My husband and I live in Midland but we were referred to Elite Steam by friends of ours in Lubbock…read more They have used this carpet cleaning company and highly recommended them. Since Midland is 2 hours from Lubbock, Ryan (the owner) wanted to fill a Midland day so they could come down and clean our carpets. We weren't in a huge rush so the nearly 4 week wait was ok with us. Ryan and his helper (sorry, can't recall his name) were great! They were very professional and friendly. And the best part... Elite Steam did a FANTASTIC job on our bedroom carpets. Our 3 little monsters did a number on the carpets with their snacks and drinks. I'd say about 98% of the stains came out. There were a few stains that had already been set in... probably due to me TRYING various stain removal products on them only to not remove the stain. (Note: Ryan recommends only water and vinegar to remove stains.) Oh, and I LOVE the smell of their cleaner. So fresh and clean. We definitely recommend Elite Steam!

These guys are amazing! They show up on time. Work fast. And are extremely professional. Very…read morereasonably priced. New house (new to us) smells so good!! Thanks Elite Steam. I'm definitely recommending you to everyone I come in contact with.

I am very pleased with the service I received from Falcon. Jon is very professional and efficient…read more He went out of his way to get me taken care of in a timely manner. Would recommend to anybody in need!

We absolutely love the service that Falcon Flood Services has provided for us here at Oakridge. The…read morequality work that they do is more than commendable. They have cleaned numerous apartments for us and every single one has looked gorgeous afterwards! Their customer service along with top notch quality performance puts them above any other carpet cleaning company in town! We highly recommend them and we for sure are very appreciative of their business! We would give a higher rating if possible!!!! THANK YOU FALCON.

Mark Goldie and the team at ServPro are absolutely incredible! I cannot express enough appreciation…read morefor the outstanding level of customer service and care my family received after a severe storm in September 2025 caused a neighbor's large tree to uproot and crash onto our property. Late that evening, my elderly parents' home suffered moderate damage, including a downed electrical line that left them without power. LP&L informed us that a licensed electrician would need to make repairs before power could be restored--potentially taking up to two weeks. This delay was critical, as my elderly father depends on oxygen and several home medical devices that require power. When we reached out to ServPro, Mark and his entire team--including the roofer, electrician, and cleanup crew--arrived the very next morning with a clear plan and got to work immediately. They removed the fallen tree, repaired the fence and home damage, and coordinated the electrical restoration seamlessly. Their professionalism, efficiency, and communication throughout the process were exceptional. Within just four to five days, everything was completed--faster than we could have hoped--and the quality of the work far exceeded our expectations. We never had to make a single follow-up call; they handled every detail with care and urgency. Thanks to ServPro, my parents were safe, comfortable, and back to normal in no time. We're deeply grateful for their compassion and dedication. Hopefully, we will never face storm damage again--but if we do, ServPro will be our first call!

ot at all impressed with their work, other than a few people such as Koby and his team I would not…read morerecommend servpro to do anything other than immediate remediation and demo work. Took them 3.5 months to fix my house that should have taken at most 6 weeks. First they charged me for paint prep and as you can see from the photos they couldn't even be bothered to remove tape from the wall and just painted over it, didn't mask my fixtures and got paint on them, over spray on my window. They dumped paint and other chemicals in my grass killing it, threw lit cigarettes in my yard for me to clean up (luckily they didn't burn my house down).Constantly had to pick up after them inside my house because they would leave half empty drink containers on my wood furniture.Lost my spare key that had a label on it with my home address so now I will have to replace my locks.And at the end had the audacity to try and argue with me over the work order that they were trying to charge over $1,000 worth of work they never did. I still ended up in the end getting charged for stuff such as "move/reset" where either there was nothing to move or they didn't bother resetting it.I got tired of dealing with these people and having to constantly ask for basic mistakes to be fixed that they should have caught before leaving and will chalk this up as a learning experience .

This company is far and away the best in Lubbock. Extremely profession and quality of service is…read moreamazing. Air Duct/Dryer Vent/Carpet Cleaning as well as Mold Remediation and Emergency Water Cleanup.

From the owner: If you experience flooding or mold on your property, do you know who to call? At AdvantaClean, we…read moreback our mold remediation, air duct cleaning, and water damage restoration services with 30 years of industry-leading experience. Our highly trained team is passionate about providing reliable services that allow clients to focus on what truly matters, while we handle everything else.

I wish I could give less than 1 star. We hired Total Home Services of Lubbock in the Spring of 2018…read morefor an extensive remodel on our home. At first, we were satisfied with the work being done on our house. However, about 1 month into the work, things rapidly declined. Because of the remodel, both of our bathrooms were nonfunctional and we were told that we would be out of our house for 2-3 weeks until the bathrooms were completed. We made arrangements expecting to be back in our home within that timeframe. At that time, workers stopped coming to our house and we could not get a hold of anyone. On top of that, we had paid ahead for this work to be done and we began to panic. Furthermore, we had subcontractors showing up to our house saying that they had not been paid by the contractor despite us paying for that work to be done in advance. Several weeks went by this way and we finally got ahold of someone who told us that they would be resuming work at the house. We tried to be patient and make this work so that we could at least reach a point where they had completed enough work to even out what we had paid them. We had meetings set up and cancelled by workers every day for a week straight and they would always ignore our calls. This pattern of lack of communication and little to no work continued to the point where we could not continue any longer. We attempted to set up a meeting to discuss this, to which they did not show up so we ended up firing them over the phone. We then had to hire out another contractor to come in and fix and finish the work that was started. Because of this situation, Total Home Services owes us several thousand dollars of work they owe, damage they did to our home and property, and our own tools that they broke, of which we cannot get them to pay. In addition, because of poor work, we have had to spend several thousand more dollars in order to correct things that they ruined in our house. What was supposed to be 2-3 weeks out of our house has now turned into 2-3 months and it has been terrible and inconvenient. We have made several calls and texts asking for this situation to be made right, all of which have been completely ignored. I do not wish this upon anyone. Please do not hire these people.

I wish I could give less than one star too. I can hardly believe I had the same negative…read moreexperience. I hired this group in October 2017 to perform a total of three weeks of work. I also payed two of the three installments up front. My home was totally torn apart and there were long periods of time when no one worked on the house. Then sometime in March-April 2018 they apparently walked off the job leaving their tools, clothing, and an unfinished final product. They removed popcorn from my ceiling but did not float the ceiling properly before re-texturing and painting. The texture is uneven from room to room, light fixtures, clothing, furniture were either incompletely covered or not covered at all. Expensive clothing and furniture was ruined along with the back door, alarm system, and watering system. Can lights were replaced with new ones that were just rewired and shoved up into the sheet rock with no housing creating a fire hazard. Old can lights were left hanging partway out of the ceiling. I have spent a fortune having the work redone and I have not recovered from the emotional trauma of allowing such poor workers into my home.

Excellent experience! Locally owned and they did a great job! There were several projects that…read moreneeded to be done and kincaid roofing coordinated with multiple others such as -window replacement, fence staining, etc to get the job done.

I just want Everyone to know what a Great Company Kincaid Roofing is. The Salesman did everything…read morehe said he would do and more! The crew was wonderful! They cleaned up everything leaving no trash, shingles, or nails behind. It was hard to believe that a new roof was put on in one day! I know I can depend on Kincaid in the future. Them being Local is very Important!