They do not acknowledge the disabled totally ignored won't go back…read more they seem to only acknowledge contracts with multiple 100 purchases to me that discrimination.

While out on a camping trip in the beautiful North East Kingdom of Vermont, I discovered that I…read moreneeded more hose, a flashlight, and a few other pieces of equipment. We stopped by Poulin Lumber, as it was close and that there was not a Lowes, or Home Depot within about 50 miles. Poulin Lumber is a small lumber yard and hardware store that sells Ace products. On Memorial Day Weekend, they had a tent sale which had some nice clearance items out under a tent. Fun to browse. Inside must have been 85 degrees and packed with people busy getting stuff for their Memorial Day Weekend projects. My deal with place is that the prices are quite high compared to what I am used to. Example: Pool Noodle: $4.25. I can get these at Wal-Mart or Xmas Tree shop for a buck. My hose was almost $25 for only 20 feet! Good things my purchases were limited. Service was friendly and helpful. I would return again if in a bind.

This place has just about anything you need. Good prices and service, too. And yummy ice cream…read moreright outside the door!

Thank you wonderful ice cream, tool, and pet shop all in one. The most friendly staff ever even…read morethough my friends and I only bought ice cream and some maple cream! Vermont is so cool I can't believe there's a magical place like this here thank yall

They have the best selection of good quality pet food around, and at a reasonable price. I driveway…read moreup from Craftsbury just to get my dog and cat food.

They lie. They ignore phone calls. They cancel appointments last second. They ignore requests…read morefor warranty repairs. If you want someone that backs their products, like a wood stove, go somewhere else. -Cameron

Can't find a way to rate the website in general. Images load so slow I could drive there. Mixed on…read morecustomer service. It depends. Looking for a real sale, not just a dollar off. Have written to customer service because the membership club doesn't work online. Never receive any reply. So overall, get your online act together and fix your slow image loading

I love this store BUT their credit card processing double charged us 668 TWICE for the same…read morepurchase of a chainsaw and some pet supplies. When we told the manager we were referred to a corporate number. The customer service people were very nice but they ended up forwarding it to "sales" which has done nothing to get our money back. We are on fixed incomes and have had to borrow money to get basic supplies and gas. BE VERY WARY OF USING A CREDIT CARD FOR A BIG PURCHASE. If there is an issue the company will drag their feet and take their time if you get double charges. BAD BAD SHOW !!

This is a small hardware and lumber store right over the border. They carry a lot of wood that you…read morecan't get in the US. If you are restoring or maintaining an old home, this store is very helpful. There is a larger RONA in Magog.

Gervais Ace Hardware provides so much to the Island Pond community. The family-owned store goes…read morebeyond a typical chain store type supplier. They have a very well stocked building supply/lumber area, a comprehensive plumbing and heating stock room, a large tool selection, paint department, electrical supplies, customized boat docks and lifts as well everything else hardware. If they don't have it, they will get it for you or more than likely recommend where to find it. The owners are resourceful and vested in giving the very best service to their customers. They are hands-on in the store handling daily operations. Their staff is extremely friendly and knowledgeable. I really enjoy shopping here! Additionally, the Gervais family support so many community projects and Island Pond's seasonal recreation. Their store is a vital resource to all who enjoy the beauty of the Northeast Kingdom.

I purchased a rolling dock from Gervais hardware and I could not be more pleased with the dock and…read moreit's installation. Reno knows his product very well and is a great installer. He assembled, installed and leveled the dock in about 75 minutes. He cleaned up and took all the packaging away when he went. I could not rate my experience higher!