The staff are really nice and friendly and really care about their patients. They treat you with care and respect. The wait time isn't bad maybe 10 minutes with an appointment. I rate it a 5 do recommend it! read more

As someone who works in the medical field, if you're considering this pediatrician, from our experience, I would look elsewhere. Our whole issue started when both of my sons developed RSV and we were brushed aside like it was nothing. We were in the office four separate times in one week. I expressed my concern as my littlest's health was declining and I felt incredibly dismissed. After our last appointment the doctor told us "he would just get better." I ended up having to take them to a children's hospital, where I would be taken seriously. My little ones O2 was 70, which was never checked in office and should've been. I was told "it didn't work." Both of my children were confirmed with not only RSV, but also pneumonia and a double ear infection. The pediatrician failed to check either one of their ears, which is PROTOCOL for well and sick visits. I decided to switch to a practice where my children were treated like people and not like inconveniences. I had to call six times for them to transfer their medical records over to the new pediatrician. Where upon learning they never transferred them over and I had to go to the office in person and collect them. Not only did they tell me they would have them ready for me to pick up, which they did not; they couldn't even find either one of my son's medical records. Upon talking with other mom friends, I also learned that they were dismissed with serious medical issues and improper medical instructions from this office, which led to serious adverse reactions for their children. So to sum everything up, they are unorganized, unprofessional, uncompassionate and should likely be investigated. read more

The male receptionist is hands down thee rudest receptionist I have ever met. Their billing office is a joke. The rude receptionist fucked up by putting our 2 week old baby as the head insurance policy holder... somehow racking up an almost $700 bill and made the comment "that most parents would pay the bill and wait to be refunded..." MOST PEOPLE ESPECIALLY PARENTS TO A NEWBORN BABY DONT HAVE ALMOST $700 to pay... hence why we have insurance. Mind you our child was born in August they are just telling us this when we arrived for our 4 month check up... we got our little one all ready woke up from a nap to go there to be exposed to sick children all for them to say they can't see us... mind you we received confirmation appointment reminders not once on their app said a balance. It sucks because we do love the doctor there but the receptionist and woman in billing alone are the rudest individuals and left a nasty taste in our mouth. The office was the reason our daughter can not be seen we have been back and fourth for days with our insurance as well and they informed us this could have been avoided if the office (the receptionist) put the right information in. read more

We've been going here for 18 years and have generally been happy, but our last experience will not have us returning. My son went in there, sick as dog, and the doctor didn't even look at him. Took what my son said and based his diagnosis on that. Took him to the walk in today, the Dr actually examined him and prescribed medication for strep. He's been suffering needlessly for 2 days. Unacceptable. read more

Waited an hour with appt. Told dr was 'backed up' with nobody in the waiting room. Watched someone arrive for the ' luncheon'. Never going to return. Absolute atrocity. Stay away. read more

An organizational nightmare even before scheduling an appointment with their office. I transferred my two sons here after moving from Milford, and the staff has been extremely difficult with just accepting their medical records. They said they couldn't accept the flash drive from our old pediatrician because their computers weren't able to "accept them" so I had to print out 150 pages of records and bring to them in person. We then had difficulty scheduling any appointments with them, on the phone forever waiting on hold, and then the phone would hang up. Now that we are trying to transfer to Canterbury (which has been wonderful), Trumbull Pediatrics is now saying they won't send my son's medical forms to them because he never had an appointment there (which is because it is IMPOSSIBLE to schedule with them). Now I have to go all the way back to Milford to sign a release once again and have them send them to Canterbury. The doctor who my older son Alex say once also had no bedside manner whatsoever. I would not recommend them! Get on the waitlist for Canterbury. read more

What a joke! This office should be ashame of themselves especially the office alleged office manager " Lenore" I have been trying to talk to someone to express my concern about my kids not being able to get an appointment because their time block were not released and I had to call every hour to see if a time slot is open so I can get my SICK kids in. I left 3-4 messages and never got a call back. Mind you they wouldn't even let me make an appointment for the next day because it's their policy NOT to make sick appointments only appointment they can make is for physicals!! I've never heard such nonsense. So obviously I removed my kids from this office and have them going to a new pediatrician. I contacted this office MULTIPLE times to release my kids medical records to the new pediatrician and now they tell me it's not their policy to send my kids medical records to the new doctors office!!! Instead I have to physically pick up and PAY for my kids records so I can being them to the new pediatrician! They are holding my kids medical records hostage! The entire practice should just shut down and the "office manager" should be fired for running the practice the way she does! read more

My children have been seen by all of the doctors at this practice. They all provide excellent and thoughtful care. Appointments are easy to come by and the after hour care is consistent with their call backs. I highly recommend this practice. read more

Trumbull pediatrics provides excellent service for Covid testing. They have a tent outside the office and have the option for both rapid and pcr testing. read more

I've been at Trumbull pediatrics since by son was born in 2007. Over the last two years the doctors turnover has been unusually high. And now the staff is all new as of the last year. They are horrible staff with very poor customer service. The front desk is unaccommodating beyond belief. As of today I'm leaving Trumbull pediatrics. read more

Trumbull pediatrics is an amazing pediatric office!! All of the doctors are just wonderful and the nurses are too. They are not one of those pediatricians that just crank out visits without giving proper attention to your child. They spend the time to make sure they understand what is going on with your child and they spend quality time during regular check ups as well. We switched to this office after being fed up with the pediatric machine some doctors offices have turned in to. It reminds me of my own pediatrician growing up. We would recommend them to anyone! read more

I have been taking my three children to Trumbull Pediatrics for over 10 years now and I have NEVER had any negative issues with the pediatricians or the staff. I have always managed to get an appointment when we needed one, and they have always bent over backwards to help us. In January there was a flood in their main office, forcing them to relocate to another smaller location for a while. They did so without missing a beat. Despite the situation, the front office was helpful and as wonderful as always. My daughters were patients of Dr. Soto, who has since left, and my son has always been a patient of Dr. Bonheim. When Dr. Soto left, my girls switched to Dr. Bonheim, too. They actually look forward to going in and seeing him. We have seen other doctors, too, including Dr. Quinn who is wonderful, too. I really can't say enough great things about this office!!! read more

I am appalled by the unprofessional and incredibly rude service. My daughter was slumped in a chair, about to faint and waited 15 minutes for assistance after I checked in with the secretary giggling on the phone and refusing to offer any sort of help. Not only that, but once I checked back in to see why we were waiting so long, the secretary then walked into a room, asked a nurse who had been chatting away, and all of a sudden my daughter was ready to be seen. My daughter proceeded to vomit excessively in the check up room. This experience was a joke, do NOT bring your kids here read more