Love everyone here ..definitely my go to store . Love the deals and they can always find me something that I end up loving . Thank you appreciate you read more

To Whom It May Concern at Trulieve, I am writing to formally express my extreme disappointment regarding the unacceptable treatment I've received at your 30600 US 19 location. It is evident that your staff is in desperate need of proper training on the Americans with Disabilities Act (ADA), professional conduct, and basic human decency. As a patient and a person, I deserve to be treated with respect -- not have my concerns brushed aside with a hollow discount offer. That is both insulting and dismissive of the seriousness of this matter. To be clear, I have requested management contact me directly via email regarding these incidents, and to date, no one has had the decency to do so. Additionally, I have left multiple voicemails for Kevin over the last ten days with no response. This blatant disregard for patient concerns is both unprofessional and unacceptable. Allow me to detail the two separate incidents that took place: First Incident: While driving on US 19, your employee, John Smith, began aggressively beeping at me at a traffic light. Once we both arrived at the dispensary parking lot, he approached my vehicle making an unnecessary and patronizing comment about my car. I attempted to ignore the encounter and proceed with my visit, but during my time inside, John made several reckless and inappropriate comments, prompting me to make a statement before leaving the store. Second Incident: This took place mere hours after I was released from the hospital due to a fall. Already suffering from a migraine, I arrived to pick up my necessary medication. As I was struggling to exit my vehicle with one foot on the curb, John Smith rushed to the door while remarking about us having the same schedule -- then intentionally allowed the door to close on me. Once inside, another inappropriate remark was made by him, which I responded to. A Trulieve employee then had the audacity to tell me to stop, claiming that I "always cause issues." An employee by the name of Ruiz (or Diaz -- I cannot recall precisely) proceeded to ask me to leave the store. While on the phone with Trulieve Corporate to report the incident, this same employee repeatedly interrupted my call until I was forced to say, "Excuse me, I'm on the phone." Meanwhile, another employee stood outside idly. After allowing John to make his purchase without consequence, staff then begrudgingly permitted me to make mine. It was only after reviewing the security footage that Ruiz/Diaz issued a lukewarm apology and a discount, advising that if anything like this happened again, I should avoid addressing it myself and instead notify her directly. To be perfectly clear, this is not an acceptable resolution. I am a physically disabled individual who uses leg braces to walk. Having just been discharged from the hospital, being subjected to this type of treatment, being forced to walk back and forth, and being belittled by both staff and another customer (who was allowed to remain on-site and make a purchase) is absolutely disgraceful. I expect a thorough and formal follow-up from management regarding these incidents -- not a discount, not an empty apology, and certainly not continued silence. Hold your employees accountable. Educate them on the ADA. Ensure that all patients -- especially those with disabilities -- are treated with the dignity and respect they deserve. I look forward to hearing from someone in leadership promptly. read more

Always friendly and helpful. Greets you with a smile. Specials are always posted by check in counter and online.

Best trulieve location!!! Donnie, Doc and Jack are incredibly friendly and helpful which makes the experience so much more positive and relaxed. Everyone at this Trulieve does a fantastic job and have excellent and genuine customer service skills. read more

This location is so efficient! Orders are filled promptly and the staff is wonderful! Thank you

I Have been going to this dispensary for little over a year now and Abigail is the epitome of what you'd expect for exceptional customer service. They always have a wide variety and constantly running sales. My name is mark G and I highly recommend checking this place out you will not be disappointed! read more

This location will not give you the product you pre order. Walk ins and employees Trump online orders placed at 7am. Will say your order is filled but they won't actually fill your order till you get there so you won't even get the correct product you pre ordered. Management does not care nor do they wanna help. Never go here read more

AJ enthusiastically greeted me as I walked in! (Hi AJ!) I had questions regarding THCV and CBD. He took the time to explain. AJ was patient, polite and courteous. Cannabis is medicine! AJ recommeded I purchased items with more CBD and lower THC. I don't smoke. So, I purchased pills and a tincture. I had a great experience at Trulieve!! I hope you do, as well. read more

Very friendly and helpful clean environment as soon as I walked in I was greeted and taken care of the staff was knowledgeable and answered all my questions that I had about a certain product or accessory I recommend coming in here read more

Today was my first time trying Trulieve as a new patient. It was hands-down the Best experience I could've had. I dealt with the bud tender AJ and he was very informative on all the different strands which I really liked. Everyone at the front desk was extremely helpful. I would recommend this place to any new patients or future patients read more

Truly an amazing experience. I chose this location as my first ever dispensary experience, and it definitely did not disappoint! I came in so lost on where to start and Tim really helped me out. He was extremely knowledgeable and proficient in his work. I can't help but appreciate how positive his attitude was the entire time regardless of my confusion. I'll be coming back again and asking for Tim read more

Phone service sucks. You cannot call them. Every time I call I'm on hold for over an hour and no one ever answers.