My office experience was horrible. The staff has no office manners. My daughter had to witness a…read morestaff member talk badly about her mother about the usage of a sink. During the 1st initial visit they all are over the board nice. I was highly disappointed to be treated in such a manner where I faithfully pay for my service.........

My daughter has been going to Dr. Carter for approximately 6 months. Dr. Carter and his staff are…read moreall friendly and professional. It has been a good experience so far. The only con would be that it is difficult to get an appointment in the time frame you like sometimes. But I suppose this is because a quality business remains busy.

I went in for a consultation and the staff absolutely amazing! They were sooo friendly in every…read moreaspect. The process was explained in great detail.

WOW on customer service! From the start of our child's second round consult, it couldn't have gone…read moreany better. Props to Lori Britton for making us feel welcome and valued from a customer standpoint. She was extremely thorough when it came to procedure and cost, as was Dr. Andrews, very refreshing. The office itself is pretty awesome, especially the little game room, and all the extras they do for each and every patient...we loved that! It's a little further than the North Augusta ortho offices but definitely worth the drive. Can't wait to get started!!! Keep up the excellent work R&A and staff, thank you!

I had neglected to get back into the chair of Dr. Richard Boyd at Boyd Orthodontics (now Indigo…read moreOrthodontics) in time after a wire broke that was holding my teeth in place after Invisalign. As a result, a couple teeth went out of alignment. Dr. Boyd put me back on the road to having my teeth in perfect placement - something very important to me for my on-camera career. His staff members are as they've always been - kind, professional, gracious, and helpful. This office is as every medical practice should be - one of high excellence that you can trust and fully enjoy.

I recently had to visit because I had lost my retainers I've had for 3 years. I was quoted $225…read morefor the top and bottoms on the phone. When I got to my appointment I was told its $225 for the top and $225 for the bottom. I was very upset and had I not travelled back home for this appointment I would have looked for other inexpensive options. I will be sure to check around before visiting here again. Also, I didn't have such a great experience with Dr. Scott. She wasn't friendly at all and seemed very irritated with me explaining my teeth concerns to the point of one of the staff had to translate between us. It was very uncomfortable and I was getting ready to leave until she finally stopped being rude and actually listened to my concerns. Dr. Boyd was always so pleasant and very knowledgeable. I wish I could have seen him instead. However, the other staff was awesome as usual.

Friendly staff, they were happy to provide accomodations. When they heard about a previous bad…read moreexperience somewhere else, they were careful to provide the opposite experience in every way they could.

Well back in 1996 we didn't have that luxury or writing a review for services. Back in 1993 I had…read moremy braces done by the amazing Dr Powell he was so kind, generous, professional and the team made me feel so comfortable its one of the experiences that I will never forget. I remember my last visit back in 1996, having my permanent retainer put on, neatly to say today I am 40 years old and still have my retainer. My husband is a Dentist and he says best retainers ever. Thank you Dr Powell after so many years So good to know you still in the same location.

I'm a military service member, and I've been swindled by this dentist. My wife and daughter went to…read morethis dentist, and specifically asked if they were providers who accept military dental insurance. They said "Yes." In our experience, with my nearly 24 years in service, we were prepared to pay our copay, and get the work (a checkup and a couple of fillings) done. We received a bill two days ago which said we owe them hundreds of dollars! We called, then visited the office, and their only response was "Oh, well, yes, we do accept military insurance, but we're Out Of Network." "Why didn't you say that? We asked." Their response to that was, "Well we said we accept it, and we do. We're just out of network, so you have to pay most of the bill now." This kind of bullshit semantics game is nothing short of theft. Since they like splitting hairs, I suppose I should ask them if they'd like to be called dishonest, or deceitful.

Coming here was the biggest mistake of my life. I felt like I was tortured. It's been a year since…read moremy visit and I'm still in pain from the horrible work he did to my teeth and gums. I am terrified to see anyone else because I'm so afraid of everything they have to fix. I'm very close to filling legal action against this company.

This is an outstanding orthodontic office that has been around for years. We loved Dr Barrett…read moreTrotter and are happy that Dr Paul took over when his dad retired.

Just got my teeth manhandled by an older lady there who was dead silent. No small talk, no bracing…read moreme for impact before she almost cracks my teeth, no small apology as she sees me wince and grimace in pain, just complete silence. Told Doc I had a rough experience and he said nothing.

Went in because my teeth have shifted over the years. Dr Carter and Dr Cooper were so nice and…read moreput me in clear aligners. Said it should take under a year because they add buttons to the teeth to help the aligners move the teeth. Not Invisalign because it is so expensive. I had a quote from another office that was much higher. I signed up for their Forever Aligned Club and received an additional $1000 off my aligners. So happy I went here.

I've had two experiences with this place. First, I had the real braces, good experience. I lost my…read moreretainers and a few years ago decided to go back for Invisalign. I went with him because he did Invisalign, but for cheaper. Costly mistake. I wore my retainer every night and my front tooth still shifted. Yes I forgot to bring my retainers on my honeymoon, but they shipped them to me via the aligners club a few days later. That's not the bad part- I didn't realize until after it was too late how freaking badly they spaced my teeth with these Invisalign retainers. So badly that every time I eat, food gets caught in my gums and I constantly have to floss. Painful and quite annoying. When I finally decided enough was enough, I called them back, after I had paid good money and only saw him ONE time in the beginning of the process. He also drilled in between my teeth and I get coffee stains all the time now that I have to get salt water power washed out. Apparently there are some explanations for this but it made my teeth look so bad. I wanted to cry after spending all this money I didn't have the nerve to say anything. They then forwarded me to the Forever Alignment or Retainers club. I finally got it checked out and the orthodontist there said that the food impaction and spaces they put in between my teeth (bottom especially) were so awful. Now I'm spending another couple thousand at the minimum to have my teeth lifted up and crowded back together. At least at this new place I get to see the orthodontist every ten weeks to finalize my prescription for my teeth. I don't believe they were open at the time and I wanted my teeth done for my big day, my wedding. Overall I've heard some pretty corrupt things about the guy in general and I unfortunately sent my sister in law here to get her teeth fixed up with his Invisalign program for the 'low' and woah they have messed her up as well. Her teeth don't even loook straight. Save time and money and pain and go straight to Forever Aligners office in Martinez, grovetown. It may be a bit more pricey but it's worth it. I'm having to pay double + more to undo the havoc they created in my mouth.

I spent two years of my childhood making regular trips here for my braces and it was such a…read morefabulous experience. The staff became like family. I still think about and miss them and it's been many years since I've needed to go back. I would recommend them to anyone, child or adult, who plans to get braces. They were absolutely fantastic.

What an awesome bunch of professional, caring and amazing people! My son needed braces - and we are…read moreso glad we were referred to O'Leary! From the second we walked in the door, we were treated like royalty! Allison and Dr. O'Leary met with us and thoroughly went over a treatment plan for my son...they eased his fears and assured him he was in good hands - and he was!!! Once his braces were in place, Heidi explained all we needed to know and exactly what Jeffrey should expect ... she is so sweet! I left there thinking I wanted braces, just so we could go back to see these folks again - what a great bunch and an excellent team of professionals!!!

We have had an excellent experience with this orthodontic office over the past year and a half. My…read moreson is down to his final appointment before getting his braces removed, and the entire process has been smooth, organized, and positive from the very beginning. The doctor is outstanding--professional, knowledgeable, and highly skilled, while also being laid-back, approachable, and genuinely caring with his patients. Although the practice seems to see mostly children and teens, they make everyone feel comfortable and welcome. The office itself is very well organized. From the waiting area, coffee and water station, and financial services, to the brushing station and treatment areas, everything flows efficiently. There is even a fun game room area for kids, which helps make appointments something they actually look forward to. What really sets this office apart is the effort they put into making orthodontic treatment fun and engaging. They have interactive contests, themed office activities, and a rewards program where patients can earn points and win prizes or gift cards. The staff always creates a positive atmosphere, and every visit feels welcoming. They are also very transparent about treatment costs, insurance coverage, and payment options, so there are never any surprises. Both of my children have been patients here. My son is about to finish treatment, and my daughter is currently in aligners and will complete her treatment later this year. We are incredibly grateful for the care they have received and would highly recommend this office to anyone looking for an orthodontist. Thank you to the entire team for making this such a wonderful experience!

they are just amazing. they have excellent service, took care of me, and wasnt pushy at all. braces…read morehurt though.