I needed a antinausea watch for my upcoming cruise. I called they had one available. I live in…read moreMississippi my friend lives in New Orleans, so he went to pick it up for me. When my friend arrived, it was already paid for and packaged up. All he had to do is walk in and grab it and go. Now I call that service!

We used this west marine for a big custom order for our charter business and had everything sent to…read morethe store for us to pick up. I definitely recommend! Any time we needed to call for questions the employees were very helpful! They have also been so helpful when we go in the store too. If you're looking for knowledgeable and helpful employees go to this location!

I brought my boat in for service work, not only did they fix my electrial issue the mechanic went…read moreabove and beyond by replacing a few screws that were missing in various places and change a bulb in one of my running lights. Nice to see such attention to detail, and getting my boat back in better shape than i brought it! Great service work!

One of the worst places for customer service in Ascension Parish. Even the owner is rude and has no…read moreconcept in how to properly deal with a paying customer base.

Earl did a great job, was extremely thorough, and price was fair. My boat is running superread more

Earl has been fixing outboards as long as I can remember he is honest and does great work I would…read moredefinitely recommend Bayou outboard repair

So, personally I'm not the biggest on giving praise for a job well done, I feel that everything…read moreshould be done to the best of your ability, and I'm definitely not the type of person who generally would take the time to write a review, but here we go... This is going to be the good, the bad and ugly, straight forward and raw. I've heard of horror stories come from The Boat Yard in Marrero in the past. Heard the lowest of things being said about these guys from some pretty "reputable" people. Most of these stories come from the past, but most people knew to steer clear from The Boat Yard. Recently I had a couple of buddies of mine who never did hear anything bad about TBY, and bought their boats with ease. They had no issues what so ever and everything went smooth as possible. Being that TBY is south Louisiana's largest used boat dealer, and possibly one of the largest dealers in the southern gulf states, I found a boat I liked listed online through a various advertising page, and it linked back to being in possession of TBY. The Boat Yard has a huge advertising campaign and definitely can help get the word out if you're selling a boat. I purchased a used boat under consignment from TBY. Of course being an older used boat, it had its issues. Most issues were very minor, and the responsibility of the buyer is to ask as many questions as possible, and go through your own "checklist" of items before making a purchase. If you find the boat you're looking at doesn't pass your inspection, or doesn't meet your requirements on what you're looking for, maybe that boat just isn't for you. I checked out the boat pretty well, everything met my expectations, we did a quick test run of the engine in the test tank, and everything seemed fine, so I signed the final papers and took my new boat home. Being that I live on the water in Lafitte, I was pretty excited about getting her to the boat launch and into my hoist as soon as possible. The engine did not perform like I expected, seemed like a power loss from fuel problems. I did call and explain what was going on with my salesman, and he did say for me to bring the boat back if it continued to have problems. I was kinda upset with The Boat Yard over some missed communications between the sales team and the service team. I was told bad fuel was the problem of this boat, and all fuel had been drained out, well, it wasn't... and I had just pumped in 20 gallons of gas on top of old gas before I realized the tank was full. I did some self diagnostics, as well as have another boat mechanic not related to The Boat Yard come check out the engine. We changed all the filters, changed out the screen in the VST, ran spark and compression test, all seemed fine, but engine would still run like shit. Being the fact that I had purchased this boat from a consignment deal, which means, TBY is only the dealer or "middle man" for this boat, and I had purchased this boat "used - as is", I felt helpless in this situation and felt like I was just stuck with a bad deal. I spoke with the managers over at The Boat Yard and they were very understanding and willing to do whatever they could do to help make things right. I had dropped off my boat Last Friday, They were able to check it out, run computer diagnosis on the engine, order all necessary parts and they had me back together in less than a week, and ready for the boat blessing. Being that they had a large "boneyard" of old used engine parts in the back, they were able to find parts off other engines to get mine running good. (For the ones asking why I'm using used parts to fix my boat... It's a used boat...lol). They did charge me for some labor, but way less than I expected, and less than anywhere else I could've brought it. Buying a boat on consignment means the dealer does not own the boat, or have no obligation to that boat. It's up to the owner on whether they want to fix the issues or come down on pricing. It's up to you (The Buyer) to check out the boat to the best of your ability, hell, bring in a 3rd party inspector if you don't feel comfortable doing it yourself. Always do a self inspection so you don't end up with a bad deal. Legally, when I signed that contract stating I'm purchasing this used boat as-is, they had no obligation to me. As being the dealer they did want to help out and provide the best customer satisfaction they could. And that's why I'm here writing this review to share my experiences and help clear their name. They've come a long way from what they were in the past. I'd like to say a huge Thank You to the entire crew over at The Boat Yard Inc, Y'all did a wonderful job on handling the situation, Y'all helped me out to make things right this boat and I believe you guys went above and beyond for your customer. I highly recommend you and will not think twice about using you again for any of my future boating needs.

Y'all be careful when purchasing from The Boat Yard Inc !…read more My husband bought a boat from The Boat Yard with a warranty. Less than a year later, the motor stopped working. It's been in the shop for over a month. He brought it to Landry's (in Des Allemands). They took the whole motor apart and confirmed it was band aided. Come to find out, the motor had been worked on before, but you couldn't tell unless the whole motor was taken apart. None of this was mentioned when purchasing and the warranty won't cover anything & the owner is useless. When my husband called to talk to the owner, he basically said "if this is the worst you've been f**ked, you haven't been living long enough."

A small business that is kinda set back off of Engineers Road in Belle Chasse. I go here mainly…read morebecause the rebuilt starters. Any kind. My application is GM 6-71 electric starters. They also sell batteries. All kinda. They have the best prices on 6-volt gold cart batteries too. They rebuild generators and alternators as well. Nice professional staff with quality workmanship and fair pricing

Went to kne's mreaine today 3/11/26 Keith at the counter…read moreis great customer service helped me with all my needs real stad up guy. Thanks Keith

Very helpful and knowledgeable staff went out of their way to see that I was able to get all that I…read morewas looking for. Their prices are most competitive.