No words can describe my happiness in finding true image and Sarah. I've been dying my hair since high school... everything from home dye jobs to 500$ processes. I know, crazy. I also tend to do things on a whim. So, when I found Sarah on instagram my hair had been bleached, electrically permed, re-dyed, and re-dyed after that. Needless to say, I was a mess. And of course, my hair goals included super light ashy blond hair. (Did I mention I'm Asian with thick black hair? Not that I've seen my original hair color in years, but...) Sarah is amazing. She gets it. She worked with me and on me, and over the course of several months, she has helped me take my hair to a blond that I love, with minimal damage. Yes, you have to book in advance (because clients like me are like a 7 hour project)... but it's oh so worth it (literally. For work this amazing I've paid lots more.) Check out her work on instagram and bring in pics of your #hairgoals and she'll get you there. read more

True Image Salon - Hair Salons Near Me - Philadelphia, Pennsylvania

I got a recommendation from my cousin to check this place out. They do a wonderful job with her hair. I went to the IG profile, which had no scheduling or contact information. See the exchange below to make your own assessment if you would like. Sept 6: I sent DM inquiring about a possible service for my hair. Sent a photo of what I wanted a description of my current hair status. Sept 10: Salon replies asking for photo of my hair, which I send shortly after. She proceeds to ask about my hair dye history, I sent a paragraph. No reply from salon. Sept 18: I reach out for a follow up from our last conversation. No reply. Sept 28: Salon replies, vaguely apologizing for delay of response, but asks if I was still interested in an appointment. We actually have a considerably substantial exchange, compared to our previous conversations, about my hair goals and how realistically this can be achieved. Salon asks how light I was before dyeing it black. Sept 30: I reply with my hair condition before the dye. Oct 2: Salon replies. Does not respond to what I asked about my hair or establish a path forward. Asks me if I still want an appointment and that what I want starts at $300. Oct 4: I send a final response thanking the salon for their reply and providing more details about my hair for their assessment, continued with saying I'll contact them if I decided to move forward with an appointment. No reply. It took almost a month after my first message to only end up not making an appointment, seriously? The exceptional delays in replies coupled with the lack of acknowledgement or apology for said delays completely turned me off. Additionally, I was made to feel like this salon was doing me a favor just by considering to take me on as a client. If anything, I was the one trying to be too nice and understanding and justifying their delays. This was greatly disappointing as I'm sure that they would've done a great job, but I'll never know. I ended up finding another colorist who was featured many times on prominent hair pages, who replied to my messages within the same day and answered my questions being honest about the feasibility and price of my hair goals, started at $250. Oh well, it is what it is. read more

I reside so close to this salon and have walked past in on many occasions. I needed a haircut so decided to try it out. I walked in and the lady behind the desk didn't initially notice me but after saying excuse me she answered my question. I waited almost an hour to start my haircut. That didn't bother me at all seeing the fact there's only one gentlemen who cuts hair for the guys. The gentlemen who cut my hair was very nice and professional. He asked me several questions on how I wanted my haircut and also was easy to communicate with. Throughout the haircut he made sure I was ok with it which I was. There is a waiting area you can sit in and also a television. It's not fancy but those are usually the best places to go. It's $12.00 for a men's haircut (cash only). The parking is ok in the area if you go before 6:00pm. This places closes at 7:00pm and is closed on Monday and Tuesday I believe. They have a lock on the door so you have to knock or ring the bell to be let in which is ok with me. I think it's a smart idea and more businesses should implement that. I will for sure be coming back and look forward to my next haircut. If you haven't been here before and your in the area stop by and try it out. read more

If I could give Phuong (Sarah) more stars, I would! I have been coming to see her to get my hair colored for almost two years now, and I would not even think about going to anyone else! She's passionate about her clients and always consults prior to starting. Phuong also is careful not to damage your hair and takes care of you from the start. She is also very on trend with hair colors and is basically a blending QUEEN! You will not walk out with zebra stripe highlights or blocks of colors. She makes the colors look seemless and beautiful! Also check out her IG account (@true_image_salon) for more pics! read more

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Overall, an exceptional experience! I had quite the transformation on my hair. I came in with long, dry, & split ended hair and leaving with shorter, healthier, silver and dusty lavender hair. It was a 5-6 hour process to get there, but with the end result it was worth it. Sarah is extremely nice and assistant was too. Prices could be expensive depending on person's hair. (My hair came out to be $350. Cut & color) I've been using dry shampoo, but my first wash with the correct color fade stop shampoo I was not ready to say goodbye to my dusty lavender color. It doesn't last very long, but I'm still happy with the silver/grey that's still on my hair. Not brassy at all! Be prepared to set an apt a month advanced b/c they are usually booked. Be prepared to bring CASH b/c they do not accept CARDS. read more

True Image Salon - Before - Hair Salons Near Me - Philadelphia, Pennsylvania

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Great stylist, but crappy salon service. This place is also in a low income area and she charges a lot. It's not easy finding parking at times and you also have to worry about getting broken into. Her husband is the "receptionist" and they have changed my appointment several times (I booked 3 months in advance). I was turned away and I don't even live in this city of filth. You would think if she had to cancel she would call right? Nope! Once I was stuck hearing her upset and stressed over some personal drama which she could have taken care of after my service. Sucks that she's great with hair, but they need to work on their customer service more and hire a proper receptionist who doesn't sound so timid. Salon itself could use some updating and get rid of the cheap ikea and used beauty school furniture. read more

Sarah does amazing work and I'm not sure if I'll be able to go to a different hair stylist from here on out. I schedule an appointment with her a month in advance with a balayage in mind. However when I got there, Sarah told me that she would rather not do a balayage because of the damage I had already. I was a bit stubborn at first because I was excited for my new look, and to be told that I shouldn't was a bit frustrating. But Sarah explained that if she did the balayage it would ruin my hair and make it more difficult for me in the future. She encouraged me to do a toning job instead and I was so happy with how it came out. Here's what I really appreciated about Sarah's advice. Toning is obviously much cheaper than a balayage (by like $200) and there was no reason for her to convince me to do something cheaper. But she genuinely wants you to have the best experience while also thinking about her customers as well. The last salon I went to messed up my hair but I had absolutely no idea and I wish I went to Sarah's salon in the first place. Also, Sarah unexpectedly put a tiny hint of lavender in my hair because we briefly talked about it when we discussing what color to go with. We never confirmed it but while mixing the color for my look she threw it in anyway and I LOVED IT. She has such a good eye for what looks good and the subtle difference it made it my hair was beautiful. The only downside about this salon is that too many people book appointments and it's hard to schedule a time. You must book in advance! But I promise the wait will 100% be worth it. read more

Sarah is a master at what she does! It takes some effort to make an appointment since she books up so fast and usually wants an in-person consultation before booking but she's definitely worth it. She'll ask you lots of questions so come prepared with pictures and a good idea of what you want. Depending on what you want her services take hours and hours but you leave with hair you've never been happier about. I've gotten so many compliments from friends and even strangers on the street. Her salon is bare bones in comparison to a higher end salon but she has everything you need. Don't come expecting to be pampered but you'll leave with great hair. Her prices are reasonable considering what you get as an end result but higher than a normal neighborhood salon. For over 8 hours of chair time, my cut and balayage was $350. A tone (with two color mixes was $120). read more

The barber knows how to hook up a fade. Usually no wait early at opening. Friendly staff. Super clean place. Barber is not there Tuesdays and they are closed Mondays. read more

My husband and I are regulars there and we've been going to true image to get our haircuts for the last 2+ years. Sara always does her best to make sure her clients leave the salon feeling beautiful! She actually takes her time to go through a small consultation process with you to see how you want your hair cut/colored before she works on you. I always tell her that if I was rich, I'd hire her every morning to style my hair. The salon is very well kept, all her salon equipments are up to date, she uses good quality hair products, and best of all: her prices are very reasonable! Her partner (I believe his name is Sal) is the barber and he always gives my husband his weekly shape ups. Sara and Sal are both humorous and they love talking with their clients, so you're always feeling welcomed. We live 25 mins away, but a 'true image haircut' is worth driving for. read more

Sarah is for sure my new regular stylist. I came in after reading so many positive reviews and she lived up to every one of them. I brought in a picture of the hair style I wanted, and we spend about 5 minutes discussing what I liked about it. It was a short hair style, and she discussed the length with me for a while (I assured her I normally wore my hair that short). She then shampooed my hair, the shampoo stations have chairs that you basically lay down in, which seemed weird at first but was so much more relaxing then a normal chair. While cutting my hair she made sure to ask a lot of questions. She also always used pictures to help with the process. She was incredibly professional, and showed a lot of enthusiasm about even my relatively simple cut. The best part of my experience was, after discussing my morning hair routine (ie, doing basically nothing), she blew dry my hair without a brush to show me what it would look like every day, and then after when back and styled it nicely. Including tip, it came to a total of $25. Also: they stopped taking credit cards, so it's cash only! read more

I was refered here by a customer where I work. I noticed her great haircut, and she gave me the card for True Image Salon and told me that Sara would not disappoint. If all strangers gave great advice like this one, I should trust them more often! Sara (stylist & owner) was extremly professional during my appointment. She ensured that I was comfortable, and walked me through her image for my hair (which had not received a major cut in 3 years!). Sara took the time to listen to what was important to me in a new hair style and really followed through on what we discussed. I LOVE my new hair, and received so many compliments the first day. This is a great, comtemporary styled salon that makes you feel very welcome from walking in the door. You will not be disappointed if you pick this as your next salon for cuts, or colors! read more

Such a warm and cozy vibe here. My daughter and I enjoy our cuts. I've been coming here since 2007 and have been so happy with my continuous service! read more

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I've been going to True Image Salon since it first opened a couple years back around 2010 I believe. It's a small salon ran by a couple(honestly think that's so cute) yeah I have been going to Sarah since the 7th grade. She has such a bubbly personality which is great. Her hair skills definitely upgraded a lot since she first opened! She even did my hair for prom and it wasn't just me who loved it, but everyone at prom loved it! It is hard to get an appointment now since she's always busy but it's worth the wait! read more

True Image Salon - My prom hair 2014 - Hair Salons Near Me - Philadelphia, Pennsylvania

For years I had saved up, week by week, so I could go to a fancy salon in center city to get my hair cut, colored and styled. I figured, you want a nice 'do, you gotta go to center city, right? Apparently not! I switched to True Image Salon (8th and Morris in South Philadelphia) about 4 or 5 years ago on a recommendation and have never looked back. Sarah, the owner, is an amazing stylist, using high quality products, gets my color right every time, is always up for an adventure with my ideas, and helpful with my "tough" hair decisions. The salon is bright, modern styled, there's always something good on the radio and I love gabbing Sarah's ear off. Gentlemen need not feel left out, there is a barber on hand, Sau. Can't beat the price, either. read more

Sarah is amazing! She asks a lot of questions to make sure she gives you what you want and she really knows what she's doing! Plus, her enthusiasm and sweet personality make the experience very enjoyable. I will certainly go here from now on! read more

True Image Salon - Sarah did a wonderful job giving me an asymmetrical bob. I love it! - Hair Salons Near Me - Philadelphia, Pennsylvania

I'm not the one to make appointments in advance for salons. I'm always a last minute person and my hair showed that. After 2 failed salons in 2 days straight Sarah was able to squeeze me into her booked schedule and I'm so glad she did. The first salon didn't listen to what I want and I walked out with orange hair and I wanted brown hi lights NO RED! Second salon fried my hair so bad it was stringy and my hair is black. I told him NO BLONDE. Obviously both salon didn't listen to what I wanted and just did whatever. I was desperate to fix my ratchet hair as Sarah would call it. Lol she toned it and recommend using Opalex on my hair and let me tell you, my hair feels awesome. She toned it to a nice color and she made my hair feel a bit more alive again. The extra money for Opalex is worth it and I will continue to do it until my hair is back to normal. Even though I went there just to get my hair toned, it was enough for me to booked another 2 appointments with her. My hair feels more healthier and it look so much better. She fit me into her busy schedule and my hair is grateful for that. Thanks Sarah! I will continue to be a faithful client. read more

True Image Salon - Hair Salons Near Me - Philadelphia, Pennsylvania

After reading other reviews here, I walked in late one Wednesday morning to ask if they had any openings for later in the day, and was told I could get my hair cut right then. After a luxuriously long wash, Sarah arrived to cut my hair. She was very friendly and very happy to talk with me about the condition my hair was in and what I wanted to do with it. I just got a cut, nothing fancy, but she still took her time and clearly wanted to be sure everything was perfect. With service like that at such a low cost ($20), I will definitely be back! read more

I had made an appointment for a haircut a month in advanced. I showed up on time. I was greeted by the barber to wait. After an hour of waiting (yes.., an hour) I walked out. This is horrible customer service. She was dying someone else's hair the whole time even though I made an appointment. What is the purpose of the appointment if you are not going to keep it? I don't even know what the hair stylist looked like cause I never saw her the hour that I was waiting. I will never be a customer here. read more

It's feels good to have finally found all these amazing hair artists in the city . Someone who is upfront and forward about your hair instead of schooling you for your money . I've met quite a few of those . With that being said , I almost gave up trying to find a go to hair salon . My original hair stylist wasn't in town for me to book an appointment so I was yelping away and have came across this salon . With all the good reviews of this place I've made an appointment . My hair is slowly progressing to becoming healthy again so my stylist Sarah suggest I would not bleach my hair for a very long time until I grow it out and having trims often . It's sad when your hair is really damaged from all the bleach and from it being over processed and nobody is being honest about it . I'm happy now to found few of those hair artists that is honest with me . After a few advices and going dark isn't that bad after all . read more

True Image Salon - Looks so much better in person - Hair Salons Near Me - Philadelphia, Pennsylvania

Sarah was very helpful and honest..I had the intent of dying my hair a plum/purplish color but after Sarah's recommendations, I decided to opt for a red shade. The color came out nice and I was satisfied with the overall quality of the service. FYI her assistant does an amazing shampoo/washing job! read more

I first heard of this salon on IG and saw all the great work Sarah did, so I made an appointment. My hair was damaged from a visit to a different salon (the stylist put me under a heating lamp while processing my hair..definitely a no, no) and Sarah managed to save it. The ends of my hair felt like dry hay. :( I told her I wanted to keep the length and color as much as possible, and she was very knowledgeable about Asian hair (and I'm sure all other hairs too). I was very happy with the end result. I was able to run my fingers through my hair without the tangles once again. Yay! I tried booking an appointment for my daughter to have her hair colored by Sarah, but she was all booked up for the month on the weekends. Definitely book early if you want to get your hair done by her on the weekends though. I heard she is mostly free on weekdays (Wednesdays) if you're able to come in then. read more

This place is horrible. She will cancel on you after you booked the appointment two months ahead of time. And it's so expensive $300+, and that doesn't include unlimited bleach (a lot of places have a flat price of dying your hair where it includes unlimited bleach). Absolutely horrible place. The guy on the phone is rude and he basically just told me to go find another salon if I couldn't reschedule the appointment. Avoid at all cost. I am 100% sure you can find another affordable and nicer place. read more

The best haircut you can get. Consistent and perfect everytime. Travel from jenkintown to get there. Never go anywhere else. You guys gotta try! read more

Wish I could give 0 stars! Absolutely the utmost unprofessional "salon" I've ever been to. After being called on Friday at 5PM canceling an appointment for the next day that had been previously scheduled for well over a week... I was offered an appointment for today at 4:30.... Waited an entire hour, the girl, I guess her name is Sarah, never came out to apologize or tell me she'd be late or even a courtesy call prior to me making my way down there. Save your time and money, not sure how anyone could stay in business with this type of terrible service, or lack thereof. read more

This place is the best well kept secret in South Philly. Sara, the stylist and owner, is a real artist when it comes to hair and i'm so glad i took the chance at going to this place. You will get HIGH QUALITY salon haircuts, color, and hairstyles from here at an extremely reasonable price. The first time i went here i got my hair cut and ombred. The haircut was perfect, but the ombre color didn't take to my hair the first time around because my hair is so dark. So i went in a few days later and she fixed it all FREE of charge. She even stayed over an hour past the time the salon closes just to ensure that i went home happy. The second time i got a haircut, i mentioned the fact that i was going to a party later, so she blow-dryed my hair curly for me AND styled it for me, all coming to a grand total of only $25! So just think about that the next time you want to spend $50+ for a haircut at a different salon. P.S Bring pictures! She will match your hair to them perfectly read more

I went to a "professional salon" and spent $70 on a haircut that was nothing to be excited about. I was talked out of getting the haircut I actually wanted and shelled out $70 for nothing. Then, I found True Image on Yelp and decided to take a chance. I have never been so happy taking a leap of faith. The owner of the shop is passionate about her work and gets excited about styling hair. The best part, she asked me what I wanted EVERY STEP OF THE WAY! She did everything I asked, had a wonderful demeanor and completely delivered what was promised. Not only that, she knows how to cut curly hair, which is very important to me. I spent $25 on a hair cut and style I can be proud of. Go here! This is my new permanent place, I've been gabbing about it all over the city! read more

Sarah is incredible at what she does. She is honest and tries her best to give you what you want, while trying to keep your hair healthy. Very reasonably priced. Love her!! read more

I've heard of this salon through some friends and instagram. Sarah does a wonderful job at coloring and cutting. I came in with 50 shades of brassiness and came out with 50 shades of blondes, grays, and silvers. I showed her a picture of my desired look and she said she would try to get me as light as possible. With that being said I didn't get my hopes up but by the end of the entire process, she exceeded my expectations completely. Not only was she able to take out the brassiness within my hair, she was able to lift my hair to this beautiful smoky-blonde shade. It was exactly what I wanted. I highly recommend this salon! It's a given that Sarah does lovely work but she is also kind-hearted, warm, passionate, and hilarious. She talks you through the entire process which is comforting for those who are nervous about coloring their hair. All in all, I'm pleased with my hair and will be returning. Two thumbs up :) read more

I love Sarah she those such a beautiful job with my hair customer service perfect!!! I walk out a whole new person

I made an appointment to meet with Sarah and discussed with her over the phone that I wanted to come in so she can see my hair and I could get an idea of pricing. I drove about 40 minutes to reach the salon.When I arrived she was with another client.I did not mind (although I had made an appointment prior). She maybe looked up at me one time if that and proceeded to tell me she couldn't give me a price range and kind of seemed to shut me out after,so I left without a hello,goodbye or any additional information besides what I could of simply got over the phone. I must say I felt a tad bit disrespected.The salon reviews on here seem great so perhaps she was just having an off day but I definitely won't be returning to True Image. read more