I LOVE this Credit Union. I have been a member my whole life, and do all of my banking there as…read morewell as my home mortgage (low rate!), credit card, car loan, and utilize the services of their financial planning specialist. They are friendly, know my name , and genuinely care. I especially love their commitment to the environment and community with their VGreen Loans, clean energy programs, and community service. I will not bank anywhere else, even if they were to advertise slightly lower interest rates, as to me, local friendly professional and efficient customer service surpasses all.

From the owner: At EastRise, we believe that banking should be a source of personal strength and peace of mind…read more Here, it's about people, relationships, and using finance to empower our members. Because everyone deserves a stronger and more sustainable financial future. Because EastRise is committed to doing better and creating better experiences for our members, both in banking and in life. That commitment is what makes all the difference.

I love doing my banking here... I'm always greeted with a warm friendly welcome! They are kind…read morepeople and answer any questions I have.

My rent is due tomorrow and they don't have my direct deposit from social security. In there yet,…read moredespite claiming, s I opened an account with them using direct deposit paychecks. They would be early, but they're not early. In fact, they're late, they're late for a very important date. Such as paying my d*** rent, this is not going to work out! How dare they keep my money and make it? So I can't pay my rent. When I know darn well, they can retrieve the money on any date that they choose. Once it has been released by social security and I have in the past month after month, year. After year, gotten my check on the twenty eighth, and here it is. The thirty first and they cannot ensure my rent gets paid on time. Criminal They promise early deposit as direct deposit paychecks. But they don't deliver. Every other bank that I have had with early deposit for direct deposit paychecks would give me my check on the 26th or the 27 or the 28th. Never the 30th never the 31st, never the first second or third. But these people do not deliver, and they make sure twice. Now my rent due on the first is late and they think they're not going to pay the late fee when they've made a promise for my direct deposits to be issued early and theyre not early. Their associates will lie on the phone and tell you That's just the way it is. But for reality, that's only the way it is with Citizens Bank. Every other bank will get your check to you early days and days early, if citizens bank gives you your check early. You'll be lucky if it was a whole one day. I've had other bank accounts and it wasn't like this. So I know that thay are doing this on purpose . They could have the check early, but they don't have the check. Early other banks couldn't have the check. Early, but they can't have the check early. They are liars.

My paycheck got mailed instead of direct deposited. It caused late fees and overdraft fees but the…read morebank officers Cindy and Kristen were unfortunately unforgiving. Beware of this bank if you're living paycheck to paycheck.

Nothing but shitt service recently- continue to get disabled out of my online banking. My ATM card…read morenot working at various places have to get a new card then they charge you ten bucks each time. I recently received 2 disabled errors that I have been locked out of my account twice in 1 Day!! . Hopefully they get it straightened out- I have used this banking for 20 years- I will move on to a new bank if its. Necessary. I hate to give a bad review but get your shit straight.

This branch has very friendly and engaging staff. Everyone was very upbeat and courteous. The…read morearchitecture of this branch is very cool and welcoming as well. They have a covered drive-up ATM (which is a huge plus) and they also have some Saturday hours for when an ATM wont cut it.

This is the company I work for and this would be the branch that is closest to my home where I do…read moremost of my deposits or withdrawals. The staff is super friendly and it's good to see the same faces on the teller line in an industry with a high turnover. I used the ATM and I feel that it is a little inconvenient to use it from the car compared to other ATMs due to the posts protecting the ATM. My rating is for the staff at the branch for providing outstanding service.

The staff in this key bank location are exceptionally helpful. I always get the results I am…read morelooking for when I do my banking here.