Stopped in yesterday... to use a Welcome to the Neighborhood coupon Was promptly greeted upon…read moreentering & asked what I was looking for? He directed me to exactly the location in which aisle to proceeded to. I chuckled on my way out....imagining the instance. As I looked around @ the end of the aisle, back of the store... I heard a faint dinging, buzzing... didn't think anything of it... until the same greeted me employee appeared... "you can't be back here". That was the dinging! Letting them know someone had "trespassed". In my defense... it's not like I walked in to a roped off area or closed door! To me, a customer, it just looked like another aisle! I was standing in front of this aisle of snacks & a few shovels....thinking I could use my coupon for a shovel. Once the employee appeared, I had him give me a price for the shovel, I moved on. The coupon was $10 off $20... I found two $9.99 window plastics.... as I made my way to the register mentally trying to think of what I will find to put me at or above the needed $... Thank you! The cashier gave me a $10.79 total and I was on my way! Thank you Ace for the friendly service. You are my closest hardware store so I now know where is the employees only section to not cross in to. Cheers

Every associate had an attitude like you bothered them & they had better things to do. Would never…read moregive them business again I would not even give them 1 star

I'm doing a remodel, and my Interior Designer recommended ProSource. I could not be more pleased…read morewith the service that I got. Brenda Miller is the person that I worked with. She did not try to "sell" me, rather listened to my needs and provided options. I purchased floors, backsplash, counter tops, marble for my fireplace wall and kitchen & bathroom hardware. She was really clear with communication regarding timing, shipping, etc. I can absolutely recommend ProSource for any remodeling needs!

I was looking for a hardwood product for our main level. Someone suggested checking out Prosource…read more I was so very disappointed with the service from the moment I walked in...They ALL acted like they were doing you a favor to help you. Very nice product, a little more pricey than most places though. They "assigned" me a sales person and I went forward with choosing flooring and ordering flooring. Through the whole process it was an extreme challenge to ever get in touch with my "assigned" sales person! Because of a mistake by one of the installers I got a bid from, we ended up ordering too much flooring! (no fault of Prosource) However, when I asked if I could return it, they were quite nasty. My sales person did not return my calls. I eventually went into the store and was told that I would have to pay a restocking fee. I understand that is the policy but it was the way I was treated. I will never, ever do business here again and would never recommend them. When I expressed my concerns about lack of contact to the manager, he told me they were very busy! HMMMMM!!! Too busy for customers I guess! I still have the excess flooring and am still awaiting a call back! (it has been about a month and 3-4 phone calls)

Today we were assisted by Cody who was a great help. He spent time answering our questions and…read moremoving chairs around to help us decide on a dining set! Success was achieved with his help and we purchased a dining set. Thanks to Cody for his superb customer service!

Can I rate this place zero?!?! Cassiana Thurman kept giving…read moreus the run around and pretty much told me I was a liar. We bought almost $3000 of merchandise and she kept promising delivery. We did get a partial delivery tonight and when I called about our sofa she told me that we wouldn't get it before Thanksgiving but I called her out on it. I told her exactly what she told me on my drive to Duluth and she backtracked. I know people are human and make mistakes but I do NOT tolerate empty promises and being blamed for it. We moved into a new house and need more furniture. We will never step foot in this store again!!!

Cody is the man at Ashley! He help my wife and I furnish our house within our budget. No pressure…read moreon any sales. Very knowledgeable on the pieces we wanted, from the stitching to the leather and fabric. He got us an early delivery date which is awesome. So look for Cody when you swing in!

Wanted to go window shopping with my fiancé for future options since we are moving soon, and a man…read morein a suit made us feel really uncomfortable and unwelcome. Basically stopped us dead in our tracks as we walked in and told us we wouldn't find anything here. (we weren't dressed up nice as I was feeling under the weather, felt very targeted) Very rude. Will never come back to this place again.

Paula provided the best service! She was so knowledgeable, laid back and puts you at ease! She was…read morequick to answer any questions and ready to help with a welcoming smile! Thank you!

We've been working on a new build which required significant grading of a hill and as a result left…read moreus with quite a mess of a landscape. We brought Beau in to help put the area back in order and beautify our home. He did not disappoint! From design to implementation this service has been absolutely stellar. He came up with gorgeous options with attention to my needs and desires. Then, when it came time to do the hard work, his team was quick to schedule, diligent in performing meticulous work and left the area immaculate (not to mention stunning). Our whole family has had permanent ear-to-ear grins and we plan to have more work done by Elk River Nursery as soon as possible. Just a couple more comments - as you all know, this season has been unkind to construction crews of all kinds but in particular those who work outdoors given all the rain and heat we have experienced, Beau and his team were so accommodating with scheduling and always made me feel like my project was the most important in their to do list. Last, it is such a great feeling when people in the neighborhood stop by just to say how gorgeous our place looks. I wouldn't have done anything different. I will use them for all my future landscape needs. We are elated. HIghly recommend.

This local hardware store is the best. The service is top notch and the store shelves are stocked…read morewith all the things you'd expect of a full service store. You don't have to buy a bulk package of something when you need just one. They will also do things like repair screens and windows. Please shop local and support this family business.

They are so helpfy. Helpful. They go with you to find what you are looking for. They don't just…read morePoint you in that direction. They are great