I can't remember the last time I actually used a high street travel agent, there seems so few of…read morethem these days as most folk book online. However, we had need of a more customised holiday trip than just a standard return flight as we want to got to New Zealand and then spend a few days in Sydney on the way back; so as we were passing and purely on a whim, we went in here to see what they could offer. As it turns out, they specialise in Oz & NZ flights and Craig, the assistant manager, was super helpful and advised us on several different options. We went home with a brochure and made a list of things we wanted to include, then (having made an appointment) we went back in to meet Craig again. After immediately saving us nearly £1000 by going with a different airline (via Gatwick, my least favourite airport, but hey ho), Craig immediately got on the phone whilst we went and did a bit of shopping. Twenty minutes later, he had put together the whole itinerary, including hotels, car hire, ferries, flights - the lot! It's probably the most expensive holiday we've ever booked, and I don't know how much more or less it would have cost had we tried to sort everything out ourselves; but I really don't care! The time it saved, and the ease at which Craig put this complete package together made it entirely worthwhile, as all we need to do now (apart from paying the balance of course!) is turn up at the airport, secure in the knowledge that every detail of the trip is taken care of.

Don't let the shabby exterior put you off. This is a lovely, cosy shop which is well-established…read moreand has been here for years. Indeed, it seemingly has great contacts around the world. The only reason, I say seemingly is because; despite having superb advice and spending hours pouring over their deals and then regurgitating them to a selection of family and friends, I have never actually booked a holiday here. Shameful, I know but money rules the world, not love unfortunately. Otherwise, I'd have been globe trotting with the help of these lovely people for some time. Therefore, if you have the finances then please go and see what Flight Centre can offer you. It's cheap, cheerful and a great place to be. The only better holiday place is being actually on holiday.

Local travel agent which is positioned off the main street of kilmarnock. It has a window which is…read morealways full of a wide spectrum of holiday offers. From self catering to all inclusive it has a really wide range. The staff are friendly nad helpful and always give the imprssion that they really care that they get the right deal for you.

The staff in Trailfinders seem to make it their life ambition to find you the best deals on…read moreflights/holidays that they possibly can. They're so friendly and enthusiastic - after explaining my needs, I fully expected the guy to say "ohmyword that sounds fantastic - mind if I come with you?!". Almost slightly scary. I used Trailfinders at the beginning of the year to help organise a holiday - I gave them dates, a list of possible locations, and my (tiny) budget, and they came up trumps with a bargainous trip, £50 below my initial budget. Needless to say, when I eventually went on said trip, we had a fantastic time, the flights worked out well, and the hotel was non-too shabby. Fantastic.

Trailfinders caters to both the student market and those looking for long haul flights. Not that…read morethey ignore other holidaymakers, but they seem to specialise in long haul flights, and have none of the stuffy, formal air of many travel agents. They are more than willing to seek out alternatives to the package approach, have access to plenty of options and know their destinations. I prefer to use Trailfinders, when I am not on the Internet looking for planet-destroying cheap flights, as I get the sense that they know their travel.

First Chioce Holiday Hypermarket is located at the Fort, on the more non-clothing retail end, next…read moreto Asda Living and SCS Furniture. It's a huge as the name suggests, with loads going on visually, making it seem busier than it really is. As the name also suggets, they're all about the big package holidays. Whether you want a "sun" holiday or a "snow" holiday, a hotel or self-catering accommodation, they have hundreds upon hundreds of pre-packaged holidays in which to delight. This makes it perfect if you're looking for a trip to Magaluf or Gran Canaria, especially. There are also loads of deals on throughout the year, for trips of various lengths. What they're also good for, although somewhat less adept at accommodating, is simple old flights. I went in to get a flight from Glasgow to central California. I'd already found a cheap deal online (I believe it was listed on their website), but what they found was still a little more expensive. I think they tend to book their own flights and deals rather than flights with other carriers, so it's understandable. Either way, they were very quick and friendly, and are trained to listen to your specifications and find something as closely tailored to you as possible. On the negative side, some friends of mine were planning a big trip to Gran Canaria at the end of high school and the representative from here called them pretty frequently to try to get the sale. Understandable, but a bit pushy in those situations. Overall, good place to shop for a holiday and pick up some brochures, especially if you don't like to get into the nitty-gritty online stuff by yourself.

After trying to book a trip to LA through a "travel price comparison" website, but with far too…read moremany options (I just want the cheapest flight that didn't take 3 days to get there!), I decided to head to STA to ask their advice. Well, the guy behind the desk was amazing! He literally asked me when and where I wanted to go, typed something into his computer, then literally seconds later, *PING!* he said "right, I can book you onto this flight, for this price, whatdayathink?" Wow. Quick and painless, I can tell you that, so I booked there and then. No fuss, no panic, no annoying questions (or popups). Thank you STA - I might even send you a postcard.

I've had a few experiences with STA travel over the years but none of which have involved actually…read morebooking a flight or holiday. No, I use them for travel insurance as it is has the cheapest rates going! Their 99p a day option covers the majority of your possessions (except sunglasses - do we lose them more than other things?) and the service is always brilliant. I have however nipped in to use their holiday planning brochures which are brilliant if your looking for a holiday in a quite little places yet to be touched by masses of tourists! I'm planning a holiday to NYC this summer and the rates here are second to none if you hold a matric card. New York for 279 quid! A serious bargain as a cheap flight outwith student travel is aroud 330. And with San Fran being only 369 its also worth a visit to the west coast of the north american continent! Round the world flights are also offered from 689 pounds with a flight from every major continient and a select flight within each one as well! Definitely the place to stop by if you're planning a trip with your pals or heading solo. You won't find cheaper!

Ian and I decided to do a last minute holiday and Ian had been searching the net on the Thomas Cook…read morewebsite and he suggested Lanzarote again, which I happily agree with. We wanted to see if it would be cheaper or not to book online or through the travel agent. We'd already booked through the agent two years previously and were absolutely delighted with our holiday hence us going back. Ian had noted all costs to compare with what the agent would calculate. It pretty much matched and they gave us a small discount as we choose to come in. Bonus! The holiday did unfortunately cost us a bit more than we hoped and this mostly due to flying from Manchester as there was no flights from Glasgow, which we already knew from checking the website. The staff are always friendly with great banter. There's just something about booking a holiday with someone who knows what they're doing. Yes it maybe works out cheaper sometimes doing it yourself online but when you're forking out a bit of money I like to make sure I'm doing it right. You also get a small discount on exchanging your money too. It feels you can get it all sorted all under one roof and feel it's all in hand so you can concentrate on the big pack. It was again a fantastic holiday and would use Thomas Cook again.

I popped in here today on my way home from a lunch date with the boyfriend. We're planning a bit…read moreof a getaway for his birthday and I wanted to get some ideas of costs and such for the time we want to be away. Not having ever used this sort of service before, I wasn't sure what to expect, but I was kinda hoping to get a little bit more help than I actually did. When I walked in, there was a massive queue for travel money and a handful of service associates either helping people, answering phone calls, or waiting for people to come in with questions, like moi. I was flagged down and asked to come over to discuss travel plans with her. Having already researched a ton of stuff at home with the boyfriend, I thought Thomas Cook had some special portal where they got all their special travel deals from. My boyfriend and his mates went away earlier this year and were able to get some crackin' deals from Thomas Cook. I wouldn't have such luck. The service associate proceeded to open up google and basically do the same search for flights that I did. After realising she wasn't going to be able to get me a good deal because apparently there are no direct flights where I want to go, she proceeded in trying to get me to change my destination all together and then suggested a coach trip which would be two times the length of the current trip we want to take. Even though I specifically told her I was just shopping around for deals and would be taking any information gathered home to chat it over with the boyfriend, she was really interested in me booking something right then and there. Nah. Anyway, I told her thanks anyway, but none of the info she gave me was anything more than what I was finding in the comfort of my own home on my own PC. She was polite enough and said to go home, speak to the boyfriend and come back and see her when we decided what to do. OK, sure.

Jay excellent customer service We visited the store…read moreyesterday looking to book a winter holiday and we were very fortunate to be looked after and supported by Jay who was so knowledgable and was more than able to look after our travel needs. Jay excelled himself truly well and beyond our expectations, being able to arrange attention to detail within our agreed planned budget. Finally it goes without saying in our opinion Jay is a truly valued asset to the branch and Company and we sincerely wish him all the best in his career path. With much appreciation John & John

Tanya at the Gordon Street Branch was excellent, very knowledgeable and helpful, made our holiday…read morebooking a real pleasure, would highly recommend Tanya to everyone.

It's quite a large but inviting travel agents, I really liked how each section was decorated. The…read morewoman we spoke to (name escapes me) was very informative and helpful in helping us choose a package that suited our needs. My only negative would be that they asked for a phone number and sometimes the reps can be borderline pushy, still nice..but calling everyday is a bit pushy.

This is an unusually large travel agents. it has a cafe in it which is different! i have always…read morefound the staff to be pleasant and helpful.