I initially contacted Tyndall Septic Services in Brewster, NY since they had good reviews on the…read moreinternet but they were backed up for 2 months. So I contacted Eastern States Septic Co in regards to my sewer system not working. They were available. (Maybe this was a sign from above.) They had serviced my sewer system four months ago to fix a float switch and reset alarm ($150 charge) and empty the tank ($325 charge) - $510 bill with tax. I spoke to Ritchie and was disappointed that I needed his service again. Since he did not like my attitude, he hung up on me. I called him back since I needed some body and they were local. He knew very little about the system even though he had serviced it four months ago. So I found the invoice of the plumber who installed the pump 14 months ago and told him that a Liberty 50E pump was installed. He said that these are pumps sold at the Home Depot stores and any respectable plumber would not have installed such a pump. In the meantime, he only installs Goulds pumps which he claims are much better. Curious, I decided to investigate this Liberty pump. I called Best Plumbing in Westchester County. They only sell Zoeller and Liberty pumps to plumbers and Liberty is a popular brand with them. I emailed another plumbing distributor. They sell Goulds and Liberty pumps. They claim that they are both made in the USA and are both good but the Liberty is less expensive. Finally, at the link below, Liberty is listed as a top rated pump. In conclusion, I feel that Eastern States Septic just wants to sell a more expensive pump to make more money. https://www.sumppumpsdirect.com/stories/726-Top-Rated-and-Best-Selling-Sewage-Pumps.html Ritchie finally agreed to service my sewer system. He pumped out the tank for a $325 charge and found that the pump was disconnected from the outtake pipe. He charged $150 to reconnect it which I thought was expensive. I asked him if the plumber who initially installed it did not connect it correctly. He never answered me. I also asked him if the tank could have been emptied by connecting a pump to the outtake pipe, thus saving $325. He never answered me. I called a local plumber after their work was completed and he stated that he would have put a pump into the tank and connected a hose to the outlet pipe in order to empty the tank thus saving me a $325 charge. In conclusion, Eastern State Septic completed the job (time will how well they completed their work) but both jobs could have been done for at least $650 less ($325 charge to empty the tank.) In conclusion, they are not looking out for the best interest of their customer. Their interest is to maximize revenue for their firm at the expense of the customer. By the way, I found the Westchester County Licensed Septic Collectors list after their work was completed. It seems that there are several options. https://health.westchestergov.com/images/stories/realty/septic/SepticContractorsDec2018.pdf https://health.westchestergov.com/images/stories/realty/septic/SepticCollectorsDec2018.pdf

I've been using this company for 10+ years to pump my septic and have always had excellent service…read more Richie is a great guy and I enjoy all the poo-poo puns we exchange when he comes around. I don't quite understand the negative review above, sounds like the guy was more concerned with saving every possible penny than getting reliable service, which Richie provides. No BS!

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

I have been using Harris Plumbing for many years now, from installation of systems to service. We…read morehave been very happy with all the work they have done. They are professional and fair. Most of all, their office manager Ange is an absolute gem.

Do not use Harris Plumbing and Heating or its predecessor, RC Harris Plumbing and Heating…read more RC Harris had been my service provider since 2008. It was a good company but it has run into hard times over the last few years--litigation, dishonest practices, key employee losses and a transition from an experienced father (Rick) who is very ill to an incompetent and inexperienced son (Mike). Four years ago RC Harris installed two new Bosch boilers in my Amenia, NY house. Both failed this year beyond repair. Both were natural gas boilers that should have been converted to propane when installed. Bosch voided the five-year warranty due to RC Harris' improper installation and maintenance. RC Harris refused to accept responsibility leaving our family without hot water and heat for seven weeks this Fall. Cold well-water showers every day. They were entirely unsympathetic and unresponsive--a twelve year relationship and I could not even get a return phone call. They only quoted a full price ($16,600) to replace the system. Ultimately, I hired a new service provider who did the job for much less. Earlier this year, RC Harris gave me a quote to replace one of my hot water tanks. I asked them to install an additional tank. The final price for two new tanks was 3x the price quoted for one tank. And the plumbing of the installation was poorly done , e.g., new lines that just dead end. One of many experiences over the last few years that things had changed radically and a once reliable vendor could no longer be trusted. See attached photos for how they promoted by systems in their marketing yet totally walked away from a loyal customer who had spent thousands on them over 12 years when it became apparent that they had totally failed me. Hopefully, other customers will benefit from my experience by cutting their losses and switching to a trusted and reliable service provider for their heating, plumbing and air conditioning needs.

We had a backup that caused a flood in our basement. They came out and cleared it. They were very…read morehonest, reasonable in price and extremely professional. We were very happy with their service and would highly recommend them.

On a weekend, we had an emergency with both of our toilets backing up. Trevor diagnosed what was…read morecausing our clog in a New York minute after 2 professionals hadn't seen what was in front of them. He was polite, communicated with us throughout the repair, and the charge for services was perfectly reasonable.

Great company. I had used them previously at our condo association when we had needs. They…read moreresponded quickly and helped to diagnose an issue we had been wrestling with. Even gave us some good advice and some recommended vendors. Priced very fairly especially for a Saturday visit.

I had a blockage in my line called them came that day fix it within 30 minutes to service and…read moreeverything was amazing! If you're looking for a plumber, definitely give these people a call

Precision Excavating repaired our septic system in 2021 and we were extremely impressed with all…read moreaspects of the work they did. We did extensive research before selecting a contractor because it was an expensive project that we felt we couldn't afford to get wrong. Precision stood out from the other companies because of their attention to detail and fair pricing. After a phone discussion with April and visit from Phil a few days later, we were furnished with a quote that was much more detailed than any of the other contractors we spoke with. The excavation work and repair was performed over a three day period by Phil and Andrew. They were able to skillfully repair our system using high quality materials, and insured that zero damage was done to the surrounding areas of our property. April filed all the necessary paperwork with the county. Since the repair was completed the system has worked as designed, which was a great relief to us.

Precision Excavating replaced our septic system a few years ago. We had put it off for years…read morefearing the cost and the paperwork, as our house is older, on a hill and had several other complications due to age and location. They were amazing. First of all, the price was less than half of what we had thought. They completed all work for the permitting and completed all of the approvals. The project was on time, work was tidy and it works! The project came in under budget. Our kids can play on the lawn again. We were happy with the whole process. It was a wonderful experience!

Valley Contracting Inc provided great service on my septic tank. They have a knowledgeable team and…read morequickly responded to our concerns.

These guys were great. Our septic was very full, causing problems. They were clear with me when…read morethey could get there (which was fast) and arrived when they said they would. They were pleasant to talk to, did the job well, and their price was reasonable!

Based on my recent experience with Johnny on the Spot Disposal Service, I can confidently recommend…read morethem. As a new home-owner and septic system rookie (who had no idea where the access point was), they clearly explained the process / costs, answered my basic questions, and texted photos of the work site, as I was not on-site when the work was done. Response time, from my first call to completion of the work, was very prompt. These guys are professionals. In my opinion, they completely delivered on their "#1 in the #2 business" tagline. You'll be in good hands.