This is a horrible bank. I had to make a final payment on a loan, which was the only business I…read morehad with TD Bank. The male customer service representative, who was not wearing a name tag, did not display a name plaque, or offer his name, said I needed to provide a debit card. I don't have a debit card with TD Bank and loans don't need one. I mentioned twice that I was paying off the loan with an inheritance from my mother and not one word of empathy was offered. I am so glad to be done doing business with TD Bank. I would strongly suggest going to another bank. There is no customer service here.

worst bank ever I wanted to pit cash money in my daughter's account she is away for college trying…read moreto help her I wanted to put $50 in there they want not let me it's a stupid policy it's cash not a check I would not recommend this bank they suck

I only gave 1 star because 0 wasn't an option!! century savings bank is the WORST bank I've ever…read morehad the displeasure to deal with! they charge fees and refuse to refund them even when they shouldn't have charged it in the first place. They refuse to cash Government checks, apparently the starter of NJ passes out bad anchor rebate checks, smfh.... Even for long time customers. they are rude, ignorant and total morons especially the manager. I do not recommend this bank!! Take your money anywhere else but here!!!

Not cashing my wedding checks because my name on my & husbands joint account is my maiden name…read more Requesting we come IN PERSON. Even though we live out of state. We have both verified all our information on the accounts, made multiple calls. Including one where from the start I asked to speak with a manager. I was put on hold for 5 minutes while the teller explained the situation to the manager. Who then offered an unacceptable resolution, when I stated suck and asked that I speak with the manager. Her door was shut and she "was in a meeting." Talk about making the customer experience the most negative it could be.

I agreed to pay a 200 dollar consultation fee. In our meeting not much was discussed, except Joan…read moredid have some basic/general accounting Information she was happy to share. Joan seems like a very nice person, and has accounting skills from what I could deduce... My one star is for the process she has in place to do your taxes. It seems she offloads MOST of the work on her clients to gather, organize and document all accounting paperwork. I was tasked to compile a lot of information to make "Joan's" job easier. My previous accountant did all this for me as well as asked the"right" questions, Joan did not. Also,as my I understanding, I was going to drop off all my paperwork, I compiled and aggregated, and pick up at a later date with little to no face time with Joan. My previous accountant did all my tax paperwork with me in an hour meeting and asked all the right questions. I just didn't trust Joan to be as detailed, with all the offloading of compiling to me, and stayed with my previous accountant. I felt the 200 dollar consultation fee was excessive, however if she does your taxes, it's credited towards your fee.. Still seems a money grab, IMO. To me...

BEWARE! Do NOT trust Joan Halter CPA. We were informed by America's Choice Bookkeeping who we…read moreengaged and made our power of attorney that Joan had bought them out. We were now one of Joan's clients but all our information was lost and we'd have to pay for services all over again with a new engagement letter. None of our taxes were filed. The irony is the guarantee on their website is false. America's Choice was founded by Bruce Clark and was sold to Joan Halter CPA. We were originally referred to America's Choice by Direct Inc. Corp (directincorporation.com), a company that does similar services to Legal Zoom. We have been victims of fraud. We paid close to $2,000 for bookkeeping and tax return filings that were never completed. Then Joan Halter said all our information was lost in Canopy accounting software and that we would have to start a new engagement with them. Joan said Bruce had sold her bad client accounts. I asked for Bruce Clark's info who bills himself as a greater marketer for CPA's, more like a scam artist. Joan told us she couldn't contact Bruce, even though she bought his company? The lead accountant for us was Robert Azar who we were told had died. We did some research and found that he only worked for America's Choice for 3 months according to his LinkedIn profile yet he was emailing with us and speaking to us via phone into 2017. We never met him or anyone from ACB because they operated online. When I read Matthew M.'s Yelp review, I saw we had a very similar experience to him. Therefore, I'm posting this review so you don't become a victim of what I believe to be fraud. Another review on here says that Joan was incompetent, making excuses, she did a similar behavior with us too. I don't want you to go through what we experienced which is a mess we're still sorting. I imagine there are other people who've gone through similar experience but haven't spoken up yet. I filed my taxes effortlessly with TurboTax and wish that I had done sooner. Then I could have avoided this painful lesson. Please do your own due diligence!

The Notary Public lied to me (Deborah Ragone). Stated that in order to have a document notarized, I…read moremust be a TD customer. Which raise the question what else do they lie about or hide? This is what the main branch indicated to me. I've had numerous documents notarized prior to this. Never was lied to. In addition, I'm a Notary Public. ---------------------------------------------------------------------------------------------- You do not need an open account to use notary services, although non-customers must bring the document and proper identification to the notary to determine if the document can be notarized. If you have any further questions related to this topic, please reply here. You can also call 1-888-751-9000 to speak with a Customer Service Representative 24 hours a day, 7 days a week. For your convenience, it's never been easier to find answers to common questions about your account and TD services at our Help Center online at https://www.td.com/us/en/personal-banking/help-center/. -Jared TD Bank Digital Specialist

Horrible customer service. Rude drive thru tellers. People waiting while TD staff shoots the shit…read more Just getting worse and more rude. They made an error to my account and had to wait days to get my money back. A