This experience was the worst. His bid was "incomplete" so the costs kept adding up. He never…read morecompleted the mistakes that were brought to his attention during the walk through and he quit returning my calls. He was replacing the floor, he " forgot" to price installing the baseboard. A custom cabinet was built and yet has never drilled holes for hardware. Painting was terrible.. "trash" on cabinets. He was supposed to paint existing bathroom vanity yet they demolished it. They took the mirror off of the bathroom wall and never replaced it. He said there was never a mirror in the bathroom. They left a huge mess of construction debris. I asked them to clean the house so it would be move in ready , Clint replied, "this is a lipstick job, so I don't need to do that!" A $35,000 lipstick job!" The costs for construction ballooned from $24,000 to 35,000 and I bought ALL of the materials. including handprints in grout on the newly placed front door. The entryway light and ceiling fans worked when the remodel was started yet they don't work now! The guy they contracted to skim coat the walls tried to steal all of the materials on site. This guy also stole my dolly. Clint is an unprofessional ass and thief!

Make it Happen did an outstanding job rebuilding our front porch, replacing a portion of our roof,…read moreand repairing sections of trim around the outside of our house. They were fast, prompt, and always courteous. We have received so many compliments from our neighbors on the work they did. We will absolutely use them again in the future.

I bought a house in Lubbock, I knew the garage door was broken when I bought it. While moving in,…read moreCraig happened to be working on the house next door. I asked him if he could take a look at my garage door when he had time. He came over, told me what was wrong, promptly gave me a reasonable estimate, fixed the opener, showed me the bad part, and did at least five other adjustments and clean ups that he didn't charge me for AND programmed my remote! You just don't find service like that very often! I'd give him six stars if I could...

I called around to try to get my garage door fixed. Other companies were charging me over $500 to…read morefix/replace. Afford A Door came and told me exactly what was wrong and we replaced that part and now my garage door is working perfectly. I will definitely use him next time and I've already made recommendations to family and friends.

UPDATE: 7/2023 The first two sliding patio doors had to be…read morere-ordered due to the original measurements being wrong by several inches. (These are $15K each. We did not have to pay for their mistake.) Ultimately, the new doors were ordered and installed correctly after several more weeks. BUT this is because our project had their best contractor/installer (Anthony) on it. Anthony did a fantastic job, and was apologetic for all the issues (obviously, he personally had nothing to apologize for - but his employer does). The local supervisor/foreman quit the same day he visited with the new installer, and realized the measurements were incorrect. The installer (nor us) had any idea the foreman was about to quit (after abt. 4 months on the job); but he inherited all the problems. At no point during this time, did anyone from Pella management (in Dallas) bother to contact us, provide more context, or just as a basic courtesy. They were entirely hands-off, leaving all the issue to the local office, which is apparently in bad shape. To Pella North Texas: SHAME ON YOU. This is BAD BUSINESS PRACTICES. 100% Stand-up for your product/service. Don't just leave your employees/crew and customers blowing in the wind. To Pella Corporate: If your associates who operate at the local level can't get their act together, then perhaps you should consider pulling your license/sales agreements... assuming you care about your brand. Case in point: We will never do business with Pella (any location) ever again.

I met Stephanie McFadden to get help on replacing all of my windows and doors. It was a great…read moreexperience. She is super knowledgeable about the products and helped me find the best windows and doors for my situation. She is also a pleasure to be around which makes the process that much easier. Tyler and Coby came and did the walk through for accurate measurements and asked very detailed questions to make sure that everything turns out perfect from beginning to end. I feel very confident that what I ordered will be an exact match and a seamless project from beginning to end. So glad I came to Pella!

Rapid Resurrection is the best company for a remodel. We got half a dozen bids and Hurmon gave us…read morethe best one. Some others were two to three times his quote. Hurmon and his whole crew worked hard to complete it on time and on budget. We had our living room wall pushed out, removed the fireplace, and added four extra windows to bring in great light. He was good at communicating with us throughout the whole process. After we got our original bid, Hurmon came back and said the carpet would be cheaper since the quote he got for it went down. How many contractors would have kept the original price. Even his crew said he's the most honest guy they've ever worked for. If you need anything Large or small, this is the guy.

ABC did a superb job on our home's siding. Work was done in a timely manner with no unexpected…read moreproblems. Unlike other contractors we have encountered, ABC never left our job to check or work on another job. They worked until our home was finished and we were satisfied. Dan and his crew came on time, worked full days and cleaned daily. As an added bonus, the price was exactly what Bruce quoted with no hidden fees or charges. ABC will always be my first choice when seeking a contractor.

Great company to have work done by. More than fair on the price and everything was as promised. I…read morewould definitely recommend Bruce and his company.

I hired this company to build a closet for me and it has been a nightmare. Long story but a short…read moreversion. I have had to let them know several times about things not getting completed. I will pay the money and have someone else to complete the mess that was left. Very unprofessional company and I will never hire this company again. I never demanded things for free. I have text to prove it. I also paid my deposit and he didn't finish the job and asked for money several times. I have text to prove it. I'm not unpleasant I paid $5400 for something that wasn't done right. And the owner was very unprofessional trying to make me look bad.. I never asked for anything free. It was offered because of all of the things that were not done right. I have my text to prove everything.

Kurtis is great at whatever he choses to do. He is honest and will learn how to do anything that…read moreis requested. He has done several jobs for me and I highly recommend him for hire. He is a perfectionist and definitely does high quality work. I WILL call him whenever I need more done

Quality Exteriors did a fantastic job installing our windows. The windows came in about a month…read moreafter they were ordered, the installation crew called and setup an appointment when they would be here to install the windows. It took the crew about a day and a half to install our windows and clean up after themselves and bam they were gone and all 17 windows looked great. They had one young man inside with a vacuum cleaner cleaning everything. We got our 1st full months electric bill and July was hotter than last year and we used less electricity this year and our bill was about $30.00 less than last years. That sounds like money in my packet and that is the way I like it. Quality Business-Thats my kind of business. I would highly recommend this business to anyone.

We recently got new windows for our house. I conducted extensive research & fou d that their…read morewindows are AAMA certified & have the highest average efficiency ratings from the NFRC of any window sold around Lubbock. I was unable to be there for the first sales appointment, so they came back & showed me their windows again! The order only took about 6 weeks to fill & they installed right away. Installers did a great job and even re-set the dining room table after they finished cleaning up! Overall this was a great experience & I highly recommend them to everyone!

Glass table top delivered on time and in excellent shape. We have had a long-standing relationship…read moreover the years and have never been disappointed in their workmanship!

We were in need of windows and a front door on our business. After calling several contractors,…read moregetting estimates and advise, we went with Lubbock glass and mirror. Big mistake. The salesman came over and told us that he could order and install a door that would fit the opening. After waiting 6 weeks for the "special order" door to arrive, it was brought to our business by the installers. After removing the old door, and attempting to install the new door, they discovered that they had ordered the wrong door. They called their boss and he informed them that it was a standard door and that we would have to enlarge the opening. The installer stated that we would get a refund because we didn't get our "special order" door, yeah that didn't happen. After getting the opening enlarged, which by the way cost an additional $1200, the installers came back 3 different times to install the door. They were unable to get it level and square. Eventually had to hire another contractor to level and square and finish the door. They will give you all kinds of excuses why they can or can't do something, but if you want it done correctly call someone else.