Have been a customer of Tung Sing since the early 80's. Always found the food to be excellent, great portions but a little expensive. I didn't mind though with it being so good. Now it's changed hands, the quality has dropped significantly. The portions are still great but the food is nowhere near as good. I ordered a meal not long after it had changed hands and it was awful. Didn't complain, just thought it was a one off. Visited yesterday and spent over £40. Ordered my favourite meal Singapore Style chow mein. My son and brother both wanted the same. All 3 portions were inedible as they had been drowned in red chillis. I like extremley hot food but my 12 year old son doesn't and my brother can't eat food that is too spicy but they have always loved this meal. I politely phoned the shop to complain but was met with a brick wall response that it was a very popular dish and was cooked exactly the same way as usual, so there way nothing they could do. A takeaway is meant to be a treat. If something is wrong, you would expect the shop to refund or replace but there is no chance with this takeaway. I won't be visiting the Tung Sing again...they don't deserve to be charging the prices that were built on the reputation of the previous owners. Although the portions remain large, the food is poor and they have zero customer service. read more