Carpet Pros is amazing! I needed the carpets cleaned with just a few days notice as my house was…read morebeing put on the market. Scheduling was made so easy. When the technician came out he was actually punctual, friendly and professional. Our Carpets did have a room or two that had animal urine odor. Sadly I could still smell it after the first treatment. The owners were so kind and sent out the manager to do a second treatment. That took care of it! My floors look and smell amazing and I can't say enough good things about this company! Definitely made a customer for life.

Carpet Pros came out & stretched my upstairs carpet. Apparently when it was originally installed it…read morewas not done correctly & eventually pulled away from the walls creating bumps in our carpet. I called Carpet Pros & the owner himself, Darrell, came out & gave us an estimate. Pricing was fair & definitely cheaper than replacing carpet. I also paid for them to clean my carpet as well. This team was the most professional & courteous team ever! I cannot say enough good things about out my experience! Top service! Great Pricing! Polite & timely. I am over the moon that I found this company!!

Fast,effective friendly,careful!!!!!. Have used many times and always are impressed. Very…read moreattentive regarding furniture and spot removal!!

They just cleaned my carpet and they did an amazing job. They are very reasonably priced. Put…read morepadding under furniture as needed. They even showed up on time. lol

Erick and his son did a wonderful job cleaning the carpet and tile in the home we just purchased…read more We originally thought we might have to replace the carpet in the master bedroom, but they did such a good job cleaning it, we decided not to replace it. We highly recommend using them. They arrived when they said they wood and licked up when they were done,

Always great! Quick and thorough. Local family owned. Extra sanitizing for our elderly dog's…read moreaccidents.

I called yesterday, and Isaac was able to visit today. There was a makeup mess on the carpet. He…read moresuccessfully left me with a clean slate. I am relieved that the carpet in the room didn't have to be replaced. Service was efficient and prompt. Conversations were followed up via text and/or email. To top it all off, the price was great!

Very very satisfied with this service. Issac did a fantastic job! I had 3 bedrooms, loft, stairs,…read moreliving room & couch cleaned and the price was great! I will call them in the future G Martin

I was in a bind and these guys came through! Definitely recommend on their customer service alone!!…read moreThe before and after photos of their work speak for themselves! Thank you again!

I had a small stain in my carpet in front of the laundry room. I had the presence of mind to take a…read morephoto beforehand, but you can barely even see the stain. After Cleaner Carpet Concepts cleaned the carpet, well, the stain is gone, but so is the color in an entire 12" x 24" area where the stain was. It looks like it has been bleached. There's also a terrible chemical smell that I can't get rid of. The company will not return my calls or emails. AVOID!

I bought a house in Waxhaw with an unmeasurable amount of stains on the upstairs carpet left by…read moreprevious owners pet. I knew this was the deal and my plan was to either, clean carpet or replace it. I called mike and we made a plan. Mike sent Me Jason and he was excellent. He was extremely honest about his expectations. My rug was shot! In many spots there were huge pet stains. He was very honest and up front about what to expect. I appreciated his honesty and to both our surprises the pet stains were completely removed! He did an excellent Job. Worked effectively and was kind! Both my husband and I are amazed how awesome this solution works and how clean our rug looks. This company saved me thousands in rug replacement. I highly recommend!

Thank you to CitruSolutions for your great service! Every step of the way, I felt supported by the…read morestaff (Jason, Amy, and Alfredo). They were very knowledgeable and set realistic expectations. Additionally, they did a great job with the carpet cleaning and explained the details of how the cleaning went. They even vacuumed after the job was done. I highly recommend CitruSolution!

I needed my carpeting stretched upstairs and AJ came to my rescue. He did the entire bedroom moving…read morethe furniture as he went. I couldn't be more pleased. No more tripping for me. He also spotted a section on the stairs. I highly recommend My Carpet Cleaner.

JA did a fantastic job. The carpets look great. Will use them again. I wouldn't hesitate to…read morerecommend them to family and friends.

I had checked with some neighborhood community groups on social media asking for recommendations…read morefor flooring, and there were three company names that came up several times. NewGen Restores was one of those. I called all three asking for two estimates, carpeting, and hardwood flooring restoration. NewGen was the only one that came out to my house, with follow-up calls as well. The other two (should I mention them here???) did not return my calls, and did not make any visit to my residence. One of them had a family emergency and told me they would contact me after their crisis was over. I waited patiently before making a final decision. I never received the promised call. The other company simply asked me, "What did the other company measure and quote you?". Really? NewGen Restores gave me a competitive price so we went forward with them. I will also say that Kent is very knowledgeable about flooring and was honest in all respects as to cost and time for the two estimates I was seeking. The crew arrived as promised for the job, and they did a great job. I have absolutely no complaints. They were cordial, professional and cleaned-up accordingly. I would hire NewGen Restores without hesitation in the future!

The combination of Carolina red clay and my two dogs has not been kind to my area rugs…read more I spoke with Liz at NewGen and she set expectations right away... Didn't promise to work miracles, but said they'd do their very best. Liz was great throughout the process, communicated with me after they inspected the rugs and as the cleaning progressed. I was happy with the results and the price and would absolutely do business with them again.