Excellent service! Paul was very friendly, helpful, and made it easy to find the perfect luggage…read more Great experience I highly recommend Luggage Warehouse!

We consider ourselves seasoned travelers and know a thing or two when picking a good suitcase, but…read morethe owner is so knowledgeable we felt grateful that he had shared his expertise with us and helped us pick a luggage most perfect for our need. He really knows his inventory so when we mentioned that we need a light carry-on (on some international flights the limit of carry-on is 7kg, so every ounce makes a difference). He also told us how the two smaller wheels on each corner is better on cobble stones than the single larger ones, make the luggage less bumpy. There are many little things that we as a consumer don't know how to look for but he expertly guide us to compare the different products (some that I pick because they look cute) and find one that will be useful for years to come. There are some items on specials that make for really good sale. For high end luggages like Samsonite or Travelpro, he will google the best price online and give you a discount off it.

Great store with lots of cool stuff ! I found some sale items which were really good deals…read more The guy helping me out was very professional and friendly. Very nice shopping experience.

Denzel provided the best customer service I've seen in a while right before close! I felt bad…read morecoming late to pick up my custom built Oakleys but he quickly got them, showed them to me, and treated me like a VIP. He also did inform me once they arrived at the store rather than having to guess or check tracking. Definitely will be coming back for more at this location! A+

I placed an order on April 3, 2024 and have yet to receive it. Everytime I check on the status it…read moresays waiting fulfillment, last update April 3, 2024, which is the day i placed the order. I have sent several emails and have yet to get a response from this company on my order. Its a shame because I absolutely love one the fragrances they have and thats why I decided to order other products from them. I can only hope I eventually receive my products I ordered or somehow can get a refund on what all i purchased.

This is the BEST place to go for all your body care needs. The owners are absolutely awesome and…read moretheir products are 100% natural. I now order all my soaps and lotions from here. I even have a few of their colognes. Please support your local businesses and buy from here. Their Cauley Square shop is above and beyond charming, but they also have a place in Coconut Grove. Because of Covid-19 I've started ordering online. If you're new to the store and don't know what to get, I would suggest trying one of their soaps...my personal favorite is musk mallow or bergamot wood. What I love the most about this store is their generosity. It is quite common for them to give you an additional gift with your purchase. Check them out next time you're near one of their stores...I promise you won't regret it.

The service here is exceptional. Rosa was very friendly and informative. Went in to look at…read moreaccessories for a belt. They had a nice selection. They have a new designer so their new collection is very different from their traditional styles. I would definitely return to this particular location.

My wife and I just moved to Miami and brought nothing but our clothes and car with us so we needed…read moreto furnish an entire two bedroom condo. We were taken to Kom by a local designer we hired and I have to tell you the experience has just been incredible. The manager Maria might just be the sweetest person on earth and she was amazingly helpful to us. We've been back and forth to the store at least 10 times picking out pieces and then switching out ones that didn't fit or just weren't right. Maria organized all of our deliveries and even let us bring back pieces we've had for weeks with no questions asked. Kom has amazing furnishings of virtually every kind you can imagine. Alot of the artwork is original and one off. I cant complain about the prices but its more of a high end store, and thats the look we were shooting for, but I didn't think anything was overpriced like the previous reviewer stated. If you want to shop online go ahead but if you want a two story building full of hundreds of pieces of furniture, artwork, furnishings and everything else you can imagine then this is the place for you. Everything they have is amazing and you will not get better customer service anywhere. Maria will organize everything for you. I recommend Kom 1000% and our condo looks like it belongs in a magazine. We are so pleased and cannot thank Maria enough.

I found a piece of furniture in this store for much cheaper on the internet and they were kind…read moreenough to match the price, so I figured I would keep my business local. When they delivered the piece, a lacquered dresser, I was on a pretty important call and was a little distracted. I looked at it and it looked fine and they had me confirm that everything was ok. I ended the call and took a rag to clean off all this white stuff that was on there from the transportation. As I began to go over the piece, I noticed that one of the edges near the bottom had a chip about 1 inch long on it. I immediately called the sales lady at the store and told her. In all, maybe 15 minutes had passed since I received the piece, give or take. Honestly, it wasn't that big of a deal to me, I didn't even really want anything, I just wanted to point it out to them and see what they'd say. She asked me to send her a photo, which I did immediately. I got a response from her saying she spoke to the owner and that their policy is clear that they can do nothing since I didn't catch the damage to the piece they sent me immediately. That I can understand, because technically I didn't do everything perfectly. But then she finished the email by insinuating that I did the damage. And that insult I do not forgive. I would never do business with these people. You can find everything they offer in this store for much cheaper on the internet. I'd strongly recommend you do so or find another place to buy your furniture, or you might end up like me, really doing nothing wrong, and not only being denied assistance to make things right, but being accused of something you'd clearly never do.

I had a deeply disappointing experience with Genavieve. I commissioned a custom dress for a very…read moreimportant wedding and was very clear about my expectations, timeline, and the level of quality I was paying for. I met with Genavieve in person to ensure that measurements were taken correctly and that there would be no misunderstandings in my expectations. Unfortunately, after multiple delays which she claimed was related to shipping delays from her manufacturer what I received at the fitting was far from what was promised -- the dress looked cheap-(dollar store rhinestones glued on a fluffy mess of uneven tulle), rushed, and bore little resemblance to what we had discussed. It was not wearable and so bad that she acknowledged it was not what I had ordered and I was assured it was a mistake and that it would be corrected in time. However, after multiple delays and broken promises, I was told -- just four days before the event -- that the dress could not be delivered at all. This left me completely without an outfit for the wedding. What's most frustrating is not just the poor quality, but the lack of accountability and professionalism. When I told her I would be traveling an hour with two little kids to come to her store and asked her if the dress was ready for the fitting she delayed multiple times then had the nerve to tell me yes when she knew it was not salvageable. She even told me it was beautiful but wouldn't send a picture when I requested multiple times. If I had been told earlier that the dress wouldn't be ready, I could have made other arrangements. Instead, I was strung along and left scrambling at the last minute. I would not recommend this service or doing business with any of her brands to anyone looking for reliability, quality, or basic professionalism. Proceed with caution.

This woman is a complete scam. I ordered a wedding dress, desperate in need for help. She did not…read moresend me the dress I ordered. refused to refund me, and said I could use store credit. I found another dress, she could not save the one from her site, so she had one made in Columbia in two days, which was supposed to be a $900 dress.. also came in and not the dress I ordered, and she refuses to refund me what so ever- and is getting reported to the BBB.