Great people, wonderful designs..... they really listen to what you want and cater to your every…read moreneed.

I purchased beautiful but expensive interior shutters for them to install. And they did in a…read moretimely manner but had to come back to fill some screw holes, caulk some cracks around other screws that were not properly pre-drilled. This was faux wood. What I didn't know was that just a little rain would cause the bottom (unsealed) to soak it up and bubble - I had left the windows open one night and some rain water got on them. There is no caution regarding water in the literature or warranty. So because these were "interior" shutters it was my fault they bubbled up. Flair refused to fix or replace them.

Byce has been a premier engineering firm in Kalamazoo for decades. I have worked with them on…read moreseveral major projects, from 10K to $700K+; and always professional, competent service, advice and on time work product. Any issues (and there are always issues) faces head on and resolved well. I highly recommend them for architectural work; interior design; as well as mechanical & electrical engineering.

From the owner: Byce & Associates has been providing design services since 1959. The company works with architects,…read morecontractors and building owners throughout Michigan. It offers complete structural, mechanical and electrical engineering design services for various types of projects, including educational, health care, industrial, commercial and correctional. Its professional services encompass initial studies and master plans to full-scale design and project management, including new facility design and renovation of existing facilities. The mechanical services provided by the company include heating and ventilation, air conditioning, plumbing, refrigeration, dust collection, process piping, fire protection, and indoor air quality. Its electrical services include power distribution, power system analysis, lighting, energy audits and sustainability, security, and communications. Byce & Associates also provides site work layout studies, site utilities, industrial development, drainage systems, storm water management, parking lot planning, and drives and entries. Byce & Associates is located in Kalamazoo, Mich.

Remodel project during a pandemic may not be a good idea. Glitches with finding contractors,…read moreproduct delivery, and just working through stuff. Scholtens didn't have contractors available so just ordered stuff. Last time I redid a bathroom went much smoother. Apparently I would have received better support had I been able to use their contractors. Doesn't explain order mix ups and not getting proper installation accessories. Will hold off redoing second bathroom. But it looks nice, just wish it had run smoother all around.

All in all the project turned out beautifully! I thought I had the last tape measure with a hole in…read moreit but, it turned out that Mark had the same model. That was the only hiccup! And they made it right in record time. Thanks to Mark, Olivia, Maggie and most of all to Tim Healy who did the installation! I am very pleased with the way the project has turned out! Thanks to you all.

The owner is delightful. We are so grateful for his kindness and understanding. He has in essence…read morestored our rugs that we sent to be cleaned for a while during a health emergency.

If you are looking for an authentic Persian rug, Silk Road Gallery is the place…read more Mo (Mohammed), the wonderful owner, has a large selection, all authentic hand made rugs. They may seem somewhat pricey but he gave me a good discount. It set off my living room beautifully with many subtle colors that accented everything in the room. He has a huge selection of all sizes and colors in stock so you can see, touch and buy a rug on site with confidence. I liked a second small throw rug but was not sure it was the right fit. He sent me home with it without charge and said to come back later to return or pay if I liked it. Mo is a great, nice man and he is a pleasure to talk to and do business with. It is the only place to buy a great rug in SW Michigan. He also is the only place around to clean old Persian rugs. My fiancé had an old rug cleaned and it came back looking like new. Scott Kalamazoo

we were on a walk and we had to go to the bathroom really bad and so we walked up to the store five…read moreminutes before opening and asked if we could use the bathroom. They were really nice and the atmosphere of the store was very welcoming and the staff. best store I've ever been in really made my day

If you are considering buying furniture from LaZBoy, you are probably better off going to a…read morediscount store like Value City. You will pay less and furniture will be comparable quality (not very good). If you do buy upholstered furniture here, in two or three years it will show significant wear even if very lightly used. Warranty service is slow and unresponsive, generally very poor post-sale service. Not recommended.