asked if I would like them to come early or wait for the scheduled time. I asked him to come on ahead of schedule. Bill brought his equipment in and got set up. They use a semi-wet process with a specialized machine and an oxygen based cleaning solution. (Yes, related to the OxyClean type chemical used for laundry stains.) It is not hot water extraction. First Bill pre-treated all the carpet downstairs, giving extra attention to the high traffic areas. He then waited a few minutes for the pre-treat to start working and proceeded to clean. I had about 1200 sq ft of carpet that needed cleaning on this trip. It took Bill around an hour to complete it all. I had already moved the major furniture pieces before he got to the house. Their machine has brushes that lift of up the carpet pile - like an industrial strength vacuum cleaner brush roll. It did an excellent job at bringing some life back to the carpet in my high traffic areas. The side benefit is they dig pet hair, human hair, lint, etc. out of the carpet too. Bill showed me his machine's lint/dirt catch bucket before he started. When he was done, it was nearly full of lint, hair, etc. that my vacuum had missed over the last year. The only fault I have with them is they need to educate customers better on what they can do and can't do. These aren't the guys to call when you have a flood. They don't do a good job explaining what their process does best (and doesn't do so well). So now that I've experienced steam cleaning, citrus cleaning, and oxy cleaning, all on the same carpet and all with the same level of dirt/stains, I think I know what I like. For cleaning up after the everyday life of a family, based on my research and experience, Oxy Magic is who I will be calling back. In the 4 years I've been having this particular carpet cleaned, it's cleaner now than it was when I got the key to the house. I wouldn't call them to clean up after a flood or deal with the results of a kid pouring a whole Costco sized bottle of pancake syrup in the middle of the living room floor (true story, don't ask) but for cleaning up every day life, they are the clear winner of my business.

Fantastic experience. Wonderful job. A plus service. My carpets look great! Thank youread more

My carpets were gross. I am ashamed at how bad they got. We have three dogs and the carpets looked…read morelike we had 9. So embarrassing!!! Damien worked with me and my crazy schedule and got us in. Thank goodness!!! Carpets looked so good, I feel comfortable again, and he was worth the cost!! Did not over charge was very reasonable and realistic with the cost! I cannot thank you more! I will keep my pups around. Haha

I'm so happy to share my experience with Damian! I was able to get an appointment within just a few…read moredays (which I have a feeling isn't the norm!). He was probably the quickest and most responsive service provider I've ever worked with--excellent communication and very informative, offering different package options based on my needs. I decided to book after reading his great reviews, and I couldn't be happier that I did! My pup has been sick over the past week (IYKYK), and I also had some red clay mud tracked in on my front steps from ongoing new construction and workers coming and going. My home is three stories, so not a small job! Damian walked through the house with me, explained his method of treatment, and then got right to work. I was shocked when several stains I thought would never come out actually did! My house smells so fresh, and Damian was an absolute pleasure to work with. Hire this young man who's working hard to support his family--he's knowledgeable, friendly, and diligent. I couldn't be more pleased with both the results and the value. Thanks, Damian! I look forward to working with you again on future projects

Carpets Plus recently cleaned two carpet spaces here in Ballantyne. Mr. Tyson did an awesome job,…read morethe carpets look new and refreshed for the New Year! Every spot was eradicated. If you are looking for someone who will: -Send you a reminder Service the entire Charlotte area -Show up on time -Give a quality service experience w/ Reasonable prices Then choose, Mr. T @ Carpets Plus! Highly recommended. Mrs. TM Williams

What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new…read more He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs!

We had a sofa, newish mattress, chair and ottoman to have cleaned and Clean Vibe responded. They…read morewere quick to respond and clear about their pricing and availability. I was a bit reluctant because I have heard horror stories of bait and switch on pricing or employees that aren't well trained. While other companies didn't respond or gave me vague or really high price quotes (I sent pictures), Clean Vibe stood out. So I decided to work with them. They arrived on time and got to work after making sure they understood our expectations. There were thoughtful about opening the window because of the cleaner smell. (Some stains required stronger cleaning products) They did a super job and sent me detailed pictures of the end result. The facility where the furniture was also asked for their contact information because they were impressed! With very reasonable pricing, excellent service and a determination to leave customers satisfied, I will definitely use CleanVibe again and recommend them to others! Plus they are a family-owned business. Thank you!

Vadym and his wife were very responsive, prompt, and thorough. We engaged them to clean another…read morepiece of upholstered furniture while they were there, and have already made arrangements to use them again. 100% satisfied!