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Recommended Reviews - Truro Fabrics
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18 years ago
I found this place by accident - and my eyes almost popped out of their sockets. I know they've a big online presence but I'm talking about their 'bricks' premises. For starters when you get there you have to walk up a flight of very utilitarian stairs before you see anything to write home about but once you go into their enormous hall of mountains of fabrics in edible colours, I warn you, you'll be like a little kid in Santas Grotto. It is just sooo incredibly huge, there are fabrics and yarns and notions I had never seen before. The colours were like something out of an old masters painting. It took all my effort to tear myself away. I thought places like this only existed in America....TG we have this........a real emporium! read more
18 years ago
You won't find a bigger selection of fabrics and general haberdashery in Truro than in Truro Fabrics. The staff are very friendly and helpful with queries on things like patterns and they also have an amazing selection of offcuts. To give an example, I bought material to make 4 bridesmaid dresses in there including all underskirt etc for £40 total from their offcuts section. Well worth a visit. read more
8 years ago
Not always as helpful as they could be. Telephone manner of a staff member on enquiring about an order was quite rude. Misleading about timing of orders. Some staff much more helpful than others. Labelling and pricing of fabric quite haphazard. Large selection of fabric and haberdashery but to be honest I doubt that I shall shop there again due to the unnecessary impolite and unhelpful manner of the person on the phone. I have not encountered an attitude like this person's previously although I have overheard staff discussing customers in a derrogatory way and been in the store when another customer was dealt with in a less than customer friendly way when she tried to return some unwanted wool. read more
13 years ago
I haven't been to the store, but I have used their web order service, and let me tell you, never again. First, they delayed with order dispatch for a week and half and when they finally send it, it was to the wrong address. 200 euros worth of fabric, that they won't refund now. Well, Iive and learn... read more
13 years ago
I ordered some fabric from Truro Fabrics for a customer on Thursday. I had a tight deadline (4 dresses to make for Tuesday) so I phoned up to make sure it would arrive in time to get the dresses finished as there was not yet an option for next day delivery on the website. The girl I spoke to told me if I gave her my name she would get it sent out the same day. I went ahead and ordered the fabric on line, by that point the next day delivery option had appeared so I paid the extra (over £7) just to make sure it would come the next day. When it hadn't arrived on the Friday I phoned up again to check on my order to be told that it hadn't yet been sent and would definitely arrive by Saturday. When it still hadn't arrived on Saturday I phoned up AGAIN to be told that it would now arrive on Monday between 1 and 4:30, giving me one night to make the dresses! It is now Monday and I have just been told that the fabric was delivered next door at 12:49!!! I turned up at 1 because that's when I was told it would arrive. No note to say it had been left next door and now they are closed meaning I can't get it until 7:30 tomorrow morning giving me all of 9 hours to make 4 dresses. If I don't get them made I'm going to lose money and have a really disappointed customer! They weren't even that apologetic about it. Terrible service, I definitely wont be using them again!!! I have only given a 1 star rating because there doesn't seem to be an option to give zero stars! read more
18 years ago
Brilliant selection of materials and fabrics the staff are very friendly and the prices are reasonable. The shop is a bit like a maze tho take your radio and torch lol. read more
10 years ago
I've shopped here quite regularly as sewing is a huge part of my business. I've not really had an opinion on the customer service before but I've never come away feeling like a valued customer! But being completely ignored at the counter when no other customers were waiting and then having someone else being assisted before me made me feel very undervalued and I certainly won't be shopping here again! read more
18 years ago
superb selection of products, worth going upstairs to have a look!
More info about Truro Fabrics
Lemon Quay
Truro TR1 2LW
United Kingdom
Directions
01872 222130
Call Now
Visit Website
http://www.trurofabrics.com
Hours
What time does Truro Fabrics open?
Truro Fabrics opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.
What time does Truro Fabrics close?
Truro Fabrics closes at 5:30 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Truro Fabrics is closed on Sunday.
Mon-Sat 9:00 AM - 5:30 PMSun Closed
Outdoor Amenities
Does Truro Fabrics have parking?
Yes, Truro Fabrics has parking options. Garage Parking
From the Business
Specialties
A large store on two levels in the heart of the City of Truro, Truro Fabrics stocks a fantastic range of dress fabrics, upholstery fabrics and craft fabrics. We also sell wools, embroidery threads, sewing machines, ribbons and a plentiful supply of all the haberdashery and notions you could want. Not to mention that the store is heaven for button fans! We sell Janome sewing machines as well as dressmaking patterns and assorted accessories. We also sell have a large knitting department selling knitting yarns, embroidery thread, needles, crochet hooks, patterns, books and everything that goes with it! TruroFabrics.com currently stocks over 1000 dressmaking fabrics, and has a very useful next-day swatch service.
Why does Yelp recommend reviews?
2 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
13 years ago
I ordered 150 pounds worth of fabric, 14 pounds for international delivery via Royal Mail, waited patiently for 3 weeks and guess whatthe fabric was shipped in 10 days after 2 phone calls, it was shipped by some unknown courier (lets make some money off the shipment charges) and it was send to the wrong address. Truro Fabrics representative Leanne Flowers and manager/owner Mr. Millbank, advised me to try to refute the credit card charges through my bank, since they won't be returning me my money read more
18 years ago
Good selection of product, nice friendly staff








